Mass Customization Information Systems in Business

Mass customization is a business strategy that aims at satisfying an individual customer's needs with near mass production efficiency. "Mass Customization Information Systems in Business" provides original and innovative research on IT systems for mass customization. It is a wide-ranging reference collection of chapters describing the solutions, tools, and concepts needed for successful realization of these systems. Mass customized markets, product modeling, and supply chain management are explored in precise detail. This Premier Reference Source provides a comprehensive investigation of the business processes required for manufacturing individualized products.

[1]  重信 池戸,et al.  ISO (International Organization for Standardization ; 国際標準化機構) , 1997 .

[2]  Pierre Marquis,et al.  Consistency restoration and explanations in dynamic CSPs Application to configuration , 2002, Artif. Intell..

[3]  Manoochehr Ghiassi,et al.  Defining the Internet-based supply chain system for mass customized markets , 2003, Comput. Ind. Eng..

[4]  Serge Mankovskii,et al.  Service Oriented Architecture , 2009, Encyclopedia of Database Systems.

[5]  Liliana Ardissono,et al.  A Framework for the Development of Personalized, Distributed Web-Based Configuration Systems , 2003, AI Mag..

[6]  Markus Stolze,et al.  Combining Configuration and Evaluation Mechanisms to Support the Selection of Modular Insurance Products , 2000, ECIS.

[7]  Loriene Roy,et al.  Content-based book recommending using learning for text categorization , 1999, DL '00.

[8]  Li Shao,et al.  Daylighting performance of optical rods , 2003 .

[9]  B. J. Pine,et al.  Do You Want to Keep Your Customers Forever , 2010 .

[10]  D. Simchi-Levi,et al.  The Bullwhip Effect: Managerial Insights on the Impact of Forecasting and Information on Variability in a Supply Chain , 1999 .

[11]  Alex Dekhtyar,et al.  POET: The Online Preference Elicitation Tool ∗ , 2002, AAAI 2002.

[12]  Reijo Sulonen,et al.  Towards a general ontology of configuration , 1998, Artificial Intelligence for Engineering Design, Analysis and Manufacturing.

[13]  C. Hart.  Future perfect. , 1998, Nursing times.

[14]  Mogens Myrup Andreasen,et al.  DESIGN FOR UTILITY, SUSTAINABILITY AND SOCIETAL VIRTUES: Developing Product Service Systems , 2004 .

[15]  Christian Hicks,et al.  Supply chain management: A strategic issue in engineer to order manufacturing , 2000 .

[16]  John J. Sviokla.  An examination of the impact of expert systems on the firm: the case of XCON , 1990 .

[17]  Fabrizio Salvador,et al.  Product configuration and inter-firm co-ordination: an innovative solution from a small manufacturing enterprise , 2002, Comput. Ind..

[18]  Kaj Asbjørn Jørgensen,et al.  Mass Customization Concepts - Tools - Realization , 2005 .

[19]  Markus Zanker,et al.  Konzepte zur flexiblen Konfiguration von Finanzdienstleistungen , 2004 .

[20]  C. Grönroos.  Service Management and Marketing: A Customer Relationship Management Approach , 2000 .

[21]  Lean Advancement Initiative.  The Lean Enterprise Model (LEM) , 2004 .

[22]  Ming Wang.  Assessment of E‐Service Quality via E‐Satisfaction in E‐Commerce Globalization , 2003, Electron. J. Inf. Syst. Dev. Ctries..

[23]  Kenneth D. Forbus,et al.  Building Problem Solvers , 1993 .

[24]  Saara A. Brax,et al.  Customer Oriented Industrial Services , 2004 .

[25]  Jörg Becker,et al.  Branchen-Referenzmodelle, dargestellt am Beispiel des Handels-Referenzmodells , 1999 .

[26]  T. Sakao,et al.  A METHOD AND A COMPUTERIZED TOOL FOR SERVICE DESIGN , 2004 .

[27]  Eric K. Clemons,et al.  Sustaining IT Advantage: The Role of Structural Differences , 1991, MIS Q..

[28]  Enrico Motta,et al.  Reusable components for knowledge modelling , 1998 .

[29]  R. Eymard,et al.  BUILDING A SCIENCE OF COMPLEXITY , 1988 .

[30]  John Mylopoulos,et al.  From E-R to "A-R" - Modelling Strategic Actor Relationships for Business Process Reengineering , 1994, ER.

[31]  François Laburthe,et al.  Challenging explanations for global constraints , 2003 .

[32]  Hau L. Lee,et al.  Xilinx Improves Its Semiconductor Supply Chain Using Product and Process Postponement , 2000, Interfaces.

[33]  Ruth Sara Aguilar-Savén,et al.  Manufacturing Strategy Linked to Product Life Cycle , 2004 .

[34]  Denis Borenstein,et al.  A framework to support customer-company interaction in mass customization environments , 2004, Comput. Ind..

[35]  S. Beatty,et al.  Alternative Measurement Approaches to Consumer Values: The List of Values (LOV) and Values and Life Style (VALS) , 1986 .

