Quality function deployment: A literature review
暂无分享,去创建一个
[1] Gregory S. Parnell,et al. Quality function deployment and decision analysis :A R&D case study , 2000 .
[2] Thomas F. Wallace. Customer-Driven Strategy: Winning Through Operational Excellence , 1992 .
[3] Yasuhisa Tsuda. Concurrent Engineering Case Studies Applying QFD Models , 1997 .
[4] Robert J. Vokurka,et al. New product introduction delays in the computer industry , 2000, Ind. Manag. Data Syst..
[5] Ronald G. Day. Quality Function Deployment: Linking a Company With Its Customers , 1993 .
[6] Jack Parr. The building‐blocks of future success , 1995 .
[7] Don P. Clausing,et al. Reusability – the key to corporate agility: its integration with enhanced quality function deployment , 1995 .
[8] E. B. Dean. Quality function deployment for large systems , 1992, [Proceedings] 1992 International Engineering Management Conference.
[9] Andrew Sai On Ko,et al. Building balanced scorecard with SWOT analysis, and implementing “Sun Tzu’s The Art of Business Management Strategies” on QFD methodology , 2000 .
[10] Janet S. Fore. To satisfy & delight your customer: How to manage for customer value , 1997 .
[11] Paul Kauffmann,et al. Research Portfolio Analysis Using Extensions of Quality Function Deployment , 1999 .
[12] V. Daniel Hunt. Reengineering: Leveraging the Power of Integrated Product Development , 1993 .
[13] Yolanda Dora Martinez Évora,et al. Inserção do método desdobramento da função qualidade (QFD) no planejamento do serviço de enfermagem , 1998 .
[14] Ahmad K. Elshennawy,et al. Total quality management: An approach and a case study , 1990 .
[15] Gary S. Wasserman,et al. ON HOW TO PRIORITIZE DESIGN REQUIREMENTS DURING THE QFD PLANNING PROCESS , 1993 .
[16] Andrew J. T. Colin,et al. The Implementation , 1972, Softw. Pract. Exp..
[17] Hariolf Grupp,et al. Interpreting the sources of market value in a capital goods market: R&D management in industrial sensors , 1997 .
[18] Alvin J. Williams,et al. The Cross‐Functional Imperative: The Case of Marketing and Purchasing , 1994 .
[19] Christian N. Madu,et al. Integrating Total Quality Management in the Adoption of New Technologies , 1994 .
[20] Adnan Hassan,et al. Issues in quality engineering research , 2000 .
[21] B King,et al. Techniques for understanding the customer , 1994, Quality management in health care.
[22] Yolanda Dora Martinez Évora,et al. Quality function deployment method - QFD - in the planning of nursing service , 2000 .
[23] Omnamasivaya Maduri. A Case Study of Applying the Voice of the Customer in an R&D Project: Understanding and Applying QFD in Heavy Industry , 1992 .
[24] Jinichiro Nakane,et al. Benchmarking Global Manufacturing: Understanding International Suppliers, Customers, and Competitors , 1992 .
[25] Matti A. Kaulio. Customer, consumer and user involvement in product development: A framework and a review of selected methods , 1998 .
[26] Donald H. Liles,et al. The Development of Strategic Performance Metrics , 1995 .
[27] Mark W. Maier. Integrated Modeling: A Unified Approach to System Engineering , 1996, J. Syst. Softw..
[28] S. Dowlatshahi,et al. Design Optimization in Concurrent Engineering: A Team Approach , 1997 .
[29] Joseph S. Sherif,et al. Object-oriented software design utilizing Quality Function Deployment , 1997, J. Syst. Softw..
[30] P. J. Veness,et al. Concurrent engineering infrastructure. Tools, technologies and methods in British industry , 1996 .
[31] Leif Kennerfalk. A change process for adapting organizations to a total quality management strategy , 1995 .
[32] Don Brown. SATWG networked quality function deployment , 1992 .
[33] Ashok Kochhar,et al. A quality function deployment model of best practices in customer-supplier relationships , 2000 .
[34] Stephen S. Tax,et al. Planning for service quality: an integrative approach , 1996 .
[35] Biren Prasad,et al. JIT quality matrices for strategic planning and implementation , 1995 .
[36] Ronny Aboudi,et al. Management of Computer-Integrated Manufacturing Systems , 1991 .
[37] Tapani Savolainen,et al. A framework for customer oriented business process modelling , 1996 .
[38] David P. Cadogan,et al. Aircrew helmet design and manufacturing enhancements through the use of advanced technologies , 1993, Other Conferences.
[39] P. Juliff. Software Quality Function Deployment , 1970 .
[40] George A. Hazelrigg,et al. The Implications of Arrow’s Impossibility Theorem on Approaches to Optimal Engineering Design , 1996 .
[41] K. Tan,et al. Integrating Kano's model in the planning matrix of quality function deployment , 2000 .
[42] Kenneth P. LaSala. IDENTIFYING PROFILING SYSTEM REQUIREMENTS WITH QUALITY FUNCTION DEPLOYMENT , 1994 .
[43] J. C. Mallon,et al. Quality function deployment: a system for meeting customers' needs , 1993 .
[44] S. H. Kim,et al. A methodology of constructing a decision path for IT investment , 2000, J. Strateg. Inf. Syst..
[45] R. Mason,et al. Complex Dynamics of Superior Multibrots , 2012 .
[46] Sigurd Støren. Sustainable Product Design — Is there more to it than Science, Systems and Computers?1 , 1997 .
[47] M. W. Maier. Performance analysis, quality function deployment and structured methods , 1993, 1993 IEEE Aerospace Applications Conference Digest.
[48] Richard Y. K. Fung,et al. Design targets determination for inter‐dependent product attributes in QFD using fuzzy inference , 1999 .
[49] Gülser Köksal,et al. Planning and design of industrial engineering education quality , 1998 .
[50] Enrique López González,et al. A methodology for building fuzzy expert systems (FES) with spreadsheet to quality function deployment (QFD) of the target costing , 2001 .
[51] Ahmad K. Elshennawy,et al. Concurrent engineering deployment: an enhanced “customer product” approach , 1992 .
[52] U. R. Orth. Quality function deployment: a means of integrating consumer expectations throughout cultivation systems. , 2000 .
[53] Ioannis Angeli,et al. Factors affecting a senior management culture change for total quality metamorphosis , 1998 .
[54] Fariborz Y. Partovi,et al. A QUALITY FUNCTION DEPLOYMENT APPROACH TO STRATEGIC CAPITAL BUDGETING , 1999 .
