Toward a psychological science of advanced technology design for older adults.

OBJECTIVES Technology represents advances in knowledge that change the way humans perform tasks. Ideally, technology will make the task easier, more efficient, safer, or perhaps more pleasurable. Unfortunately, new technologies can sometimes make a task more difficult, slower, dangerous, or perhaps more frustrating. Older adults interact with a variety of technologies in the course of their daily activities and thus products should be designed to be used by people of varying ages. METHODS In this article, we provide an overview of what psychology has to offer to the design of technology-from understanding what people need, to identifying their preferences for design characteristics, and to defining their capabilities and limitations that will influence technology interactions. RESULTS We identify how research in the field of psychology and aging has advanced understanding of technology interactions and how research on technology interactions can inform theories of aging. DISCUSSION Design for aging involves understanding the unique capabilities and limitations of older adults; identifying their needs, preferences, and desires for technology in their lives; and involving them in the design process.

[1]  Robert J. McDermott,et al.  Internet Use and Social Networking Among Middle Aged and Older Adults , 2010 .

[2]  Arthur D. Fisk,et al.  Human Factors Consideration for the Design of Collaborative Machine Assistants , 2010, Handbook of Ambient Intelligence and Smart Environments.

[3]  Juan Carlos Augusto,et al.  Handbook of Ambient Intelligence and Smart Environments , 2009, HAIS 2010.

[4]  A. D. Fisk,et al.  More than a Servant: Self-Reported Willingness of Younger and Older Adults to having a Robot perform Interactive and Critical Tasks in the Home , 2009, Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual Meeting.

[5]  Arthur D. Fisk,et al.  Attitudinal and Intentional Acceptance of Domestic Robots by Younger and Older Adults , 2009, HCI.

[6]  Susannah Fox,et al.  Generations online in 2009 , 2009 .

[7]  Arthur D. Fisk,et al.  Human Factors Interventions for the Health Care of Older Adults , 2008 .

[8]  D. Bavelier,et al.  Exercising your brain: a review of human brain plasticity and training-induced learning. , 2008, Psychology and aging.

[9]  A. Kramer,et al.  Can training in a real-time strategy video game attenuate cognitive decline in older adults? , 2008, Psychology and aging.

[10]  Anne Collins McLaughlin,et al.  Feedback Support for Training: Accounting for Learner and Task , 2008, Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual Meeting.

[11]  Cara Bailey Fausset,et al.  Older Adults' Training Preferences for Learning to Use Technology , 2008, Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual Meeting.

[12]  Daniel G. Morrow,et al.  Environmental Support: An Integrative Framework , 2008, Hum. Factors.

[13]  Neil Charness,et al.  Aging and Human Performance , 2008, Hum. Factors.

[14]  Joseph Sharit,et al.  Investigating the Roles of Knowledge and Cognitive Abilities in Older Adult Information Seeking on the Web , 2008, TCHI.

[15]  Understanding technology usage in older adults , 2008 .

[16]  Charles T. Scialfa,et al.  Effects of navigation aids on web performance in younger and older adults , 2008 .

[17]  A. D. Fisk,et al.  Usability of an Adaptive Computer Assistant that Improves Self-care and Health Literacy of Older Adults , 2008, Methods of Information in Medicine.

[18]  Neil Charness,et al.  The Model Human Processor and the older adult: parameter estimation and validation within a mobile phone task. , 2007, Journal of experimental psychology. Applied.

[19]  Arthur D. Fisk,et al.  The effects of instructional media: identifying the task demand/media match , 2007 .

[20]  Irfan Essa,et al.  Designing a Technology Coach , 2007, Ergonomics in design : the magazine of human factors applications.

[21]  A. D. Fisk,et al.  Training older adults to use new technology. , 2007, The journals of gerontology. Series B, Psychological sciences and social sciences.

[22]  B. Gates A robot in every home. , 2007, Scientific American.

[23]  Arthur D. Fisk,et al.  Benefits and Privacy Concerns of a Home Equipped with a Visual Sensing System: A Perspective from Older Adults , 2006 .

[24]  Arthur D. Fisk,et al.  Web-Based Information Search and Retrieval: Effects of Strategy Use and Age on Search Success , 2006, Hum. Factors.

[25]  Timothy A. Nichols,et al.  Design for Aging , 2006 .

[26]  Joseph Sharit,et al.  Factors predicting the use of technology: findings from the Center for Research and Education on Aging and Technology Enhancement (CREATE). , 2006, Psychology and aging.