[36]  J. Houghton,et al.  Climate change 2001 : the scientific basis , 2001 .

[37]  Louis W. Glorfeld.  A Methodology for simplification and interpretation of backpropagation-based neural network models , 1996 .

[38]  Bart L. MacCarthy,et al.  In the business of mass customisation , 2003 .

[39]  Narendra Jussien.  E-constraints: Explanation-based constraint programming , 2001 .

[40]  Lawrence D. Miles,et al.  Techniques Of Value Analysis And Engineering , 1961 .

[41]  C. Forza,et al.  Managing for variety in the order acquisition and fulfilment process: The contribution of product configuration systems , 2002 .

[42]  F. Heylighen.  The Growth of Structural and Functional Complexity during Evolution , 1999 .

[43]  Hideaki Takeda,et al.  UNIVERSAL ABDUCTION STUDIO - PROPOSAL OF A DESIGN SUPPORT ENVIRONMENT FOR CREATIVE THINKING IN DESIGN , 2003 .

[44]  Donald M. Anderson,et al.  Agile product development for mass customization , 1997 .

[45]  Kaj Asbjørn Jørgensen,et al.  Product Modelling for Mass Customisation in Global ETO Companies , 2005 .

[46]  Eric R. Ziegel,et al.  Design and Management of Service Processes , 1997 .

[47]  Kurt Sundermeyer.  Collaborative Supply Net Management , 2001, KI/ÖGAI.

[48]  Gerhard Friedrich,et al.  Configuration Knowledge Representation Using UML/OCL , 2002, UML.

[49]  Gerald V. Post,et al.  Management Information Systems: Solving Business Problems with Information Technology , 1996 .

[50]  Josep Lluís de la Rosa i Esteva,et al.  A Taxonomy of Recommender Agents on the Internet , 2003, Artificial Intelligence Review.

[51]  M. Aldanondo,et al.  Configuration in manufacturing industry requirements, problems and definitions , 1999, IEEE SMC'99 Conference Proceedings. 1999 IEEE International Conference on Systems, Man, and Cybernetics (Cat. No.99CH37028).

[52]  J. R. Beaumont.  Diagnosing the System for Organizations , 1985 .

[53]  Nam P. Suh,et al.  Keynote Papers: Basic Concepts in Design for Producibility , 1988 .

[54]  Frank Thomas Piller,et al.  A new marketing approach to mass customisation , 2004, Int. J. Comput. Integr. Manuf..

[55]  Wynne Hsu,et al.  Integrating Classification and Association Rule Mining , 1998, KDD.

[56]  B. Kahn,et al.  Variety for sale: Mass customization or mass confusion? , 1998 .

[57]  B. Williams,et al.  Operations management. , 2001, Optometry.

[58]  Ian Horrocks,et al.  OIL: An Ontology Infrastructure for the Semantic Web , 2001, IEEE Intell. Syst..

[59]  Michael J. Pazzani,et al.  A Framework for Collaborative, Content-Based and Demographic Filtering , 1999, Artificial Intelligence Review.

[60]  H. Ulrich.  Die Unternehmung als produktives soziales System , 1968 .

[61]  Anna Maria Di Sciullo,et al.  Natural Language Understanding , 2009, SoMeT.

[62]  Markus Stumptner,et al.  Configuring Large Systems Using Generative Constraint Satisfaction , 1998, IEEE Intell. Syst..

[63]  V. Donk.  Make to stock or make to order: the decoupling point in the food processing industries , 2001 .

[64]  C. Sierra,et al.  Automated Negotiation , 2002 .

[65]  G. J. Muller,et al.  CAFCR: A Multi-view Method for Embedded Systems Architecting. Balancing Genericity and Specificity , 2004 .

[66]  M. Kakati,et al.  Mass customization – needs to go beyond technology , 2002 .

[67]  John L. Dettbarn,et al.  Cost Analysis of Inadequate Interoperability in the U.S. Capital Facilities Industry. , 2004 .

[68]  Kristian J. Hammond,et al.  Mining navigation history for recommendation , 2000, IUI '00.

[69]  Kazuo Tanaka,et al.  An introduction to fuzzy logic for practical applications , 1996 .

[70]  Stuart Pugh,et al.  Total Design: Integrated Methods for Successful Product Engineering , 1991 .

[71]  Petra Perner,et al.  Data Mining - Concepts and Techniques , 2002, Künstliche Intell..

[72]  J. Dalrymple,et al.  Product customisation and manufacturing strategy , 2000 .

[73]  Veronica Winkler,et al.  A User-Aware Financial Advisory System , 2004 .

[74]  Giovani J.C. da Silveira,et al.  Mass customization: Literature review and research directions , 2001 .

[75]  Hmh Herman Hegge,et al.  Generic bill-of-material: a new product model , 1991 .

[76]  李幼升,et al.  Ph , 1989 .

[77]  Cynthia L. Istook,et al.  Enabling mass customization: computer‐driven alteration methods , 2002 .

