1. The convergence of distance and conventional education: patterns of flexibility for the individual learner, Alan Tait and Roger Mills 2. Thoughts on the efficacy and ethics of using multi-media for educational purposes, Mark Chambers 3. On access: towards opening the lifeworld within adult higher education systems, Lee Herman and Alan Mandell 4. Introducing and supporting change towards more flexible teaching approaches, Sue Johnston 5. Becoming flexible: what does it mean? Denise Kirkpatrick and Viktor Jakupec 6. Diversity, convergence and the evolution of student support in higher education in the UK, Roger Mills 7. Convergence of student types: issues for distance education, Rick Powell, Sharon McGuire, and Gail Crawford 8. Canaries in the mine? Women's experience and new learning technologies, Jennifer O'Rourke 9. A worthwhile education? Pat Rickwood with Vicki Goodwin 10. Notes from the margins: library experiences of postgraduate distance learning students, Kate Stephens 11. The convergence of distance and conventional education: some issues of policy, Alan Tait 12. From marginal to mainstream: critical issues in the adoption of information technologies for tertiary teaching and learning, Diane Thompson 13. Building tools for flexibility: designing interactive multi-media at the Open University of Hong Kong, Ross Vermeer 14. A case study of convergence between conventional and distance education: using constructivism and post-modernism as a framework to unconverge the mind, Gill Young and Di Marks-Maran