Paradigmatic approaches used in enterprise resource planning systems research: A systematic literature review

The purpose of this paper is to determine the range of research paradigms employed in a smaller subset of Information Systems (IS) literature, namely Enterprise Resource Planning (ERP) systems. A systematic literature review based on papers that mentioned ERPs was drawn from eight of the most highly ranked journals according to their h-index. The findings indicate that the majority (96.6%) of the ERP research papers were conducted within a positivist research paradigm, which is a far higher proportion than is suggested by other research in the general IS literature (approximately 81%). This paper suggests that there is a strong case for ERP researchers to look at existing paradigm selection and how effectively their research relates to the ERP body of knowledge, especially in respect to the issues of importance to managers within organizations (notably social and change management issues). This research also identified areas where existing paradigm evaluation methods could be enhanced and refined in respect to non-positivist classifications.

[1]  Peter B. Seddon,et al.  A Multi-Project Model of Key Factors Affecting Organizational Benefits from Enterprise Systems , 2010, MIS Q..

[2]  Perakath C. Benjamin,et al.  Integrated modeling: the key to holistic understanding of the enterprise , 2005, CACM.

[3]  Rudy Hirschheim,et al.  Paradigmatic Influences on Information Systems Development Methodologies: Evolution and Conceptual Advances , 1992, Adv. Comput..

[4]  Keng Siau,et al.  Enterprise integration with ERP and EAI , 2003, CACM.

[5]  Christopher J. Davis,et al.  Training as regulation and development: An exploration of the needs of enterprise systems users , 2008, Inf. Manag..

[6]  W. Chua Radical Developments in Accounting Thought , 1986 .

[7]  A. Bryman Social Research Methods , 2001 .

[8]  Angappa Gunasekaran,et al.  Issues in implementing ERP: A case study , 2003, Eur. J. Oper. Res..

[9]  Robert Cheng Huat Chia From Modern to Postmodern Organizational Analysis , 1995 .

[10]  Mihaela Kelemen,et al.  Multiparadigm Inquiry: Exploring Organizational Pluralism and Paradox , 2002 .

[11]  John Law,et al.  Science For Social Scientists , 1984 .

[12]  Elliot Bendoly,et al.  Order Lead-Time Improvement Following Enterprise Information Technology Implementation: An Empirical Study , 2006, MIS Q..

[13]  Thomaz Wood,et al.  Reductionism and complex thinking during ERP implementations , 2001, Bus. Process. Manag. J..

[14]  M. Crotty The Foundations of Social Research: Meaning and Perspective in the Research Process , 1998 .

[15]  Jos van Hillegersberg,et al.  ERP Adoption by European Midsize Companies. , 2000 .

[16]  Jayashree Ramanathan,et al.  Fractal architecture for the adaptive complex enterprise , 2005, CACM.

[17]  Mohamed Fayad,et al.  Enterprise frameworks characteristics, criteria, and challenges , 2000, CACM.

[18]  Geoff Walsham,et al.  The Emergence of Interpretivism in IS Research , 1995, Inf. Syst. Res..

[19]  Robert J. Kauffman,et al.  The Unified Procurement Strategy for Enterprise Software: A Test of the "Move to the Middle" Hypothesis , 2009, J. Manag. Inf. Syst..

[20]  David Gefen,et al.  What Makes an ERP Implementation Relationship Worthwhile: Linking Trust Mechanisms and ERP Usefulness , 2004, J. Manag. Inf. Syst..

[21]  Maris G. Martinsons ERP in China: one package, two profiles , 2004, CACM.

[22]  A. Scheer,et al.  Making ERP a Success. , 2000 .

[23]  Christos D. Tarantilis,et al.  A Web-based ERP system for business services and supply chain management: Application to real-world process scheduling , 2008, Eur. J. Oper. Res..

[24]  Gary Klein,et al.  ERP Misfit: Country of Origin and Organizational Factors , 2006, J. Manag. Inf. Syst..

[25]  Catherine Belsey,et al.  Poststructuralism: A Very Short Introduction , 2022 .

[26]  Ben Light Potential pitfalls in packaged software adoption , 2005, CACM.

