Language and Social Knowledge in Foreign-Knowledge Transfer to China

This paper establishes that transfer of knowledge across national borders within multinational enterprises depends both on a common language necessary for communication and on the shared social knowledge necessary to understand and predict the behavior of those engaged in the knowledge-transfer process. In a set of four case studies, it was found that knowledge transfer is more effective when technical and social knowledge are transferred together. Besides, ownership structure affects the understanding and transfer of social knowledge, while rich person-to-person contact in multinational teams provides an effective means of transferring social knowledge.

[1]  R. Marschan New structural forms and inter-unit communication in multinationals : the case of Kone Elevators , 1996 .

[2]  E. D. Bruijn,et al.  Managing Sino-Western Joint Ventures: Product Selection Strategy , 1993 .

[3]  Steven Postrel,et al.  Special Issue: Knowledge, Knowing, and Organizations: Islands of Shared Knowledge: Specialization and Mutual Understanding in Problem-Solving Teams , 2002, Organ. Sci..

[4]  Denice Welch,et al.  The Persistent Impact of Language on Global Operations , 2001 .

[5]  Morten T. Hansen,et al.  What's your strategy for managing knowledge? , 1999, Harvard business review.

[6]  W. Bean Personal Knowledge: Towards a Post-Critical Philosophy , 1961 .

[7]  Robert Grosse,et al.  International Technology Transfer in Services , 1996 .

[8]  R. Brislin Back-Translation for Cross-Cultural Research , 1970 .

[9]  Raymond F. Zammuto,et al.  Organization Science, Managers, and Language Games , 1992 .

[10]  Andrew C. Inkpen The Management of International Joint Ventures: An Organizational Learning Perspective , 1995 .

[11]  Vincent di Norcia Managing Across Borders: The Transnational Solution , 1991 .

[12]  Hui Tan,et al.  The Art of Knowledge Transfer: Secondary and Reverse Transfer in China’s Telecommunications Manufacturing Industry , 2003 .

[13]  G. Hofstede,et al.  Culture′s Consequences: International Differences in Work-Related Values , 1980 .

[14]  B. Kogut,et al.  Knowledge of the firm and the evolutionary theory of the multinational corporation , 1993 .

[15]  O. Shenkar,et al.  Management in China during the age of reform , 1996 .

[16]  G. Hofstede,et al.  Culture's Consequences: International Differences in Work-Related Values. , 1982 .

[17]  R. Grant Toward a Knowledge-Based Theory of the Firm,” Strategic Management Journal (17), pp. , 1996 .

[18]  Jung Hoon Sohn Social Knowledge as a Control System: A Proposition and Evidence from the Japanese FDI Behavior , 1994 .

[19]  Marjorie A. Lyles,et al.  Knowledge acquisition from foreign parents in international joint ventures: an empirical examination in the Hungarian context , 1996 .

[20]  R. Yin Case Study Research: Design and Methods , 1984 .

[21]  Denice Welch,et al.  Language: The forgotten factor in multinational management , 1997 .

[22]  David A. Erlandson Doing Naturalistic Inquiry: A Guide to Methods , 1993 .

[23]  Yizheng Shi Technological capabilities and international production strategy of firms: the case of foreign direct investment in China , 2001 .

[24]  Abhik Roy,et al.  Chinese puzzles and paradoxes: conducting business research in China , 2001 .

[25]  Brett Slieelimi Management in China During the Age of Reform , 1997 .

[26]  G. Huber,et al.  Retrospective reports of strategic‐level managers: Guidelines for increasing their accuracy , 1985 .

[27]  野中 郁次郎,et al.  The Knowledge-Creating Company: How , 1995 .