Time, topic and trawl: stories about how we reach our past

Legacy web tools attempt to build on information that uses have when they originally conduct web research. In contrast, we examine the information that they have at the time when they attempt to recreate their past. We interviewed 11 non-expert users twice a week for eight weeks in their own physical and computational environments. We used both Google web histories and the prototype Research Trails system as prompts to probe how the participants viewed their past web experiences and how they reconstructed them. The Research Trails system lets users utilize information about both time and topic to help themselves remember and resume everyday research tasks. Based on these observations, a model of users' perceived past web activities informed the iterative refinement of the Research Trails system. The user may see a past action as belonging to multiple categories at the same time or as in different categories at different times.

[1]  Victor Kaptelinin,et al.  UMEA: translating interaction histories into project contexts , 2003, CHI '03.

[2]  Hiromitsu Hattori,et al.  On a web browsing support system with 3d visualization , 2004, WWW Alt. '04.

[3]  Lance J Rips,et al.  The subjective dates of natural events in very-long-term memory , 1985, Cognitive Psychology.

[4]  Jason I. Hong,et al.  Contextual web history: using visual and contextual cues to improve web browser history , 2009, CHI.

[5]  Marcia J. Bates,et al.  The design of browsing and berrypicking techniques for the online search interface , 1989 .

[6]  Hang Li,et al.  Document Classification Using a Finite Mixture Model , 1997, ACL.

[7]  Mountaz Hascoët A user interface combining navigation aids , 2000, HYPERTEXT '00.

[8]  Phoebe Sengers,et al.  The Three Paradigms of HCI , 2007 .

[9]  Carol Collier Kuhlthau Inside the Search Process: Information Seeking from the User's Perspective. , 1991 .

[10]  Brian Detlor,et al.  Information Seeking on the Web: An Integrated Model of Browsing and Searching , 2000, First Monday.

[11]  Gerhard Weikum,et al.  Matching task profiles and user needs in personalized web search , 2008, CIKM '08.

[12]  Ryen W. White,et al.  Parallel browsing behavior on the web , 2010, HT '10.

[13]  Bonnie MacKay,et al.  Exploring multi-session web tasks , 2008, CHI.

[14]  Charles H. Davis American Society for Information Science , 1984 .

[15]  Chris Staff,et al.  Automatic classification of web pages into bookmark categories , 2007, SIGIR.

[16]  Ying Feng,et al.  Using semantic treemaps to categorize and visualize bookmark files , 2002, IS&T/SPIE Electronic Imaging.

[17]  Jiahui Liu,et al.  Research trails: getting back where you left off , 2010, WWW '10.

[18]  Saul Greenberg,et al.  How people revisit web pages: empirical findings and implications for the design of history systems , 1997, Int. J. Hum. Comput. Stud..

[19]  Manfred Tscheligi,et al.  Paper prototyping - what is it good for?: a comparison of paper- and computer-based low-fidelity prototyping , 2003, CHI Extended Abstracts.

[20]  Mika Käki,et al.  Information search and re-access strategies of experienced web users , 2005, WWW '05.

[21]  Roger Tourangeau,et al.  Cognition and Survey Research , 2000, Technometrics.

[22]  James D. Hollan,et al.  Graphical Multiscale Web Histories: A Study of PadPrints , 2003 .

[23]  Abigail Sellen,et al.  Now let me see where i was: understanding how lifelogs mediate memory , 2010, CHI.

[24]  Michael A. Shepherd,et al.  A Goal-based Classification of Web Information Tasks , 2006, ASIST.

[25]  Abigail Sellen,et al.  Beyond total capture , 2010, Commun. ACM.

[26]  Andy Cockburn,et al.  WebView: A Graphical Aid for Revisiting Web Pages , 1999 .

[27]  Andy Cockburn,et al.  What do web users do? An empirical analysis of web use , 2001, Int. J. Hum. Comput. Stud..

[28]  Feng Qiu,et al.  Automatic identification of user interest for personalized search , 2006, WWW '06.

[29]  Susan T. Dumais,et al.  Once found, what then? A study of "keeping" behaviors in the personal use of Web information , 2005, ASIST.

[30]  Eelco Herder,et al.  Off the beaten tracks: exploring three aspects of web navigation , 2006, WWW '06.

[31]  Ronald Baecker,et al.  How people use WWW bookmarks , 1997, CHI Extended Abstracts.

[32]  Susan T. Dumais,et al.  Keeping found things found on the web , 2001, CIKM '01.

[33]  Lance J. Rips,et al.  The respondent's confession: Autobiographical memory in the context of surveys: Wiley Series in Probability and Statistics , 1999 .

[34]  Karl Gyllstrom,et al.  Automatic generation of research trails in web history , 2010, IUI '10.

[35]  Peter Pirolli,et al.  Information Foraging , 2009, Encyclopedia of Database Systems.

[36]  Saul Greenberg,et al.  Integrating back, history and bookmarks in web browsers , 2001, CHI Extended Abstracts.

[37]  Abigail Sellen,et al.  How knowledge workers use the web , 2002, CHI.

[38]  Paul-Alexandru Chirita,et al.  Personalized query expansion for the web , 2007, SIGIR.

[39]  Lili Cheng,et al.  Two methods for auto-organizing personal web history , 2003, CHI Extended Abstracts.

[40]  Saul Greenberg,et al.  Revisitation patterns in World Wide Web navigation , 1997, CHI.

[41]  Tom Wilson,et al.  Information behaviour: an inter-disciplinary perspective , 1997 .

[42]  Robin Jeffries,et al.  Orienteering in an information landscape: how information seekers get from here to there , 1993, INTERCHI.

[43]  Thomas G. Dietterich,et al.  TaskTracer: a desktop environment to support multi-tasking knowledge workers , 2005, IUI.

[44]  Gary Marchionini,et al.  Information Seeking in Electronic Environments , 1995 .

[45]  Phoebe Sengers,et al.  Staying open to interpretation: engaging multiple meanings in design and evaluation , 2006, DIS '06.

[46]  T. D. Wilson,et al.  Information behaviour: an interdisciplinary perspective , 1997, Inf. Process. Manag..