Accessible advertising for visually‐disabled persons: the case of color‐deficient consumers

Successful advertising must attract attention, communicate clearly, and ideally be memorable for optimum impact. The basic processes of encoding and decoding underlie successful communication, but advertisers often neglect to test for accessibility by visually‐disabled persons. The present paper will present a framework for detecting information‐processing problems and illustrate the use of this framework by analyzing the responses of color‐deficient consumers.

[1]  R. E. Milliman,et al.  The Influence of Background Music on the Behavior of Restaurant Patrons , 1986 .

[2]  William T. Ross,et al.  Making Inferences about Missing Information: The Effects of Existing Information , 1992 .

[3]  Ronald Paul Hill,et al.  Marketplace Experiences of Consumers with Visual Impairments: Beyond the Americans with Disabilities Act , 2001 .

[4]  Carol Kaufman-Scarborough,et al.  Seeing Through the Eyes of the Color-Deficient Shopper: Consumer Issues for Public Policy , 2000 .

[5]  Joseph A. Bellizzi,et al.  Environmental color, consumer feelings, and purchase likelihood , 1992 .

[6]  E. Hirschman The Consciousness of Addiction: Toward a General Theory of Compulsive Consumption , 1992 .

[7]  John Lescher Designing Web Sites for the Blind. , 2000 .

[8]  E. Hirschman,et al.  Understanding the Socialized Body: A Poststructuralist Analysis of Consumers' Self-Conceptions, Body Images, and Self-Care Practices , 1995 .

[9]  A. Strauss Basics Of Qualitative Research , 1992 .

[10]  B. Kahn,et al.  There's Something in the Air: Effects of Congruent or Incongruent Ambient Odor on Consumer Decision Making , 1995 .

[11]  Marilynn Larkin Web gears up for people with disabilities , 2000, The Lancet.

[12]  D. Stephens,et al.  The Americans with Disabilities Act: A Mandate for Marketers , 1995 .

[13]  V. Ball The Aesthetics of Color: A Review of Fifty Years of Experimentation , 1965 .

[14]  Carol Kaufman–Scarborough Reasonable access for mobility-disabled persons is more than widening the door , 1999 .

[15]  S. Fournier,et al.  Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies , 1998 .

[16]  J. Bettman,et al.  Effects of Information Presentation Format on Consumer Information Acquisition Strategies , 1977 .

[17]  Anne L. Corn,et al.  Visual Function: A Theoretical Model for Individuals with Low Vision , 1983 .

[18]  Gerald J. Gorn,et al.  The Effects of Music in Advertising on Choice Behavior: A Classical Conditioning Approach: , 1982 .

[19]  W. Mcguire Some Internal Psychological Factors Influencing Consumer Choice , 1976 .

[20]  Pallab Paul,et al.  Assessing the Media Habits and Needs of the Mobility-Disabled Consumer , 1996 .

[21]  R. Shepard,et al.  Representation of Colors in the Blind, Color-Blind, and Normally Sighted , 1992 .