[27]  August-Wilhelm Scheer,et al.  Enterprise resource planning: making ERP a success , 2000, CACM.

[28]  William R. King,et al.  Antecedents of Knowledge Transfer from Consultants to Clients in Enterprise System Implementations , 2005, MIS Q..

[29]  Jan Olhager,et al.  Enterprise resource planning survey of Swedish manufacturing firms , 2003, Eur. J. Oper. Res..

[30]  M. Lynne Markus,et al.  Power, politics, and MIS implementation , 1987, CACM.

[31]  Enver Yücesan,et al.  The impact of ERP on supply chain management: Exploratory findings from a European Delphi study , 2003, Eur. J. Oper. Res..

[32]  Stuart Sim,et al.  Introducing Critical Theory , 1997 .

[33]  Edward Bernroider,et al.  IT governance for enterprise resource planning supported by the DeLone-McLean model of information systems success , 2008, Inf. Manag..

[34]  Daniel M. Yellin,et al.  Using Enterprise Architecture Standards in Managing Information Technology , 2006, J. Manag. Inf. Syst..

[35]  Bruce Robinson,et al.  The mysterious case of the missing paradigm: a review of critical information systems research 1991–2001 , 2007, Inf. Syst. J..

[36]  Sia Siew Kien,et al.  Enterprise resource planning: cultural fits and misfits: is ERP a universal solution? , 2000, CACM.

[37]  David Sprott,et al.  Componentizing the Enterprise Application Packages. , 2000 .

[38]  Hendrik van der Breggen,et al.  Philosophy of Science: A Very Short Introduction , 2003 .

[39]  R. Hirschheim,et al.  The paradigm is dead, the paradigm is dead ... long live the paradigm: the legacy of Burrell and Morgan , 2000 .

[40]  Judy E. Scott,et al.  Managing risks in enterprise systems implementations , 2002, CACM.

[41]  Elliot Bendoly,et al.  Theory and support for process frameworks of knowledge discovery and data mining from ERP systems , 2003, Inf. Manag..

[42]  Bay Arinze,et al.  A framework for using OO mapping methods to rapidly configure ERP systems , 2003, CACM.

[43]  Leslie P. Willcocks,et al.  Enterprise resource planning: the role of the CIO and it function in ERP , 2000, CACM.

[44]  W. Orlikowski Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations , 2000 .

[45]  A. F. Salam,et al.  An extension of the technology acceptance model in an ERP implementation environment , 2004, Inf. Manag..

[46]  Kuldeep Kumar,et al.  Technology for supporting supply chain management: introduction , 2001, CACM.

[47]  Terry Anthony Byrd,et al.  Why Western vendors don't dominate China's ERP market , 2004, CACM.

[48]  Ben Light,et al.  Integration in ERP Environments: Rhetoric, Realities and Organisational Possibilities , 2006 .

[49]  Robert M. Davison,et al.  Cultural complications of ERP , 2002, CACM.

[50]  Toni M. Somers,et al.  The Impact of ERP Implementation on Business Process Outcomes: A Factor-Based Study , 2007, J. Manag. Inf. Syst..

[51]  Richard Heeks,et al.  Explaining ERP failure in a developing country: a Jordanian case study , 2010, J. Enterp. Inf. Manag..

[52]  M. Lynne Markus,et al.  Multisite ERP Implementations. , 2000 .

[53]  Toni M. Somers,et al.  The Role of Information Systems Resources in ERP Capability Building and Business Process Outcomes , 2007, J. Manag. Inf. Syst..

[54]  Davide Aloini,et al.  Risk management in ERP project introduction: Review of the literature , 2007, Inf. Manag..

[55]  Joe Nandhakumar,et al.  The dynamics of contextual forces of ERP implementation , 2005, J. Strateg. Inf. Syst..

[56]  Elliot Bendoly,et al.  Enterprise resource planning: Developments and directions for operations management research , 2003, Eur. J. Oper. Res..

[57]  Rajiv D. Banker,et al.  ERP: drilling for profit in the oil and gas industry , 2010, Commun. ACM.

[58]  Abdullah S. Al-Mudimigh,et al.  Enterprise resource planning: A taxonomy of critical factors , 2003, Eur. J. Oper. Res..

