Operational Decision-making in High-hazard Organizations: Drawing a Line in the Sand

Contents: Foreword Preface Introduction Theoretical perspectives on making safe decisions Part A Decision-Making in Three High Reliability Organizations: At the nuclear power station - 'We put a line in the sand' At the chemical plant - 'If it's not safe, we don't do it' Air traffic control - 'When you kick a ball, you don't know where it's going to land'. Part B Acting Both as Employees and as Professionals: Decision-making and identity Rules and compliance Professionals at work Professional relationships Decisions, risks and barriers Creating environments for better decision-making References Index.