Providing Advanced, Personalised Infomobility Services Using Agent Technology

This paper describes a real world application, the IMAGE system, proposing e-services for mobile users. We believe that such an application can be interesting for a large public taking into account that current developments in many areas (e.g. mobiles devices, wireless networks industries, GPS, GIS, routing) make possible the proposal of quite complex services for such kind of users. To this end, we precisely present how we integrated electronic services for mobile users (e.g. geo-reference, routing, mapping services) and introduced the personalized service feature, using agent technology in the context of the IST project IMAGE. The overall system architecture and business model are presented along with a particular focus on the Intelligent Module (IM), which is a multi-agent system. The IM is the core component of the IMAGE system. It is composed of several types of agents who realize through interaction, the IM functionalities within the overall IMAGE system.