[59]  Elisabeth J. Umble,et al.  Enterprise resource planning: Implementation procedures and critical success factors , 2003, Eur. J. Oper. Res..

[60]  D. J. Wu,et al.  Investment in Enterprise Resource Planning: Business Impact and Productivity Measures , 2002, J. Manag. Inf. Syst..

[61]  Young-Gul Kim,et al.  The critical success factors for ERP implementation: an organizational fit perspective , 2002, Inf. Manag..

[62]  John Mingers,et al.  Using the h-index to measure the quality of journals in the field of business and management , 2012, Inf. Process. Manag..

[63]  John Mingers Future directions in management science modelling: critical realism and multimethodology , 2004 .

[64]  Wanda J. Orlikowski,et al.  Studying Information Technology in Organizations: Research Approaches and Assumptions , 1991, Inf. Syst. Res..

[65]  Sandy Behrens,et al.  Shadow systems: the good, the bad and the ugly , 2009, CACM.

[66]  Rudy Hirschheim,et al.  A paradigmatic and methodological examination of information systems research from 1991 to 2001 , 2004, Inf. Syst. J..

[67]  Barry Shore,et al.  Enterprise integration across the globally disbursed service organization , 2006, Commun. ACM.

[68]  Sue Abdinnour-Helm,et al.  Pre-implementation attitudes and organizational readiness for implementing an Enterprise Resource Planning system , 2003, Eur. J. Oper. Res..

[69]  Anne-Wil Harzing,et al.  The Publish or Perish Book: Your guide to effective and responsible citation analysis , 2010 .

[70]  N. A. D. Connell,et al.  Evaluating healthcare information systems through an "enterprise" perspective , 2007, Inf. Manag..

[71]  Toni M. Somers,et al.  The impact of strategy and integration mechanisms on enterprise system value: Empirical evidence from manufacturing firms , 2003, Eur. J. Oper. Res..

[72]  Severin V. Grabski,et al.  A Review of ERP Research: A Future Agenda for Accounting Information Systems , 2011, J. Inf. Syst..

[73]  Moshe Zviran,et al.  A contingency model for estimating success of strategic information systems planning , 2010, Inf. Manag..

[74]  Han van Dissel,et al.  ERP System Migrations. , 2000 .

[75]  Srinivas Talluri,et al.  A multi-period optimization model for the procurement of component-based enterprise information technologies , 2003, Eur. J. Oper. Res..

[76]  Dale Goodhue,et al.  What Happens After ERP Implementation: Understanding the Impact of Interdependence and Differentiation on Plant-Level Outcomes , 2005, MIS Q..

[77]  Munirpallam A. Venkataramanan,et al.  Enterprise resource planning: Managing the implementation process , 2003, Eur. J. Oper. Res..

[78]  S. Deetz Crossroads---Describing Differences in Approaches to Organization Science: Rethinking Burrell and Morgan and Their Legacy , 1996 .

[79]  Phil Johnson,et al.  Understanding Management Research , 2000 .

[80]  J. E. Hirsch,et al.  An index to quantify an individual's scientific research output , 2005, Proc. Natl. Acad. Sci. USA.

[81]  Viswanath Venkatesh,et al.  Job Characteristics and Job Satisfaction: Understanding the Role of Enterprise Resource , 2010, MIS Q..

[82]  R. Weber Editor's comments: the rhetoric of positivism versus interpretivism: a personal view , 2004 .

[83]  Chyan Yang,et al.  Production , Manufacturing and Logistics Why are enterprise resource planning systems indispensable to supply chain management ? , 2009 .

[84]  Jeanne W. Ross,et al.  Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change , 2002, J. Manag. Inf. Syst..

[85]  Janice M. Burn,et al.  A strategic framework for the management of ERP enabled e-business change , 2003, Eur. J. Oper. Res..

[86]  L. Willcocks,et al.  Second-Wave Enterprise Resource Planning Systems: The Role of the CIO and IT Functions in ERP , 2000 .

[87]  Richard J. Goeke,et al.  Technical opinionDo SAP successes outperform themselves and their competitors? , 2009, CACM.