[55] Shinhong Kim,et al. Determination of information system development priority using quality function development , 1998 .
[56] Bo Bergman,et al. A methodology for multi-characteristic system improvement with active expert involvement , 2000 .
[57] Michael E. Raynor. The ABCs of QFD: formalizing the quest for cost‐effective customer delight , 1994 .
[58] R. Miller. New-product development : Look to customers for ideas , 1998 .
[59] Georg Herzwurm,et al. Joint requirements engineering : QFD for rapid customer-focused software and Internet-development , 2000 .
[60] H.-D. Joos,et al. A methodology for multi-objective design assessment and flight control synthesis tuning , 1999 .
[61] Michiteru Ono,et al. Recent Aspects of QFD in the Japanese Software Industry , 1993 .
[62] Miyoung Jeong,et al. Quality function deployment: An extended framework for service quality and customer satisfaction in the hospitality industry , 1998 .
[63] Yasuhiro Monden,et al. EFFECTS OF DESIGNERS' PARTICIPATION AND THEIR EVALUATION MEASURES ON SIMULTANEOUS ACHIEVEMENT OF QUALITY AND COST OF PRODUCT DEVELOPMENT TEAMS , 2000 .
[64] P. Nagendra,et al. Professional Services Marketing: A House of Quality Approach , 2000 .
[65] H. E. Cook,et al. On the valuation of goods and selection of the best design alternative , 2001 .
[66] Alexander Coman. IPVM: IT support of concurrent product development teams , 2000, Int. J. Technol. Manag..
[67] Ronald G. Askin,et al. Optimal new product design using quality function deployment with empirical value functions , 1999 .
[68] E. Chaplin,et al. Using quality function deployment to capture the voice of the customer and translate it into the voice of the provider. , 1999, The Joint Commission journal on quality improvement.
[69] Juite Wang,et al. Fuzzy outranking approach to prioritize design requirements in quality function deployment , 1999 .
[70] Min Xie,et al. Quality function deployment and its use in designing information technology systems , 1998 .
[71] Homer Rahnejat,et al. The “QFD/FMEA interface” , 1998 .
[72] Jeffrey K. Liker,et al. Customer-driven product development through quality function deployment in the u.s. and japan , 2000 .
[73] Andrew Kusiak,et al. The House of Quality for Design Rule Priority , 2001 .
[74] Klaus Pohl,et al. Concurrent Engineering: Enabling Traceability and Mutual Understanding , 1994 .
[75] Zahir Irani,et al. A framework for managing maintenance using performance measurement systems , 2001 .
[76] Bo Bergman,et al. Conjoint Analysis - A Useful Tool in the Design Process , 1999 .
[77] H. Lau,et al. A QFD/hoshin approach for service quality deployment: a case study , 2000 .
[78] B. M. Pulat,et al. Total Quality Management: A Framework for Application in Manufacturing , 1994 .
[79] Leonard D. Goodstein,et al. Customer value: The linchpin of organizational change , 1998 .
[80] Rick Norman. QFD: A practical implementation , 1991 .
[81] Helen Mill. Enhanced Quality Functional Deployment , 1994 .
[82] Tilo Pfeifer,et al. Concurrent engineering of work and production systems , 1997, Eur. J. Oper. Res..
[83] Gerry Kaminski. Total Quality Management at Bethesda, Inc. , 1992, Journal for healthcare quality : official publication of the National Association for Healthcare Quality.
[84] Min Xie,et al. An integrated approach to innovative product development using Kano’s model and QFD , 2000 .
[85] John R. Hauser,et al. ArticleMetrics thermostat ☆11 , 2001 .
[86] Thomas F. Wallace,et al. The Innovation Edge: Creating Strategic Breakthroughs Using the Voice of the Customer , 1994 .
[87] Nancy E. Ryan. Taguchi methods and QFD : hows and whys for management : a special collection of papers and essays on today's quality issues and new quality technologies , 1988 .
[88] Robert P. Reid,et al. Qfd: The Voice of the Customer , 1989 .
[89] A. Griffin. Evaluating QFD's Use in US Firms as a Process for Developing Products , 1992 .
[90] Andrew Kusiak,et al. The house of quality in a design process , 1996 .
[91] Louis Cohen,et al. Quality Function Deployment: How to Make QFD Work for You , 1995 .
[92] Richard D. Hames. Total Quality Management: The Strategic Advantage , 1991 .
[93] Patrick G. Brown,et al. Defining network capabilities using the voice of the customer , 1994, IEEE J. Sel. Areas Commun..
[94] Nancy C. Praizier,et al. The Qfd Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment , 1993 .
[95] S Kafandaris,et al. Essays in Decision Making: A Volume in Honour of Stanley Zionts , 2011, J. Oper. Res. Soc..
[96] Victor R. Basili,et al. The Future Engineering of Software: A Management Perspective , 1991, Computer.
[97] Sam Schauerman,et al. LISTENING TO THE CUSTOMER: IMPLEMENTING QUALITY FUNCTION DEPLOYMENT , 1994 .
[98] T Timpka,et al. Quality functions for requirements engineering in system development methods. , 1996, Medical informatics = Medecine et informatique.
[99] F. Partovi. An analytic model to quantify strategic service vision , 2001 .
[100] Li Pheng Khoo,et al. Framework of a fuzzy quality function deployment system , 1996 .
[101] Biren Prasad. Synthesis of market research data through a combined effort of QFD, value engineering, and value graph techniques , 1998 .
[102] N. H. Mermelstein,et al. Responding to customer requirements for improved frying system performance , 1995 .
[103] Vidyaranya B. Gargeya,et al. Reinforcing QFD with group support systems , 1995 .
[104] I. Erikkson,et al. Quality function deployment: a tool to improve software quality , 1993, Inf. Softw. Technol..
[105] John J. Moran. Customer integration: The Quality Function Deployment (QFD) leader's guide for decision-making , 1997 .
[106] Owen Molloy,et al. A QFD based performance measurement tool , 1997 .
[107] Pieter Groenveld. Roadmapping Integrates Business and Technology , 1997 .
[108] Vincent G. Duffy,et al. Total quality management: An empirical test for mediation effect , 2001 .
[109] Hamzah Abdul-Rahman,et al. Quality function deployment in construction design: application in low‐cost housing design , 1999 .
[110] Gerald W. Evans,et al. Fuzzy multicriteria models for quality function deployment , 2000, Eur. J. Oper. Res..
