Managing Service Delivery Networks Strategically

The relationship between strategy and structure is one of the long-lasting, and rather controversial, topics in the strategy literature. It is also an evergreen and unresolved issue in the literature on public networks. Some authors have focused on structural characteristics of public networks (i.e., network integration and centrality and/or network governance structure) and their relationship with network performance (Kenis and Provan, 2009; Provan and Kenis, 2008; Provan and M il ward, 1995; Provan and Sebastian, 1998). Others have shed light on the criticality of strategies to manage public networks and of the mechanisms for strategy implementation and network partner interaction (Klijn et al, 2010), and have concluded that strategy matters (and matters even more than structure) in affecting public network performance (Klijn et al, 2010). However, just very few studies have investigated the possibility of an interaction effect among the above-mentioned factors.

[1]  Laurence J. O'Toole,et al.  Managerial Strategies and Behavior in Networks: A Model with Evidence from U.S. Public Education * , 2001 .

[2]  Patrick Kenis,et al.  TOWARDS AN EXOGENOUS THEORY OF PUBLIC NETWORK PERFORMANCE , 2009 .

[3]  Keith G. Provan,et al.  Networks within networks: Service link overlap, organizational cliques, and network effectiveness , 1998 .

[4]  E. Klijn,et al.  Managing Uncertainties in Networks a Network Approach to Problem Solving and Decision Making , 2004 .

[5]  Michael McGuire,et al.  Managing Networks: Propositions on What Managers Do and Why They Do It , 2002 .

[6]  D. Cristofoli,et al.  Structure, Mechanisms, and Managers in Successful Networks , 2015 .

[7]  Keith G. Provan,et al.  Do networks really work? A framework for evaluating public-sector organizational networks , 1999 .

[8]  K. Provan,et al.  Modes of Network Governance: Structure, Management, and Effectiveness , 2007 .

[9]  Benoît Rihoux,et al.  Configurational Comparative Methods , 2011 .

[10]  Erik-Hans Klijn,et al.  THE IMPACT OF NETWORK MANAGEMENT ON OUTCOMES IN GOVERNANCE NETWORKS , 2010 .

[11]  Myrna Mandell,et al.  Getting Results Through Collaboration: Networks and Network Structures for Public Policy and Management , 2001 .

[12]  K. Provan,et al.  A Preliminary Theory of Interorganizational Network Effectiveness: A Comparative Study of Four Community Mental Health Systems , 1995 .

[13]  Alex Turrini,et al.  NETWORKING LITERATURE ABOUT DETERMINANTS OF NETWORK EFFECTIVENESS , 2009 .

[14]  E. Jennings,et al.  Interorganizational Coordination, Administrative Consolidation, and Policy Performance , 1998 .

[15]  E. Klijn,et al.  Public Private Partnerships in Urban Regeneration Projects: organizational form or managerial capacity , 2011 .

[16]  Malcolm James Beynon,et al.  Qualitative Comparative Analysis and Public Services Research: Lessons from an Early Application , 2002 .

[17]  M. Brown,et al.  Implementing information technology in government: An empirical assessment of the role of local partnerships , 1998 .

[18]  Marco Meneguzzo,et al.  Governance, management and performance in public networks: How to be successful in shared-governance networks , 2014 .

[19]  Michael McGuire,et al.  Big Questions in Public Network Management Research , 2001 .