Soft Side of Digital Transformation: The Connected Employee

Abstract The levels of business disruption and technology innovation in the past decade are unparalleled in human history. The Digital Age is fully and truly upon us and organisations are in a race to redefine and recast themselves. This practitioner-oriented paper discusses how organisations can reposition themselves for the digital future. By outlining the strategic pillars of digital transformation, including people, process, technology and culture, the paper demonstrates how firms and individuals can become digital ready and future ready.