[111] J. Hauser. How Puritan-Bennett Used the House of Quality, , 2002 .
[112] R. Nat Natarajan,et al. APPLYING QFD TO INTERNAL SERVICE SYSTEM DESIGN , 1999 .
[113] Christopher A. Voss,et al. Significant Issues for the Future of Product Innovation , 1994 .
[114] Baruch Mevorach. The business of elections , 1997 .
[115] Keki R. Bhote. A powerful new tool kit for the 21st century , 1997 .
[116] Kwang-Jae Kim,et al. Determination of an Optimal Set of Design Requirements Using House of Quality , 1998 .
[117] Thomas L. Jackson,et al. Implementing a Lean Management System , 1996 .
[118] Donald S. Ermer,et al. Delighting the customer: Quality function deployment for quality service design , 1998 .
[119] Mark A. Vonderembse,et al. Quality function deployment’s impact on product development , 1997 .
[120] Adrienne Curry,et al. Innovation in public service management , 1999 .
[121] Shinhong Kim,et al. A knowledge-based approach to the quality function deployment , 1998 .
[122] John A. Schibrowsky,et al. Aggregate Complaint Analysis , 1994 .
[123] Charles B. Keating,et al. A Model for Allocating Resources to Research Programs by Evaluating Technical Importance and Research Productivity , 2000 .
[124] Bill Dickinson. QFD: setting up for success , 1995 .
[125] Azim Houshyar,et al. Benchmarking the application of quality function deployment in rapid prototyping , 1996 .
[126] Chimay J. Anumba,et al. Computer-Based Application for the Processing of Clients’ Requirements , 2000 .
[127] S. Higgins,et al. The Use of Quality Function Deployment During the Review of a B.Eng Honours Degree Course , 1994 .
[128] A. Terry Bhill,et al. Review of: “Advanced QFD: linking technology to market and company needs” M. Larry Shillito Wiley & Sons, New York, 1994, ISBN 0-471-03377-4 , 1996 .
[129] Mansooreh Mollaghasemi,et al. Concurrent Engineering Deployment: A Virtual Reality Approach , 1993 .
[130] John A. Hrones,et al. Defining Global Requirements with Distributed QFD , 1993, Digit. Tech. J..
[131] James B. King,et al. Corporate leadership in manufacturing , 1992 .
[132] Frank Huber,et al. Eine branchenübergreifende Analyse der Erfolgsfaktoren von quality function deployment-Projekten , 2000 .
[133] Dong Li,et al. A Web-based tool and a heuristic method for cooperation of manufacturing supply chain decisions , 2001, J. Intell. Manuf..
[134] Tomb Takahashi. Management for enhanced R&D productivity , 1997 .
[135] Stephen Murgatroyd. The house of quality: Using QFD for instructional design in distance education , 1993 .
[136] Jinxing Xie,et al. An intelligent hybrid system for customer requirements analysis and product attribute targets determination , 1998 .
[137] Gong Dun-we. Product-Programming Model Based on Quality Function Deployment , 2000 .
[138] Donald H. Liles,et al. A soft-systems methodology approach for product and process innovation , 2000, IEEE Trans. Engineering Management.
[139] Barrie Dale,et al. The use of quality management techniques and tools: an examination of some key issues , 1998 .
[140] Charles H. Fine,et al. Time Versus Market Orientation in Product Concept Development: Empirically-Based Theory Generation , 1997 .
[141] Hans-Christian Pfohl,et al. Benchmarking for spare parts logistics , 1999 .
[142] Xiaoqing Frank Liu,et al. Requirement Acquisition, Analysis, and Synthesis in Quality Function Deployment , 2001, Concurr. Eng. Res. Appl..
[143] Ravi S. Behara,et al. SERVICE QUALITY DEPLOYMENT: QUALITY SERVICE BY DESIGN , 1993 .
[144] A. Richard Shores. Reengineering the Factory: A Primer for World-Class Manufacturing , 1994 .
[145] John J. Moran. The QFD book: The team approach to solving problems and satisfying customers through quality function deployment: by Lawrence R. Guinta and Nancy C. Praizler. New York: AMACOM, 1993. 124 pages. $26.95 , 1994 .
[146] Donald H. Liles,et al. Using IDEF and QFD to develop an organizational decision support methodology for the strategic justification of computer-integrated technologies , 1995 .
[147] J. Hauser. Metrics Thermostat , 2000 .
[148] Thomas Lager,et al. QFD—linking the customer to the product development process as a part of the TQM concept , 1995 .
[149] Dennis Lock,et al. Gower handbook of quality management , 1990 .
[150] Sangit Chatterjee,et al. Deming and the quality of software development , 1997 .
[151] Saurabh Singh,et al. Quality initiatives in the service sector: A case , 1999 .
[152] Biren Prasad,et al. Review of QFD and related deployment techniques , 1998 .
[153] Hewlett Packard,et al. Time-based Competition , 2022 .
[154] Kurt Matzler,et al. How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment , 1998 .
[155] Byron J. Finch,et al. Using Internet conversations to improve product quality: an exploratory study , 1997 .
[156] Markku Mattila,et al. Ergonomic design of non-powered hand tools: An application of quality function deployment (QFD) , 1999 .
[157] Abbie Griffin,et al. Functionally integrating new product development , 1989 .
[158] Chris Taylor. Rover Group’s drive towards extraordinary customer satisfaction , 1997 .
[159] Chakib Kara-Zaitri. Disaster prevention and limitation: state of the art; tools and technologies , 1996 .
[160] F. Mrad. An industrial workstation characterization and selection using quality function deployment , 1997 .
[161] Pedro Saraiva,et al. The development of an ideal kindergarten through concept engineering/quality function deployment , 2001 .
[162] Sundaresan Jayaraman,et al. A Structured Methodology for the Design and Development of Textile Structures in a Concurrent Engineering Framework , 1998 .
[163] Herbert Moskowitz,et al. Quality function deployment: optimizing product designs , 1997 .
[164] K. Popplewell,et al. Applications of QFD within a concurrent engineering environment , 1999 .
[165] Tom Kilcourse. A Human Resource Philosophy , 1994 .
[166] Christian N. Madu,et al. Optimum Information Technology for Socioeconomic Development , 1994, Inf. Manag. Comput. Secur..
[167] Patrick S. W. Fong,et al. Integration of value analysis and total quality management: The way ahead in the next millennium , 2000 .
[168] 赤尾 洋二,et al. QFD : the customer-driven approach to quality planning and deployment , 1994 .
