Millennium Leadership Inc.: A Case Study of Computer and Internet-Based Communication in a Simulated Organization

Technology, communication, leadership, and work processes are inextricably linked in contemporary organizations. An understanding of these topics and an ability to apply these understandings in the workplace is becoming increasingly critical for workers in all sectors. In this chapter, we discuss some of the competencies that are vital for success in the 701 E. Chocolate Avenue, Suite 200, Hershey PA 17033, USA Tel: 717/533-8845; Fax 717/533-8661; URL-http://www.idea-group.com INFORMATION SCIENCE PUBLISHING This chapter appears in the book, Internet-Based Workplace Communications: Industry & Academic Applications, edited by Kirk St. Amant and Pavel Zemliansky. Copyright © 2005, Idea Group Publishing. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited. Millennium Leadership Inc. 41 Copyright © 2005, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited. contemporary workplace, and provide a description of one approach to developing these skills: a simulated organization designed to create a dynamic classroom learning environment. We explain how simulations help students develop “real-world” competencies in effective communication and writing practices in mediated and geographically dispersed contexts, and we present how educators, students, and professionals may benefit from this approach.