[78]  Daniel Mailharro,et al.  A classification and constraint-based framework for configuration , 1998, Artificial Intelligence for Engineering Design, Analysis and Manufacturing.

[79]  Edward B. Roberts,et al.  Innovation : driving product, process, and market change , 2002 .

[80]  Kathrin M. Möslein,et al.  From mass customization to collaborative customer co-design , 2004, ECIS.

[81]  Markus Stumptner,et al.  Consistency-based diagnosis of configuration knowledge bases , 1999, Artif. Intell..

[82]  Gerhard Friedrich,et al.  Product Configuration Systems: State of the Art, Conceptualization and Extensions , 2004 .

[83]  Eugene C. Freuder,et al.  Deriving Explanations and Implications for Constraint Satisfaction Problems , 2001, CP.

[84]  S. Wadhwa,et al.  Customer Satisfaction and Health Care Delivery Systems: Commentary with Australian Bias , 2001 .

[85]  Alexander Felfernig,et al.  Testing Knowledge-Based Recommender Applications , 2005 .

[86]  Tetsuo Tomiyama,et al.  Service engineering to intensify service contents in product life cycles , 2001, Proceedings Second International Symposium on Environmentally Conscious Design and Inverse Manufacturing.

[87]  John M. Rushby,et al.  Model-Based Reconfiguration: Toward an Integration with Diagnosis , 1991, AAAI.

[88]  Reijo Sulonen,et al.  A Framework for Long Term Information Management of Product Configurations , 1999 .

[89]  Brian Falkenhainer,et al.  Dynamic Constraint Satisfaction Problems , 1990, AAAI.

[90]  George Q. Huang,et al.  WeBid: A web-based framework to support early supplier involvement in new product development , 2000 .

[91]  Lars Hvam,et al.  Reengineering of the quotation process: application of knowledge based systems , 2004, Bus. Process. Manag. J..

[92]  Byung Gon Kim,et al.  Fuzzy cognitive map-based approach to evaluate EDI performance: a test of causal model , 2004, Expert Syst. Appl..

[93]  Stanley M. Davis,et al.  From “future perfect”: Mass customizing , 1989 .

[94]  Curtis P. McLaughlin,et al.  Why variation reduction is not everything: a new paradigm for service operations , 1996 .

[95]  Gerhard Friedrich,et al.  Mass Customization - Challenges and Solutions , 2006 .

[96]  Markus Stumptner,et al.  Reconfiguration using model-based diagnosis , 1999 .

[97]  Y. Shimomura,et al.  A method to support environmentally conscious service design using Quality Function Deployment (QFD) , 2003, 2003 EcoDesign 3rd International Symposium on Environmentally Conscious Design and Inverse Manufacturing.

[98]  Hsi-Mei Hsu,et al.  Dynamic programming for delayed product differentiation , 2004, Eur. J. Oper. Res..

[99]  Carsten Thomas,et al.  Ein objektorientiertes Konzept zur Modellierung und Simulation komplexer Systeme , 1996 .

[100]  Carsten Svensson,et al.  Limits and opportunities in mass customization for "build to order" SMEs , 2002, Comput. Ind..

[101]  Alexander Felfernig,et al.  Koba4MS: selling complex products and services using knowledge-based recommender technologies , 2005, Seventh IEEE International Conference on E-Commerce Technology (CEC'05).

[102]  Pattie Maes,et al.  Social information filtering: algorithms for automating “word of mouth” , 1995, CHI '95.

[103]  Frank T. Piller,et al.  Does mass customization pay? An economic approach to evaluate customer integration , 2004 .

[104]  Bei Yu,et al.  A Configuration Tool to Increase Product Competitiveness , 1998, IEEE Intell. Syst..

[105]  Alexander Felfernig,et al.  Knowledge-based Interactive Selling of Financial Services with FSAdvisor , 2005, AAAI.

[106]  J. A. EASTERBROOK,et al.  Cybernetics and Management , 1960, Nature.

[107]  Gerhard Fleischanderl.  Suggestions from the Software Engineering Practice for Applying Consistency-Based Diagnosis to Configuration Knowledge Bases , 2002 .

[108]  Kosuke Ishii,et al.  Design for variety: developing standardized and modularized product platform architectures , 2002 .

[109]  Cosimo Spera,et al.  An Agent-Based Information Technology Architecture for Mass Customized Markets , 2007 .

[110]  Reijo Sulonen,et al.  Product Configurations - An Application for Prototype Object Approach , 1994, ECOOP.

[111]  Tamio Arai,et al.  Service CAD System - Evaluation and Quantification - , 2005 .

[112]  J. Wind,et al.  Customerization: The next revolution in mass customization , 2001 .

[113]  Bill Fulkerson.  A response to dynamic change in the market place , 1997, Decis. Support Syst..

[114]  Y. Shimomura,et al.  MVC (Model for Balancing Values and Costs): A Fundamental Model to Design Environmentally Conscious Services , 2005, 2005 4th International Symposium on Environmentally Conscious Design and Inverse Manufacturing.