[169] Chu-Hua Kuei,et al. Strategic marketing planning: a quality function deployment approach , 1995 .
[170] Peter C. Sander,et al. Policy formulation by use of QFD techniques : a case study , 1994 .
[171] Yoji Akao,et al. Quality Function Deployment : Integrating Customer Requirements into Product Design , 1990 .
[172] Chimay J. Anumba,et al. Concurrent engineering in design-build projects , 1997 .
[173] Louis Cohen. Quality function deployment: An application perspective from digital equipment corporation , 1988 .
[174] Jack B. Revelle,et al. The QFD handbook , 1998 .
[175] Joachim Karlsson,et al. Managing software requirements using quality function deployment , 1997, Software Quality Journal.
[176] Raymond E. Levitt,et al. Modeling and Simulating Coordination in Projects , 1999, J. Organ. Comput. Electron. Commer..
[177] Patrick G. Brown,et al. QFD: Echoing the voice of the customer , 1991, AT&T Technical Journal.
[178] John B. Lord,et al. Developing New Food Products for a Changing Marketplace , 1999 .
[179] Françoise Chevalier,et al. From Quality Circles to Total Quality , 1991 .
[180] A. Terry Bahill,et al. Engineering Modeling and Design , 1992 .
[181] Eric W. T. Ngai,et al. ICADS: Intelligent Car Audio Design System for product planning , 1999, Expert Syst. J. Knowl. Eng..
[182] S. Daniel Bird. Intelligent decision support for quality function deployment , 1997 .
[183] Svante Hovmark,et al. The GAPT Model: Four Approaches to the Application of Design Tools , 1994 .
[184] A. Herrmann,et al. Market-driven product and service design: Bridging the gap between customer needs, quality management, and customer satisfaction , 2000 .
[185] Yoram Reich,et al. Varieties and issues of participation and design , 1996 .
[186] Karen Bemowski. Quality Progress' 1999 salary survey , 1999 .
[187] Keith Nichols,et al. Customer‐driven Designs through QFD , 1994 .
[188] N. F. O. Evbuomwan,et al. Quality Function Deployment—The Technique: State of the Art and Future Directions , 1997 .
[189] M. K. Raja,et al. Quality function deployment usage in software development , 1996, CACM.
[190] Stephen R. Rosenthal. Effective Product Design and Development: How to Cut Lead Time and Increase Customer Satisfaction , 1992 .
[191] D. Verma,et al. Analyzing a Quality Function Deployment Matrix: An Expert System-based Approach to Identify Inconsistencies and Opportunities , 1998 .
[192] Milton D. Rosenau,et al. Managing the Development of New Products: Achieving Speed and Quality Simultaneously Through Multifunctional Teamwork (Управление разработкой новых продуктов: использование многофункциональных команд для одновременного достижения скорости и качества) , 1993 .
[193] M Braunsperger,et al. Designing for Quality—An Integrated Approach for Simultaneous Quality Engineering , 1996 .
[194] Ita Richardson,et al. Software process matrix: a small company SPI model , 2001, Softw. Process. Improv. Pract..
[195] Fariborz Y. Partovi,et al. A quality function deployment approach to task organization in peacekeeping force design , 1999 .
[196] Luiz Cesar Ribeiro Carpinetti,et al. A conceptual framework for deployment of strategy‐related continuous improvements , 2000 .
[197] Willem Selen,et al. Design of quality service systems in the public sector: Use of quality function deployment in police services , 2001 .
[198] Ralf Schmidt. The implementation of simultaneous engineering in the stage of product concept development: A process orientated improvement of quality function deployment , 1997, Eur. J. Oper. Res..
[199] Hsing-Wei Chu,et al. Object-oriented databases for quality function deployment and Taguchi methods , 1990 .
[200] Håkan Wiklund,et al. Student focused design and improvement of university courses , 1999 .
[201] Walter M. Lamia. Integrating QFD with Object Oriented Software Design Methodologies , 1995 .
[202] John C. Young,et al. Why multivariate statistical process control , 1998 .
[203] Nicholas C. Georgantzas,et al. The intermediate structure of designs for quality , 1995 .
[204] Xiaodong Deng,et al. Artificial intelligence and expert systems applications in new product development—a survey , 1999, J. Intell. Manuf..
[205] So Young Sohn,et al. Fuzzy QFD for supply chain management with reliability consideration , 2001, Reliab. Eng. Syst. Saf..
[206] Michael J. Showalter,et al. The Performance-Importance Response Function: Observations and Implications , 1999 .
[207] Chimay J. Anumba,et al. Client Requirements Processing in Construction: A New Approach Using QFD , 1999 .
[208] Xiaoqing Frank Liu,et al. An Intelligent Tool for Analysis of Imprecise Software Quality Requirements from Different Perspectives , 1998 .
[209] Majid Jaraiedi,et al. Total Quality Management Applied to Engineering Education , 1994 .
[210] Linda J. Morris,et al. Introducing Quality Function Deployment in the Marketing Classroom , 1999 .
[211] Unny Menon,et al. Concurrent engineering : concepts, implementation and practice , 1994 .
[212] Farzaneh Fazel,et al. An integrative approach for selecting a TQM/BPR implementation plan , 1996 .
[213] Dinesh C. Verma,et al. Fuzzy set based multi-attribute conceptual design evaluation , 1999 .
[214] Gail Corbitt,et al. New Approaches to Business Process Redesign: A Case Study of Collaborative Group Technology and Service Mapping , 2000 .
[215] Craig E. Peterson,et al. The Zeus Mission Study — An application of automated collaborative design , 1999 .
[216] David P. Cadogan,et al. Aircrew helmet design and manufacturing enhancements through the use of advanced technologies , 1994 .
[217] Jeffrey B. Schmidt,et al. Antecedents and consequences of cross-functional cooperation: A comparison of R&D, manufacturing, and marketing perspectives , 1997 .
[218] Keri Bergquist,et al. Quality function deployment (QFD) — A means for developing usable products , 1996 .
[219] Michael A. Mullens,et al. AN AHP FRAMEWORK FOR PRIORITIZING CUSTOMER REQUIREMENTS IN QFD: AN INDUSTRIALIZED HOUSING APPLICATION , 1994 .
[220] H. Rogers,et al. BENCHMARKING YOUR PLANT AGAINST TQM BEST-PRACTICES PLANTS , 1998 .
[221] R. Radharamanan,et al. Quality function deployment as applied to a health care system , 1996 .
[222] Michael Wolfe. Development of the city of quality: A hypertext-based group decision support system for quality function deployment , 1994, Decis. Support Syst..
