Interaction Design of the Family Agent Based on the CMR-FBS Model

The paper explores the function and contents design ontology for the interaction design of the family agent through design prototypes and models. Except for the FBS (Function + Behavior + Structure) Design Model for the agent product function design, the paper proposes the CMR (Contents + Mental/Interaction Model + Relationship/Requirements) Design Model for the intelligent agent and users Human-Robot Interaction contents design. For the Baidu Brand smart speakers case study, interaction design for agents’ wake-up word modes combines FBS and CMR Design Models and also analyzes the transformation relationship between the function task and the description contents. The results show that the combination of FBS and CMR supports high agile live intelligent agent product design and data service interaction design, CMR is the key factors for providing high satisfaction user experience. Finding function and task requirements and construct HRI interaction relationship with the User Generated Contents creation is the new interaction design method for the intelligent products interaction design.