Interfaces for End-User Information Seeking

Essential features of interfaces to support end-user information seeking are discussed and illustrated. Examples of interfaces to support the following basic information-seeking functions are presented: problem definition, source selection, problem articulation, examination of results, and information extraction. It is argued that present interfaces focus on problem articulation and examination of results functions, and research and development are needed to support the problem definition and information extraction functions. General recommendations for research on interfaces to support end-user information seeking include: attention to multimedia information sources, development of interfaces that integrate information-seeking functions, support for collaborative information seeking, use of multiple input/output devices in parallel, integration of advanced information retrieval techniques in systems for end users, and development of adaptable interfaces to meet individual difference and multicultural needs.

[1]  Peter Liebscher.  Information-seeking in hypertext : multiple access methods in a full-text hypertext database , 1993 .

[2]  B. Ryan.  Dynabook revisited with Alan Kay , 1991 .

[3]  Trudi Bellardo.  An investigation of online searcher traits and their relationship to search outcome , 1985, J. Am. Soc. Inf. Sci..

[4]  Christine L. Borgman,et al.  The user's mental model of an information retrieval system , 1999, SIGIR '85.

[5]  A. Tversky,et al.  Judgment under Uncertainty: Heuristics and Biases , 1974, Science.

[6]  Jock D. Mackinlay,et al.  The information visualizer, an information workspace , 1991, CHI.

[7]  Gerhard Fischer,et al.  Intertwining query construction and relevance evaluation , 1991, CHI.

[8]  Gary Marchionini,et al.  A self-organizing semantic map for information retrieval , 1991, SIGIR '91.

[9]  Christopher F. Herot.  Spatial Management Of Data , 1979, VLDB 1979.

[10]  Michael David Williams,et al.  What Makes RABBIT Run? , 1984, Int. J. Man Mach. Stud..

[11]  Gerard Salton,et al.  Improving retrieval performance by relevance feedback , 1997, J. Am. Soc. Inf. Sci..

[12]  Nicholas J. Belkin,et al.  Knowledge Elicitation Using Discourse Analysis , 1987, Int. J. Man Mach. Stud..

[13]  Moshé M. Zloof.  Query-by-Example: A Data Base Language , 1977, IBM Syst. J..

[14]  M. S. Ackerman,et al.  Answer Garden: a tool for growing organizational memory , 2015, COCS '90.

[15]  Christine L. Borgman,et al.  Children's use of an interactive catalog of science materials , 1990 .

[16]  Raya Fidel,et al.  Online searching styles: A case-study-based model of searching behavior , 1988 .

[17]  H. Chen,et al.  A knowledge-based approach to the design of document-based retrieval systems , 1990, COCS '90.

[18]  Christine L. Borgman,et al.  All users of information retrieval systems are not created equal: An exploration into individual differences , 1989, Inf. Process. Manag..

[19]  W. Bruce Croft,et al.  A retrieval model incorporating hypertext links , 1989, Hypertext.

[20]  Gary Marchionini,et al.  Making the Transition from Print to Electronic Encyclopaedias: Adaptation of Mental Models , 1989, Int. J. Man Mach. Stud..

[21]  Raya Fidel,et al.  Online searching styles: A case-study-based model of searching behavior , 1984, J. Am. Soc. Inf. Sci..

[22]  Donald A. Norman,et al.  User Centered System Design: New Perspectives on Human-Computer Interaction , 1988 .

[23]  Thomas Erickson,et al.  Designing a desktop information system: observations and issues , 1991, CHI '91.

[24]  Marcia J. Bates,et al.  Where should the person stop and the information search interface start? , 1990, Inf. Process. Manag..

[25]  Charles T. Meadow,et al.  OAKDEC, a program for studying the effects on users of a procedural expert system for database searching , 1988, Inf. Process. Manag..

[26]  Gary Marchionini,et al.  Browse and Analytical Search Strategies in a Full-Text CD-ROM Encyclopedia. , 1988 .

[27]  Mark E. Frisse,et al.  Information retrieval from hypertext: update on the dynamic medical handbook project , 1989, Hypertext.

[28]  Louis M. Gomez,et al.  Formative design evaluation of superbook , 1989, TOIS.

[29]  Gary Marchionini,et al.  An agenda for human-computer interaction: science and engineering serving human needs , 1991, SGCH.

[30]  G. Anthony Gorry,et al.  Computer support for biomedical work groups , 1988, CSCW '88.

[31]  A. Tversky,et al.  Judgment under Uncertainty , 1982 .

[32]  Alexander Dekhtyar,et al.  Information Retrieval , 2018, Lecture Notes in Computer Science.

[33]  Gary Marchionini.  Information seeking in electronic encyclopedias , 1991 .

[34]  Ben Shneiderman,et al.  Designing the User Interface: Strategies for Effective Human-Computer Interaction , 1998 .

[35]  Stephen J. Westerman,et al.  Individual differences in human-computer interaction , 1993 .