[223] Katharine Hunter-Zaworski,et al. Passive Pedestrian Detection at Unsignalized Crossings , 1998 .
[224] Daniel Ferro,et al. Design and evaluation with the human in mind , 2001 .
[225] Amy J. C. Trappey,et al. A computerized quality function deployment approach for retail services , 1996 .
[226] Ray Thackeray,et al. Applying Quality Function Deployment for Software Product Development , 1990 .
[227] David Hananel,et al. Quality Function Deployment and Integrated Product Development , 1992 .
[228] Angappa Gunasekaran,et al. Design for Quality in the Shipbuilding Industry , 1993 .
[229] Kevin Otto,et al. Measurement methods for product evaluation , 1995 .
[230] John R. English. Quality Function Deployment: Integrating Customer Requirements into Product Design , 1993 .
[231] P.-T. Chuang,et al. Combining the Analytic Hierarchy Process and Quality Function Deployment for a Location Decision from a Requirement Perspective , 2001 .
[232] Herbert Moskowitz,et al. Design Decomposition in Quality Function Deployment , 1997 .
[233] N. Tang,et al. An innovative framework for health care performance measurement , 1999 .
[234] Zhou Xianwei,et al. A systematic planning approach to implementing total quality management through quality function deployment technique , 1996 .
[235] R. Verganti. Leveraging on systemic learning to manage the early phases of product innovation projects , 1997 .
[236] B A Bickness,et al. THE ROAD MAP TO REPEATABLE SUCCESS: USING QFD TO IMPLEMENT CHANGE , 1995 .
[237] Anders J. Killander. Why design methodologies are difficult to implement , 2001, Int. J. Technol. Manag..
[238] L. Vanegas,et al. Application of new fuzzy-weighted average (NFWA) method to engineering design evaluation , 2001 .
[239] Xiao Dong Zhang,et al. A new generation of decision support systems for advanced manufacturing enterprises , 1997, J. Intell. Manuf..
[240] Low Sui Pheng,et al. Quality Function Deployment in Design/Build Projects , 2001 .
[241] James G. Conley. The Ryobi “Air-Clean” 4-Cycle Engine: A Case Study in Engineering and Manufacturing Management , 1998 .
[242] John J. Moran. Quality function deployment: How to make QFD work for you: by Lou Cohen. Reading, MA: Addison-Wesley, 1995. 348 pages. $39.76 , 1996 .
[243] A. Griffin,et al. Patterns of Communication Among Marketing, Engineering and Manufacturing-A Comparison Between Two New Product Teams , 1992 .
[244] W. S. Lau,et al. Sun Tzu's as business and management strategies for world class business excellence evaluation under QFD methodology , 1998, Bus. Process. Manag. J..
[245] Dinesh Verma,et al. A fuzzy weighted wedge mechanism for feasibility assessment of system reliability during conceptual design , 1996, Fuzzy Sets Syst..
[246] Vistasp M. Karbhari,et al. Total Quality Design: An Approach for Customer Satisfaction in Critical Advanced Technologies , 1994 .
[247] W. A. Tiao,et al. House of quality: A fuzzy logic-based requirements analysis , 1999, Eur. J. Oper. Res..
[248] Keith Moffat,et al. Method in MADness , 1988, Nature.
[249] Nelson K.H. Tang,et al. The development of a model for total quality healthcare , 2000 .
[250] Stephen R. Luke,et al. Using Quality Function Deployment as a Framework for Process Measurement , 1995 .
[251] M. J. Reynolds. Industry professionals speak out: the importance of the quality concept , 1989 .
[252] Jacques Viaene,et al. Quality function deployment in the chocolate industry , 1999 .
[253] Biren Prasad,et al. A concurrent function deployment technique for a workgroup-based engineering design process , 2000 .
[254] Charles R. O'Neal,et al. Marketing's lead role in total quality , 1992 .
[255] Hefin Rowlands,et al. Methods and techniques to help quality function deployment (QFD) , 2000 .
[256] Amitabh Pandey. Quality function deployment : a study of implementation and enhancements , 1992 .
[257] Antonis C. Stylianou,et al. A total quality management-based systems development process , 1997, DATB.
[258] Iris Mohr-Jackson. Quality Function Deployment: A Valuable Marketing Tool , 1996 .
[259] E M Einspruch,et al. Quality function deployment: application to rehabilitation services. , 1996, International journal of health care quality assurance.
[260] Yan Jin,et al. Modeling and Simulation in Enterprise Integration—A Framework and an Application in the Offshore Oil Industry , 1996 .
[261] Yoram Reich,et al. AI-Supported Quality Function Deployment , 1996 .
[262] Yunus Kathawala,et al. Implementing Quality Function Deployment , 1994 .
[263] ARMEN Zzkarian,et al. Forming teams: an analytical approach , 1999 .
[264] J. C. Filling,et al. Development of 21st Century U.S. Navy Berthing in the Era of Acquisition Reform , 1998 .
[265] William J. Walsh. Get the Whole Organization Behind New Product Development , 1990 .
[266] M L Bobrow,et al. On planning and design. , 1976, Hospital forum.
[267] Rohit Verma,et al. Effective Product and Process Development Using Quality Function Deployment , 1998 .
[268] Curtis P. McLaughlin,et al. Improving the quality of corporate technical planning: dynamic analogues of QFD , 1997 .
[269] A. Ghobadian,et al. How Alitalia improves service quality through quality function deployment , 1995 .
[270] Neil S. Barnett,et al. Management and Statistical Issues Affecting Quality Improvement in Australia , 1991 .
[271] P. T. J. Andrews,et al. Design function deployment: A tutorial introduction , 2001 .
[272] Jaideep Motwani,et al. QFD application in an educational setting: a pilot field study , 1995 .
[273] Elaine Aspinwall,et al. Application of Quality Function Deployment for the Improvement of Quality in an Engineering Department , 1998 .
[274] J. A. Smith. The use of quality function deployment to help adopt a total quality strategy , 1995 .
[275] A. B. Strong,et al. Recommendations for composite manufacturing pultrusion process and equipment , 1992 .
[276] P. Sagar Midha,et al. A QFD based methodology for evaluating a company's PDM requirements for collaborative product development , 2001, Ind. Manag. Data Syst..
[277] Larry A. Stauffer,et al. A Representation for Design Information During the Product Definition Process , 1995 .
[278] Binshan Lin,et al. Managing a sea of quality information at Ark-La-Tex aquatics , 1995 .