[115]  A. Bardakci,et al.  Mass‐customisation in marketing: the consumer perspective , 2003 .

[116]  Kaj Asbjørn Jørgensen,et al.  INFORMATION MODELS REPRESENTING PRODUCT FAMILIES , 2003 .

[117]  Barry Smyth,et al.  Comparison-Based Recommendation , 2002, ECCBR.

[118]  Jon R. Wright,et al.  An Industrial-Strength Description-Logics-Based Configurator Platform , 1998, IEEE Intell. Syst..

[119]  Sean M. McNee,et al.  On the recommending of citations for research papers , 2002, CSCW '02.

[120]  J. Hagel,et al.  Net Worth: Shaping Markets When Customers Make the Rules , 1999 .

[121]  Joakim Wikner,et al.  Integrating production and engineering perspectives on the customer order decoupling point , 2005 .

[122]  Carmen M. Pancerella,et al.  Adding Intelligent Agents to Existing EI Frameworks , 1999, IEEE Internet Comput..

[123]  Jürgen Wolff von Gudenberg,et al.  UML- Unified Modeling Language , 1998, Informatik-Spektrum.

[124]  S. Kotha.  Mass Customization: The New Frontier in Business Competition , 1992 .

[125]  Sanjay Mittal,et al.  Towards a Generic Model of Configuraton Tasks , 1989, IJCAI.

[126]  Genaro Correa,et al.  Copper based thin films to improve glazing for energy-savings in buildings , 2004 .

[127]  Bart Kosko,et al.  Fuzzy Cognitive Maps , 1986, Int. J. Man Mach. Stud..

[128]  Viktor Mikhaĭlovich Glushkov,et al.  An Introduction to Cybernetics , 1957, The Mathematical Gazette.

[129]  Ricardo Jardim-Goncalves,et al.  Analysis on the development of e-platforms in the AEC sector , 2005, Int. J. Internet Enterp. Manag..

[130]  Hau L. Lee,et al.  Mass Customization at Hewlett-Packard : The Power of Postponement , 1999 .

[131]  F.-L. Krause,et al.  Product Modelling , 2007 .

[132]  Claus Rautenstrauch,et al.  Moving into Mass Customization: Information Systems And Management Principles , 2002 .

[133]  Raymond Reiter,et al.  A Theory of Diagnosis from First Principles , 1986, Artif. Intell..

[134]  J. Bessant,et al.  The manufacturing strategy‐capabilities links in mass customisation and agile manufacturing – an exploratory study , 2003 .

[135]  Tomi Männistö,et al.  Framework and Conceptual Model for Reconfiguration , 1999 .

[136]  Moses Ma.  Agents in E-commerce , 1999, CACM.

[137]  A. Tukker.  Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet , 2004 .

[138]  Xuehong Du,et al.  Architecture of product family for mass customization , 2000, Proceedings of the 2000 IEEE International Conference on Management of Innovation and Technology. ICMIT 2000. 'Management in the 21st Century' (Cat. No.00EX457).

[139]  Thomas Glasdam Jensen.  Functional Modelling in a Design Support System , 1999 .

[140]  David Edmond,et al.  The Use of Patterns in Service Composition , 2002, WES.

[141]  Shaohan Cai,et al.  The key determinants of Internet banking service quality: a content analysis , 2001 .

[142]  Paul Clements.  Standards support for the virtual enterprise , 1997 .

[143]  Peter Kawalek,et al.  A methodology for business process redesign: experiences and issues , 1994, J. Strateg. Inf. Syst..

[144]  Albert Haag,et al.  Sales Configuration in Business Processes , 1998, IEEE Intell. Syst..

[145]  Tsung-Hsien Yang,et al.  Personalizing information appliances: a multi-agent framework for TV programme recommendations , 2003, Expert Syst. Appl..

[146]  Boi Faltings,et al.  User-Involved Preference Elicitation , 2003 .

[147]  Paul H. Zipkin,et al.  The Limits of Mass Customization , 2001 .

[148]  Vladimir Hubka,et al.  Theory of Technical Systems , 1988 .

[149]  Barry Berman,et al.  Should your firm adopt a mass customization strategy , 2002 .

[150]  Walfried M. Lassar,et al.  Service quality perspectives and satisfaction in private banking , 2000 .

[151]  Richard P. Vlosky,et al.  Partnerships versus typical relationships between wood products distributors and their manufacturer suppliers , 1998 .

[152]  Danny Berry,et al.  Leagility: Integrating the lean and agile manufacturing paradigms in the total supply chain , 1999 .

[153]  Laetitia Radder,et al.  The readiness of selected South African organisations to mass customise , 2000 .

[154]  Benedict G. C. Dellaert,et al.  Marketing Mass-Customized Products: Striking a Balance between Utility and Complexity , 2005 .

[155]  Margaret Craig-Lees,et al.  Technology‐enabled service delivery: An investigation of reasons affecting customer adoption and rejection , 2002 .

[156]  N. F. M. Roozenburg,et al.  Product design: Fundamentals and methods , 1996 .