[27]  Gavriel Salvendy,et al.  Handbook of Human Factors and Ergonomics , 2005 .

[28]  Arthur D. Fisk,et al.  Touch a Screen or Turn a Knob: Choosing the Best Device for the Job , 2005, Hum. Factors.

[29]  Elizabeth D. Mynatt,et al.  Digital Family Portrait Field Trial: Support for Aging in Place , 2005, CHI.

[30]  N. Charness,et al.  Designing for Older Adults , 2014 .

[31]  Mario A. Hernández,et al.  An evaluation of performance by older persons on a simulated telecommuting task. , 2004, The journals of gerontology. Series B, Psychological sciences and social sciences.

[32]  Elizabeth D. Mynatt,et al.  Potential Intrusiveness of Aware Home Technology: Perceptions of Older Adults , 2004 .

[33]  Neil Charness,et al.  Light Pen Use and Practice Minimize Age and Hand Performance Differences in Pointing Tasks , 2004, Hum. Factors.

[34]  Arthur D. Fisk,et al.  Type of Automation Failure: The Effects on Trust and Reliance in Automation , 2004 .

[35]  Arthur D. Fisk,et al.  Aware technologies for aging in place: understanding user needs and attitudes , 2004, IEEE Pervasive Computing.

[36]  Arthur D. Fisk,et al.  Designing for Older Adults: Principles and Creative Human Factors Approaches , 2004 .

[37]  A. D. Fisk,et al.  Medication Adherence Strategies in Older Adults , 2003 .

[38]  S. Czaja,et al.  Examining age differences in performance of a complex information search and retrieval task. , 2001, Psychology and aging.

[39]  Melvin A. Mottram,et al.  Word-processing training and retraining: effects of adult age, experience, and interface. , 2001, Psychology and aging.

[40]  Elizabeth D. Mynatt,et al.  Developing technology to support the functional independence of older adults , 2001 .

[41]  J Sixsmith,et al.  Smart care technologies: meeting whose needs? , 2000, Journal of telemedicine and telecare.

[42]  Wendy A. Rogers,et al.  Influences of general computer experience and age on library database search performance , 2000, Behav. Inf. Technol..

[43]  R. Darin Ellis,et al.  Modeling Computer Interest in Older Adults: The Role of Age, Education, Computer Knowledge, and Computer Anxiety , 1999, Hum. Factors.

[44]  Wendy A. Rogers,et al.  Assessing the usability of on-line library systems , 1998, Behav. Inf. Technol..

[45]  T. Landauer,et al.  Handbook of Human-Computer Interaction , 1997 .

[46]  Thomas A. Dingus,et al.  Effects of Age, System Experience, and Navigation Technique on Driving with an Advanced Traveler Information System , 1997, Hum. Factors.

[47]  Arthur D. Fisk,et al.  ATM Design and Training Issues: Human Factors Input to Automatic Teller Machines Can Enhance - and Maybe Increase - Their Use , 1997 .

[48]  A. D. Fisk,et al.  Age-related differences in movement control: adjusting submovement structure to optimize performance. , 1997, The journals of gerontology. Series B, Psychological sciences and social sciences.

[49]  S. Willis,et al.  Everyday cognitive competence in elderly persons: conceptual issues and empirical findings. , 1996, The Gerontologist.

[50]  Neil Charness,et al.  Issues in training older adults to use computers , 1995, Behav. Inf. Technol..

[51]  R. Morrell,et al.  Medication adherence behaviors in older adults: effects of external cognitive supports. , 1992, Psychology and aging.

[52]  A. B. Blackburn,et al.  Cognitive Factors And The Use Of Over-The-Counter Medication Organizers By Arthritis Patients , 1991, Human factors.

[53]  K. Schaie,et al.  The Memory Functioning Questionnaire for assessment of memory complaints in adulthood and old age. , 1990, Psychology and aging.

[54]  S. H. Long,et al.  SURVEY OF INCOME AND PROGRAM PARTICIPATION , 1990 .

[55]  Fred D. Davis Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[56]  Herriot Ra,et al.  Survey of Income and Program Participation. , 1984 .

[57]  James E. Birren,et al.  Psychology of Adult Development and Aging , 1983 .

[58]  Denise C. Park,et al.  Handbook of the Psychology of Aging , 1979 .

[59]  M. Powell Lawton,et al.  Ecology and the aging process. , 1973 .

[60]  Donald Broadbent,et al.  In defence of empirical psychology , 1973 .