[279] Joachim Bayer,et al. Design for Quality , 2003, PFE.
[280] Freddy Fuxin,et al. Categorisation of Geometry Users , 2001, Concurr. Eng. Res. Appl..
[281] Shelly J. Gitlow,et al. Telling the quality story , 1990 .
[282] Kwang-Jae Kim,et al. Complexity reduction of a design problem in QFD using decomposition , 2000, J. Intell. Manuf..
[283] J. W. Staples,et al. RESOURCE ALLOCATION USING QFD AND SOFTNESS CONCEPTS DURING PRELIMINARY DESIGN , 1997 .
[284] Thong Ngee Goh,et al. A study of the sensitivity of "customer voice" in QFD analysis , 1998 .
[285] Seungwoo Seo,et al. A matrix approach for telecommunications technology selection , 1997 .
[286] Mary K. Shaffer,et al. A Blueprint for Training. , 1995 .
[287] S. F. Lee,et al. Implementing the strategic formulation framework for the banking industry of Hong Kong , 2000 .
[288] S. Sivaloganathan,et al. Design function deployment — a design system for the future , 1995 .
[289] Jean Harvey,et al. Service quality: a tutorial , 1998 .
[290] James I. McManus,et al. Total Quality Management for Software , 1992 .
[291] J. Hauser,et al. Integrating R&D and marketing: A review and analysis of the literature , 1996 .
[292] G D Logan,et al. Potential for use of a House of Quality Matrix technique in rehabilitation engineering. , 1997, IEEE transactions on rehabilitation engineering : a publication of the IEEE Engineering in Medicine and Biology Society.
[293] Fiorenzo Franceschini,et al. An application of quality function deployment to industrial training courses , 1998 .
[294] Merle Thomas. Concurrent engineering: Supporting subsystems , 1996 .
[295] Ronald P. Anjard. Management and planning tools , 1995 .
[296] Chie-Bein Chen,et al. An automated system for product specification and design , 2000 .
[297] Chia-Hao Chang,et al. Quality function deployment (QFD) processes in an integrated quality information system , 1989 .
[298] Ephrem Eyob,et al. Quality function deployment in management information systems , 1998 .
[299] James M. Higgins. The value‐added analysis: A Seventh pathway to marketing innovation , 1992 .
[300] Shams‐ur Rahman,et al. Product development stages and associated quality management approaches , 1995 .
[301] T Timpka,et al. The medical software quality deployment method. , 1999, Methods of information in medicine.
[302] Richard J. Schonberger,et al. Total Quality: Teamsmanship over Leadership , 1994 .
[303] George Q. Huang,et al. Issues in the development and implementation of web applications for product design and manufacture , 2001, Int. J. Comput. Integr. Manuf..
[304] S Y Sohn,et al. Quality function deployment applied to local traffic accident reduction. , 1999, Accident; analysis and prevention.
[305] Mike Jackson,et al. Software measurement methods: recipes for success? , 1994, Inf. Softw. Technol..
[306] Rajesh Jugulum,et al. Building a robust manufacturing strategy , 1998 .
[307] Charles D. Gevirtz. Developing New Products With Tqm , 1993 .
[308] J Poolton,et al. Concurrent Engineering Assessment: A Proposed Framework , 1996 .
[309] Geoffrey Paul Gilmore. Identifying Quality Function Deployment's Variables, Outcomes, Their Relationships, and Guidelines for Practitioners in the American Automotive Industry , 1992 .
[310] Lai K. Chan,et al. PRIORITIZING THE TECHNICAL MEASURES IN QUALITY FUNCTION DEPLOYMENT , 1998 .
[311] M. I. Heywood,et al. Batch process control using QFD matrices and simulation , 1998 .
[312] Don Clausing. Total quality development : a step-by-step guide to world class concurrent engineering , 1994 .
[313] Elsebeth Holmen,et al. Supplier roles in product development: Interaction versus task partitioning , 1998 .
[314] E. Aspinwall,et al. Quality function deployment: An empirical study in the UK , 2001 .
[315] Peter Novella. Municipalities have pivotal role : president's comment , 2003 .
[316] Finn Fabricius,et al. A Seven Step Procedure for Design for Manufacture , 1994 .
[317] John Terninko,et al. Step by Step Qfd: Customer Driven Product Design , 1997 .
[318] Jaideep Motwani,et al. Implementing QFD for Improving Quality in Education: An Example , 1996 .
[319] Tarek M. Khalil,et al. Management of Technology , 1999 .
[320] M. K. Raja,et al. Application of QFD to the software development process , 1995 .
[321] Cor P.M. Govers,et al. QFD not just a tool but a way of quality management , 2001 .
[322] M. Lu,et al. Integrating QFD, AHP and Benchmarking in Strategic Marketing , 1994 .
[323] Anil Khurana,et al. Quality function deployment: total quality management for new product design , 1995 .
[324] Hsing-Pei Kao,et al. Rating the importance of customer needs in quality function deployment by fuzzy and entropy methods , 1999 .
[325] Scott J. Edgett. Designing Products and Services That Customers Want, by Robert King. 67 + ix pages. $12.95 (paper). , 1996 .
[326] L M Matsuda,et al. [The use of the quality function deployment (QFD) in the planning of care]. , 1998, Revista brasileira de enfermagem.
[327] George L. Vairaktarakis,et al. Optimization tools for design and marketing of new/improved products using the house of quality , 1999 .
[328] Georg Dorffner,et al. The Effect of Incentive Schemes and Organizational Arrangements on the New Product Development Process , 2001, Manag. Sci..
[329] Durward K. Sobek,et al. Involving suppliers in product development in the United States and Japan: evidence for set-based concurrent engineering , 1996 .
[330] James L. Bossert,et al. Quality Function Deployment , 2021, Quality Function Deployment.
[331] Chia-Hao Chang,et al. Data flow model of a total service quality management system , 1991 .
[332] P. Huovila,et al. Customer-oriented Design Methods for Construction Projects , 1998 .
[333] M. A. Schubert. Quality function deployment-'a comprehensive tool for planning and development' , 1989, Proceedings of the IEEE National Aerospace and Electronics Conference.
[334] Roderick A. Johnson. Evaluating the viability of on-going product oriented internal research and development projects: fact or fiction? , 1995 .
[335] K. Srinivasan,et al. Drivers of customer satisfaction for software products: implications for design and service support , 1995 .
[336] Utpal Roy,et al. Integrated Product and Process Development: Methods, Tools, and Technologies , 1998 .