[157]  Tamio Arai,et al.  SERVICE EXPLORER - A TOOL FOR SERVICE DESIGN - , 2007 .

[158]  M. T. Ionita,et al.  Scenario-based system architecting : a systematic approach to developing future-proof system architectures , 2005 .

[159]  William W. Cohen,et al.  Recommendation as Classification: Using Social and Content-Based Information in Recommendation , 1998, AAAI/IAAI.

[160]  Yossi Sheffi,et al.  The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage , 2005 .

[161]  Mitchell M. Tseng,et al.  Product family modeling for mass customization , 1998 .

[162]  Daniel Sabin,et al.  Product Configuration Frameworks - A Survey , 1998, IEEE Intell. Syst..

[163]  Rebecca Duray.  Mass customization origins: mass or custom manufacturing? , 2002 .

[164]  Mitchell M. Tseng,et al.  Case-based evolutionary design for mass customization , 1997 .

[165]  Adolfo Steiger-Garção,et al.  Ontology-Based Framework for Enhanced Interoperability in Networked Industrial Environments , 2004 .

[166]  Fabrizio Salvador,et al.  Configuring products to address the customization-responsiveness squeeze: A survey of management issues and opportunities , 2004 .

[167]  Peter Loos,et al.  Referenzmodelle für den Handel , 2004, HMD Prax. Wirtsch..

[168]  Gavriel Salvendy,et al.  Handbook of industrial engineering , 2001 .

[169]  A. Gunasekaran,et al.  Software Agents: Enabling Dynamic Supply Chain Management for a Build to Order Product Line , 2002, International Conference on Internet Computing.

[170]  James C. Bezdek,et al.  Pool2: a generic system for cognitive map development and decision analysis , 1989, IEEE Trans. Syst. Man Cybern..

[171]  Michel Aldanondo,et al.  Expert configurator for concurrent engineering: Came´le´on software and model , 2000, J. Intell. Manuf..

[172]  I. Chen,et al.  Understanding supply chain management: critical research and a theoretical framework , 2004 .

[173]  Wei-Tek Tsai,et al.  Evaluation of expert system testing methods , 1994, CACM.

[174]  Ulrich Junker.  Preference Programming for Configuration , 2001 .

[175]  M. Lindahl.  The Meaning of Functional Sales , 2001 .

[176]  M. Ghiassi,et al.  AN E-COMMERCE PRODUCTION MODEL FOR MASS CUSTOMIZED MARKET , 2001 .

[177]  Richard Coyne,et al.  Logic models of design , 1988 .

[178]  Bradley N. Miller,et al.  GroupLens: applying collaborative filtering to Usenet news , 1997, CACM.

[179]  Harald Geimer.  Komplexitätsmanagement globaler Supply Chains , 2005, HMD Prax. Wirtsch..

[180]  Yoram Wind,et al.  The challenge of “customerization” in financial services , 2001, CACM.

[181]  Graham Thompson,et al.  The design of functional (total care) products , 2004 .

[182]  Andreas Günter,et al.  Knowledge-Based Configuration: Survey and Future Directions , 1999, XPS.

[183]  Feng-Hsu Wang,et al.  Effective personalized recommendation based on time-framed navigation clustering and association mining , 2004, Expert Syst. Appl..

[184]  L. R. Rasmussen,et al.  In information retrieval: data structures and algorithms , 1992 .

[185]  John Riedl,et al.  Item-based collaborative filtering recommendation algorithms , 2001, WWW '01.

[186]  Mitchell M. Tseng,et al.  Design for mass customization , 1996 .

[187]  Marilyn M. Parker,et al.  Strategic transformation and information technology: paradigms for performing while transforming , 1995 .

[188]  Mica Comstock,et al.  A Method of Value Customization , 2006 .

[189]  Monique Calisti,et al.  An adaptive solution to dynamic transport optimization , 2005, AAMAS '05.

[190]  J. Forrester.  Industrial Dynamics , 1997 .

[191]  Karl T. Ulrich,et al.  Product Design and Development , 1995 .

[192]  C. Grönroos.  From Scientific Management to Service Management , 1994 .

[193]  Mitchell M. Tseng,et al.  The Customer Centric Enterprise , 2003 .

[194]  Jack Malehorn.  "Supply Chain Collaboration: How to Implement CPFR and Other Best Collaborative Practices." , 2005 .

[195]  Markus Stumptner,et al.  Configuration knowledge representations for Semantic Web applications , 2003, Artificial Intelligence for Engineering Design, Analysis and Manufacturing.

[196]  Robin D. Burke,et al.  Hybrid Recommender Systems: Survey and Experiments , 2002, User Modeling and User-Adapted Interaction.

[197]  Lakshmi S. Iyer,et al.  Agents in e-supply chains , 2005, CACM.

[198]  Robert E. Young,et al.  Configuring computer systems through constraint-based modeling and interactive constraint satisfaction , 1995 .

