Current and experimental applications of speech technology for telecom services in Europe

Abstract This paper provides a `snapshot' of telephony based speech technology research within European telecommunications companies. It focuses on operational and experimental telephone services exploiting speech in France, UK, Italy, Germany, Spain and Portugal and summarizes the current status of a European project (EURESCOM P502: “Multilingual Interactive Voice Activated telephone services (MIVA)”).

[1]  Alwyn Lewis,et al.  Speech Technology for Telecommunications , 1998 .

[2]  Roberto Billi,et al.  Interactive voice technology at work: The CSELT experience , 1995, Speech Commun..

[3]  Roberto Billi,et al.  Field trial evaluations of two different information inquiry systems , 1996, Proceedings of IVTTA '96. Workshop on Interactive Voice Technology for Telecommunications Applications.

[4]  Jean-Luc Gauvain,et al.  The LIMSI RailTel System: Field trial of a telephone service for rail travel information , 1997, Speech Commun..

[5]  Pierre Dupont,et al.  A Cooperative spoken dialogue system based on a rational agent model: a first implementation on the AGS application , 1995 .

[6]  Georg Fries,et al.  Faust - a directory assistance demonstrator , 1995, EUROSPEECH.

[7]  Francisco Javier Caminero Gil,et al.  Data-driven discourse modeling for semantic interpretation , 1996, 1996 IEEE International Conference on Acoustics, Speech, and Signal Processing Conference Proceedings.

[8]  Denis Jouvet,et al.  Operational and experimental French telecommunication services using CNET speech recognition and text-to-speech synthesis , 1994, Proceedings of 2nd IEEE Workshop on Interactive Voice Technology for Telecommunications Applications.