[337] Keith Ridgway,et al. QFD in new production technology evaluation , 2000 .
[338] A. Terry Bahill,et al. A Tutorial on Quality Function Deployment , 1993 .
[339] Lori Coons. Quality Up, Costs Down: A Manager's Guide to Taguchi Methods and Qfd , 1994 .
[340] Abdul Rahman Omar,et al. An intelligent information framework relating customer requirements and product characteristics , 2001 .
[341] M. Larry Shillito,et al. Value: Its Measurement, Design, and Management , 1992 .
[342] William J. Kolarik,et al. Creating quality : concepts, systems, strategies, and tools , 1995 .
[343] R. King,et al. Listening to the voice of the customer: Using the quality function deployment system , 1987 .
[344] Niklas Hallberg,et al. Incorporating user values in the design of information systems and services in the public sector : a methods approach , 1999 .
[345] Mohamed Zairi,et al. Quality function deployment , 1995 .
[346] Ben Wang,et al. Integrated Product, Process and Enterprise Design , 1997 .
[347] Richard T. Vidgen,et al. An Evaluation of Cyber-Bookshops: The WebQual Method , 2001, Int. J. Electron. Commer..
[348] L. Halbleib,et al. Application of quality function deployment to the design of a lithium battery , 1992 .
[349] William P Charteris,et al. Quality function deployment: a quality engineering technology for the food industry , 1993 .
[350] Aleda V. Roth,et al. Beyond the House of Quality: Dynamic QFD , 1994 .
[351] Ronald G. Askin,et al. Maximizing customer satisfaction by optimal specification of engineering characteristics , 2000 .
[352] Andrzej Kraslawski,et al. Concurrent engineering : robust design in fuzzy environment , 1993 .
[353] Sharad Prasad. Total quality: Out of reach or within reach? , 1997 .
[354] Jim Brady. Systems engineering and cost as an independent variable , 2001 .
[355] V. M. Rao Tummala,et al. The PCB industry in Hong Kong and China: A 14‐step implementation strategy for ISO 9002 certification , 1996 .
[356] Yoji Akao,et al. QFD: Past, Present, and Future , 1997 .
[357] G Bolandrina,et al. Coming to America. , 1998, Nursing spectrum.
[358] Biren Prasad. A structured methodology to implement judiciously the right JIT tactics , 1995 .
[359] R. T. Symons. Linking customer needs to operational process , 1991 .
[360] Jeffrey Heilbrunn. Marketing encyclopedia : issues and trends shaping the future , 1995 .
[361] Chelsea C. White,et al. Key factors in the successful application of quality function deployment (QFD) , 2001, IEEE Trans. Engineering Management.
[362] Chimay J. Anumba,et al. CONCURRENT ENGINEERING : Research and Applications Client Requirements Processing for Concurrent Life-Cycle Design and Construction , 2006 .
[363] Colin O. Benjamin,et al. Innovative Applications of Groupware for Solving Engineering Design Problems , 1997 .
[364] Rick Norman,et al. Customer Integration: The Quality Function Deployment (QFD) Leader's Guide for Decision Making , 1995 .
[365] Miryam Barad,et al. Linking improvement models to manufacturing strategies - a methodology for SMEs and other enterprises , 2001 .
[366] Michael Lewis,et al. Evolving forms of quality management in local government: lessons from the Best Value pilot programme , 2001 .
[367] Lynn W. Ellis,et al. SATISFY CUSTOMERS WHILE SPEEDING R&D AND STAYING PROFITABLE , 1998 .
[368] Y. Zhang,et al. Green QFD-II: A life cycle approach for environmentally conscious manufacturing by integrating LCA and LCC into QFD matrices , 1999 .
[369] Donna Samuel,et al. Designing a supply chain change process: a food distribution case , 1999 .
[370] Fiorenzo Franceschini,et al. Quality function deployment: How to improve its use , 1998 .
[371] Susan Carlson Skalak. House of Quality , 2002 .
[372] Shawn Bird. Object-oriented expert system architectures for manufacturing quality management , 1992 .
[373] Philip A. Himmelfarb. Survival of the Fittest: New Product Development During the '90's , 1992 .
[374] Beverly Beckert. Technology for the experts , 1993 .
[375] Chuen-Lung Chen,et al. Development of a strategic research plan for an academic department through the use of quality function deployment , 1993 .
[376] Fiorenzo Franceschini,et al. QFD: The problem of comparing technical/engineering design requirements , 1995 .
[377] Thong Ngee Goh,et al. A comparative study of the prioritization matrix method and the analytic hierarchy process technique in quality function deployment , 1998 .
[378] Xiping Zhang,et al. Neural networks in quality function deployment , 1996 .
[379] A. Ansari,et al. Quality Function Deployment: The Role of Suppliers , 1994 .
[380] A. C. Bech,et al. Application of House of Quality in translation of consumer needs into sensory attributes measurable by descriptive sensory analysis , 1997 .
[381] Deborah L Thurston,et al. Transforming the House of Quality to a multiobjective optimization formulation , 1998 .
[382] Abdullah Mat Zaid. Measuring and monitoring service quality at Malaysia Airlines , 1995 .
[383] K. Tan,et al. Benchmarking in QFD for quality improvement , 2000 .
[384] Derya A. Jacobs,et al. Quality function deployment: implementation considerations for the engineering manager , 1994, Proceedings of 1994 IEEE International Engineering Management Conference - IEMC '94.
[385] Jason Lowther. Practitioner's Guide to Quality and Process Improvement , 1993 .
[386] Ian Wright,et al. New Product Engineering: The Quality Paradox , 1995 .
[387] Mohamed A. Youssef. Design for manufacturability and time‐to‐market , 1995 .
[388] Diane M. Scheurell. Beyond the QFD House of Quality: Using the Downstream Matrices , 1994 .
[389] X X S H E N,et al. The implementation of quality function deployment based on linguistic data , 2001 .
[390] Manbir S. Sodhi,et al. A conceptual QFD planning model , 2001 .
[391] George Q. Huang,et al. Web-based Collaborative Conceptual Design , 1999 .
[392] J. Milne,et al. An integrative approach , 1995 .
[393] Vincent W.S. Yeung,et al. Injection moulding, ‘C-MOLD’ CAE package, process parameter design and quality function deployment: A case study of intelligent materials processing , 1997 .
[394] Eindhoven Universi,et al. What and how about quality function deployment (QFD) , 1996 .
[395] Arvind Rangaswamy,et al. Software Tools for New Product Development , 1997 .
