Core Services for Smart Products

The increasing complexity and diversity of technical products plus the massive amount of product-related data overwhelms humans dealing with them at all stages of the life-cycle. We present a novel architecture for building smart products that are able to interact with humans in a natural and proactive way, and assist and guide them in performing their tasks. Further, we show how communication capabilities of smart products are used to account for the limited resources of individual products by leveraging resources provided by the environment or other smart products for storage and natural interaction.