[199]  Kenn Steger-Jensen,et al.  Issues of mass customisation and supporting IT-solutions , 2004, Comput. Ind..

[200]  James Goodwill.  Mastering JSP Custom Tags and Tag Libraries , 2002 .

[201]  Stafford Beer,et al.  Brain of the Firm: The Managerial Cybernetics of Organization , 1972 .

[202]  Dieter K. Hammer,et al.  Scenario-based decision making for architectural variability in product families , 2005, Softw. Process. Improv. Pract..

[203]  Pattie Maes,et al.  Agents that buy and sell , 1999, CACM.

[204]  Stafford Beer,et al.  Decision and Control: The Meaning of Operational Research and Management Cybernetics , 1966 .

[205]  George Q. Huang,et al.  Optimal supply chain configuration for platform products: impacts of commonality, demand variability and quantity discount , 2005 .

[206]  Tetsuo Tomiyama,et al.  Service Modeling for Service Engineering , 2002, DIISM.

[207]  Erik Thomsen,et al.  OLAP Solutions - Building Multidimensional Information Systems , 1997 .

[208]  Su Myeon Kim,et al.  Development of a recommender system based on navigational and behavioral patterns of customers in e-commerce sites , 2005, Expert Syst. Appl..

[209]  Barry Smyth,et al.  Deep Dialogue vs Casual Conversation in Recommender Systems , 2002 .

[210]  Munindar P. Singh,et al.  Agents for process coherence in virtual enterprises , 1999, CACM.

[211]  T. Soininen,et al.  State-of-the-practice in product configuration — a survey of 10 cases in the Finnish industry , 1995 .

[212]  H. Van Dyke Parunak,et al.  Agents and the Internet: Infrastructure for Mass Customization , 1999, IEEE Internet Comput..

[213]  Desmond D'Souza,et al.  Objects, Components, and Frameworks with UML: The Catalysis Approach , 1998 .

[214]  N. Christensen,et al.  OECD ENVIRONMENTAL OUTLOOK , 2001 .

[215]  Kenneth L. Artis.  Design for a Brain , 1961 .

[216]  Deborah L. McGuinness,et al.  Conceptual modelling for configuration: A description logic-based approach , 1998, Artificial Intelligence for Engineering Design, Analysis and Manufacturing.

[217]  Liliana Ardissono,et al.  Personalization in business-to-customer interaction , 2002, CACM.

[218]  F. Piller.  Customer Interaction and Digitizability — a Structural Approach to Mass Customization , 2002 .

[219]  Dave Alford,et al.  Mass customisation } an automotive perspective , 2000 .

[220]  Jon R. Wright,et al.  A Knowledge-Based Configurator that Supports Sales, Engineering, and Manufacturing at AT&T Network Systems , 1993, AI Mag..

[221]  S. Hoekstra,et al.  Integral Logistic Structures: Developing Customer-Oriented Goods Flow , 1992 .

[222]  Lars Hvam,et al.  A Procedure for Building Product Models , 1999 .

[223]  Fabio Peron,et al.  Daylight and energy performances of a new type of light pipe , 2004 .

[224]  Tamio Arai,et al.  Proposal of Service CAD System - A Tool for Service Engineering - , 2004 .

[225]  Jonathan L. Herlocker,et al.  Evaluating collaborative filtering recommender systems , 2004, TOIS.

[226]  Arbee L. P. Chen,et al.  A music recommendation system based on music data grouping and user interests , 2001, CIKM '01.

[227]  Janis Terpenny,et al.  Toward a multi-agent information management infrastructure for product family planning and mass customisation , 2005 .

[228]  Thijs Broekhuizen,et al.  Success Factors for Mass Customization: A Conceptual Model , 2000 .

[229]  Raymond Boissier,et al.  Architecture Solutions for Integrating CAD, CAM and Machining in Small Companies , 1995 .

[230]  Yoon Ho Cho,et al.  Application of Web usage mining and product taxonomy to collaborative recommendations in e-commerce , 2004, Expert Syst. Appl..

[231]  Sarah A. Sheard.  The Frameworks Quagmire, A Brief Look , 1997 .

[232]  C. Michael Sperberg-McQueen,et al.  World Wide Web Consortium , 2009, Encyclopedia of Database Systems.

[233]  Virginia E. Barker,et al.  Expert systems for configuration at Digital: XCON and beyond , 1989, Commun. ACM.

[234]  N. D. Burns,et al.  Implications of postponement for the supply chain , 2003 .

[235]  Richard Zeckhauser,et al.  Recommender systems for evaluating computer messages , 1997, CACM.

[236]  Ulrich Junker,et al.  QUICKXPLAIN: Preferred Explanations and Relaxations for Over-Constrained Problems , 2004, AAAI.

[237]  Robert Winter,et al.  Mass Customization and Beyond — Evolution of Customer Centricity in Financial Services , 2002 .

[238]  Alan Cooper,et al.  The Inmates are Running the Asylum , 1999, Software-Ergonomie.

[239]  David Jenkins,et al.  Modelling light-pipe performances—a natural daylighting solution , 2003 .