[396] F. Mrad,et al. The characterization of a clean room assembly process , 1995, IAS '95. Conference Record of the 1995 IEEE Industry Applications Conference Thirtieth IAS Annual Meeting.
[397] Herbert Moskowitz,et al. On assessing the H value in fuzzy linear regression , 1993 .
[398] Gopal K. Kanji,et al. An innovative approach to make ISO 9000 standards more effective , 1998 .
[399] Yoram Reich,et al. Improving the Rationale Capture Capability of QFD , 2000, Engineering with Computers.
[400] R. B. Frost. Why Does Industry Ignore Design Science , 1999 .
[401] Zuomin Dong. Artificial intelligence in optimal design and manufacturing , 1994 .
[402] Thomas J. Crowe,et al. Using quality function deployment in manufacturing strategic planning , 1996 .
[403] Uday S. Karmarkar,et al. Quality, Class, and Competition , 1997 .
[404] Ashraf Labib,et al. A Fuzzy Quality Function Deployment (FQFD) model for deriving optimum targets , 2001 .
[405] Ming Zhou. Fuzzy logic and optimization models for implementing QFD , 1998 .
[406] RonaldP. Anjard. Bibliography of current publications concerned with statistical techniques (including SPC) in general, specific statistical techniques, applicable software; also:cost of quality, deming, related history, Japanese approaches, procurement, QFD, training, TQM and selected general quality articles , 1993 .
[407] H. Brian Hwarng,et al. Translating customers’ voices into operations requirements ‐ A QFD application in higher education , 2001 .
[408] Hefin Rowlands,et al. Quality function deployment: the unused tool , 2000 .
[409] G A Dalen. Assuring eating quality of meat. , 1996, Meat science.
[410] Stephen Raper. Toward the Development of an Integrated Packaging Design Methodology: Quality Function Deployment—An Introduction and Example , 1999 .
[411] Xiande Zhao,et al. An application of quality function deployment to improve the quality of teaching , 1998 .
[412] Hamid R. Parsaei,et al. Evaluating ROBOTIC safety using quality function deployment , 2000, Int. J. Manuf. Technol. Manag..
[413] Vincent K. Omachonu,et al. Principles of Total Quality , 1999 .
[414] K. Zinser,et al. Concurrent engineering , 1993, IEEE Spectrum.
[415] S. R. Devadasan,et al. Integration of BPR and TQM: Past, present and future trends , 2001 .
[416] Adrienne Curry,et al. Continuous improvement in public services ‐ a way forward , 1998 .
[417] Mohamed A. Youssef. Design for Manufacturability and Time‐to‐Market, Part 1: Theoretical Foundations , 1994 .
[418] Bart Van Looy,et al. Dealing with productivity and quality indicators in a service environment: some field experiences , 1997 .
[419] Yoram Reich,et al. Computational Quality Function Deployment is Knowledge Intensive Engineering , 1995 .
[420] Rune M. Moen. New quality cost model used as a top management tool , 1998 .
[421] Jack B. ReVelle,et al. From concept to customer : the practical guide to integrated product and process development, and business process reengineering , 1995 .
[422] Shing I. Chang,et al. An integrated group decision-making approach to quality function deployment , 1999 .
[423] M. Larry Shillito,et al. Advanced QFD: Linking Technology to Market and Company Needs , 1994 .
[424] A. K. Kochha,et al. A Quality Function Deployment Approach to Performance Measurement and Benchmarking in Manufacturing Control Systems , 1998 .
[425] A. Lowe,et al. UK user's guide to quality function deployment , 2000 .
[426] Martin Geiger,et al. Design for manufacturing with generative production processes and a neutral test environment , 1995 .
[427] Thomas J. Housel,et al. Reengineering Business Processes: A Complexity Theory Approach To Value Added , 1995 .
[428] Frances M. Hill,et al. Quality Management in Education , 1993 .
[429] William L. Cleghorn,et al. Application of quality function deployment in rehabilitation engineering , 1994 .
[430] Yahya Mohammad Khawaja. A quality function deployment framework for effective transfer of AM/FM/GIS information technologies to small communities , 1995 .
[431] T Timpka,et al. A prototype computer network service for occupational therapists. , 1999, Computer methods and programs in biomedicine.
[432] Harold F. Schaal,et al. Implementing QFD at the Ford Motor Company , 1990 .
[433] Ali Bahrami,et al. Routine design with information content and fuzzy quality function deployment , 1994, J. Intell. Manuf..
[434] Smith Ma. It's what's up-front that counts! , 1989 .
[435] F. Caeldries,et al. Architectural redesign, interpersonal communication, and learning in R&D , 1996 .
[436] M A Smith. It's what's up-front that counts! , 1989, The Admitting management journal.
[437] Stephen Neidle,et al. Hitting the target , 1999, Nature.
[438] Herbert Moskowitz,et al. QFD optimizer: a novice friendly quality function deployment decision support system for optimizing product designs , 1997 .
[439] Bernd Stauss,et al. Service Problem Deployment: Transformation of Problem Information into Problem Prevention Activities , 1993 .
[440] George A. Hazelrigg,et al. A Framework for Decision-Based Engineering Design , 1998 .
[441] Otto Rentz,et al. Using quality function deployment for technique selection for optimum environmental performance improvement , 2001 .
[442] Larry A. Stauffer,et al. A Taxonomy for Design Requirements from Corporate Customers , 1999 .
[443] Leigh Ann Klaus. Quality Web watch , 1997 .
[444] Mark R. Dunn. Introduction to Modern Statistical Quality Control and Management , 1995 .
[445] Jürgen Bode,et al. Cost engineering with quality function deployment , 1998 .
[446] Normand L. Frigon,et al. Management 2000: The Practical Guide to World Class Competition , 1993 .
[447] R. E. Young,et al. Quality function deployment: an overview , 1994 .
[448] Tapani Savolainen,et al. Exploration methods in business process re-engineering , 1997 .
[449] Matthijs Dekker,et al. Quality function deployment in the food industry: a review , 2000 .
[450] Kwai-Sang Chin,et al. A quality function deployment approach for improving technical library and information services: a case study , 2001 .
[451] Wen-Chih Chiou,et al. A technology oriented productivity measurement model , 1999 .
[452] A Rao,et al. Total Quality Management–A Cross Functional Perspective , 1996 .
[453] Abdul Rahman Omar,et al. Design for customer satisfaction: an information modelling approach , 1999 .
[454] Fiorenzo Franceschini,et al. Rating scales and prioritization in QFD , 1999 .