Training opportunities, technology acceptance and job satisfaction: A study of Italian organizations

Purpose – The purpose of this research is to study the role of the opportunity to receive job training in enhancing people's willingness to accept information technologies (IT) and in achieving employee satisfaction. The study aims to consider training opportunities as a predictor of IT self-competence, TAM model constructs and job satisfaction. Design/methodology/approach – Structural equation models are used with a sample of 497 Italian workers who filled in a questionnaire. Findings – The results show a good fit between hypothesis and empirical data. Moderator roles of individual and contextual variables on training opportunities effects were studied. Practical implications – The practical implications of this study relate to the role played by training opportunities in the IT acceptance process and in creating job satisfaction. Originality/value – The most innovative finding pertains to moderator roles of individual and contextual variables on training opportunities effects.

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