[240]  Leslie Hansen Harps.  SUPER-CHARGING YOUR SUPPLY CHAIN , 2002 .

[241]  Reijo Sulonen,et al.  Configurable products - Lessons learned from the Finnish industry , 1998 .

[242]  Alexander Felfernig,et al.  Debugging user interface descriptions of knowledge-based recommender applications , 2006, IUI '06.

[243]  Alun D. Preece,et al.  Evaluation of verification tools for knowledge-based systems , 1997, Int. J. Hum. Comput. Stud..

[244]  Jean Bézivin,et al.  Using Meta-Model Technologies to Organize Functionalities for Active System Schemes , 2001 .

[245]  Chi Fai Cheung,et al.  A multi-perspective knowledge-based system for customer service management , 2003, Expert Syst. Appl..

[246]  Holger Luczak,et al.  Komplexitätsmanagement — ein Mittel der strategischen Unternehmensgestaltung , 1997 .

[247]  Agostino Poggi,et al.  LEAP: A FIPA Platform for Handheld and Mobile Devices , 2001, ATAL.

[248]  Jimmie Browne,et al.  Production Management Systems: An Integrated Perspective , 1996 .

[249]  Gerhard Friedrich,et al.  Conceptual modeling for configuration of mass-customizable products , 2001, Artif. Intell. Eng..

[250]  S. Kotha.  Mass customization: Implementing the emerging paradigm for competitive advantage , 1995 .

[251]  Joakim Wikner,et al.  Production planning and control tools , 2000 .

[252]  Sheila A. Martin,et al.  Interoperability Cost Analysis of the U.S. Automotive Supply Chain , 1999 .

[253]  Fan Yang,et al.  A scalable P2P recommender system based on distributed collaborative filtering , 2004, Expert Syst. Appl..

[254]  Bogdan Korel,et al.  The chaining approach for software test data generation , 1996, TSEM.

[255]  Ivar Jacobson,et al.  The unified modeling language reference manual , 2010 .

[256]  Yoon Ho Cho,et al.  Mining changes in customer buying behavior for collaborative recommendations , 2005, Expert Syst. Appl..

[257]  Stephen J. Mellor,et al.  Executable UML - A Foundation for Model-Driven Architecture , 2002, Addison Wesley object technology series.

[258]  Larry Hirschhorn,et al.  Sociotechnical systems in an age of mass customization , 2001 .

[259]  B. Joseph Pine,et al.  The Experience Economy , 2020, Journal of Orthopaedic Experience & Innovation.

[260]  Joseph P Elm.  Advanced Engineering Environments for Small Manufacturing Enterprises , 2003 .

[261]  Fredrik Nilsson,et al.  Logistics Management from a Complexity Perspective , 2004 .

[262]  Catalina Vargas,et al.  Modélisation du processus de conception en ingénierie des systèmes mécaniques : mise en oeuvre basée sur la propagation de contraintes : application à la conception d'une culasse automobile , 1995 .

[263]  A. Pretschner.  Classical search strategies for test case generation with Constraint Logic Programming , 2001 .

[264]  Yu Li,et al.  A hybrid collaborative filtering method for multiple-interests and multiple-content recommendation in E-Commerce , 2005, Expert Syst. Appl..

[265]  Mikko Heiskala,et al.  A Tool for Comparing Configurable Products , 2003 .

[266]  Dieter K. Hammer,et al.  A Method for Strategic Scenario-Based Architecting , 2005, Proceedings of the 38th Annual Hawaii International Conference on System Sciences.

[267]  Bill Karakostas,et al.  The use of fuzzy cognitive maps to simulate the information systems strategic planning process , 1999, Inf. Softw. Technol..

[268]  Mats Björkman,et al.  New Engineering Design for Functional Sales Business , 2005 .

[269]  David Finegold,et al.  Adding Value in Banking: Human Resource Innovations for Service Firms , 1996 .

[270]  John P. McDermott,et al.  R1: A Rule-Based Configurer of Computer Systems , 1982, Artif. Intell..

[271]  荒井 栄司,et al.  Mechatronics for safety, security and dependability in a new era , 2007 .

[272]  Kaj Asbjørn Jørgensen,et al.  Product Modeling on Multiple Abstraction Levels , 2006 .

[273]  Gunnar Erixon,et al.  Controlling Design Variants: Modular Product Platforms , 1999 .

[274]  Pat Langley,et al.  A Personalized System for Conversational Recommendations , 2011, J. Artif. Intell. Res..

[275]  Subrata Biswas,et al.  The Future of Competition: Co-Creating Unique Value with Customers , 2004 .

[276]  C. Hart.  Mass customization: conceptual underpinnings, opportunities and limits , 1995 .

[277]  Ismel Brito Rodriguez,et al.  Distributed constraint satisfaction , 2007 .

[278]  J Middleton.  The Ultimate Strategy Library: The 50 Most Influential Strategic Ideas of All Time , 2003 .

[279]  Loren Terveen,et al.  Beyond Recommender Systems: Helping People Help Each Other , 2001 .

[280]  Jan Olhager,et al.  Strategic positioning of the order penetration point , 2003 .

[281]  Arnd Kohrs,et al.  Creating user-adapted Websites by the use of collaborative filtering , 2001, Interact. Comput..

[282]  Kasper Edwards,et al.  Product Configuration Systems - Implications for Product Innovation and Development , 2004 .

[283]  Rod Taber,et al.  Knowledge processing with Fuzzy Cognitive Maps , 1991 .

[284]  Mica Comstock,et al.  Service Engineering for Value Customization , 2005 .

[285]  Timothy W. Simpson,et al.  Product platform design and customization: Status and promise , 2004, Artificial Intelligence for Engineering Design, Analysis and Manufacturing.

[286]  Martin F. Porter,et al.  An algorithm for suffix stripping , 1997, Program.

[287]  Wallace J. Hopp,et al.  Factory physics : foundations of manufacturing management , 1996 .

[288]  Yolanda Gil,et al.  Towards Interactive Composition of Semantic Web Services , 2004 .

[289]  J. Jiao,et al.  Towards high value-added products and services: mass customization and beyond , 2003 .

[290]  Aldo Dagnino,et al.  An intelligent order entry and dynamic bill of materials system for manufacturing customized furniture , 1996 .

[291]  Dietmar Jannach,et al.  Personalized user preference elicitation for e-services , 2005, 2005 IEEE International Conference on e-Technology, e-Commerce and e-Service.

[292]  Hans-Jörg Bullinger,et al.  Towards the Extended User Oriented Shoe Enterprise , 2003 .

[293]  Scott Gallagher,et al.  The Toyota Way , 2005, IEEE Transactions on Engineering Management.

[294]  Edward P. K. Tsang,et al.  Foundations of constraint satisfaction , 1993, Computation in cognitive science.

[295]  Franco Caron,et al.  ‘Engineer to order’ companies: how to integrate manufacturing and innovative processes , 1995 .

[296]  Soundar R. T. Kumara,et al.  Manufacturing in the Digital Age: Exploiting Information Technologies for Product Realization , 1999, Inf. Syst. Frontiers.

[297]  James H. Gilmore,et al.  Markets of one : creating customer-unique value through mass customization , 2000 .

[298]  Michael J. Kay.  Making mass customization happen: Lessons for implementation , 1993 .

[299]  Juliana Hsuan Mikkola,et al.  Managing modularity of product architectures: toward an integrated theory , 2003, IEEE Trans. Engineering Management.

[300]  Andrew E. Fano,et al.  Building Recommender Systems using a Knowledge Base of Product Semantics , 2002 .

[301]  Christian Lott,et al.  Mass Customisation , 2001 .

[302]  Lotfi A. Zadeh,et al.  Outline of a New Approach to the Analysis of Complex Systems and Decision Processes , 1973, IEEE Trans. Syst. Man Cybern..

[303]  C. Hill.  International Business: Competing in the Global Marketplace , 1996 .

[304]  Martin Hardwick,et al.  Efficient database implementation of express information models , 1998 .

[305]  Michael Heinrich,et al.  Using Resource Balancing to Configure Modular Systems , 1998, IEEE Intell. Syst..

[306]  Danny B. Lange,et al.  Programming and Deploying Java¿ Mobile Agents with Aglets¿ , 1998 .

[307]  Alfred Kobsa,et al.  Personalised hypermedia presentation techniques for improving online customer relationships , 2001, The Knowledge Engineering Review.

[308]  R. Westbrook,et al.  Implications of Mass Customisation for Operations Management: An Exploratory Survey , 1999 .

[309]  Gerhard Friedrich.  Elimination of Spurious Explanations , 2004, ECAI.

[310]  Makoto Yokoo.  Distributed Constraint Satisfaction Problem , 2001 .

[311]  Michael X Cohen,et al.  Harnessing Complexity: Organizational Implications of a Scientific Frontier , 2000 .

[312]  M. Christopher.  Logistics and Supply Chain Management: Strategies for Reducing Cost and Improving Service (Second Edition) , 1999 .

[313]  N. Franke,et al.  Configuration Toolkits for Mass Customization , 2002 .

[314]  N. Franke,et al.  Value Creation by Toolkits for User Innovation and Design: The Case of the Watch Market , 2004 .

[315]  Philippe Kruchten,et al.  The 4+1 View Model of Architecture , 1995, IEEE Softw..

[316]  Kasper Edwards,et al.  Product Configuration Systems and Productivity , 2004 .

[317]  Y. Shimomura,et al.  A Novel Design Methodology for Services to Increase Value Combining Service and Product based on Service Engineering , 2005, 2005 4th International Symposium on Environmentally Conscious Design and Inverse Manufacturing.

[318]  Volker Schmitz,et al.  XML-BASED DATA EXCHANGE OF PRODUCT MODEL DATA IN E-PROCUREMENT AND E-SALES: THE CASE OF BMECAT 2.0 , 2004 .