Student evaluation web sites as potential sources of consumer information in the United Arab Emirates

Purpose – The purpose of this paper is to investigate the attitudes of students in the United Arab Emirates (UAE) towards non‐institutionally sanctioned student evaluation web sites, and to consider how educational institutions might respond to the demands of students for specific information.Design/methodology/approach – The study involved a self‐completed questionnaire administered to 118 undergraduate students at a single university in the UAE.Findings – Even though there exists no UAE‐based web site that carries student evaluations of faculty/teaching, 13 per cent of the survey participants had previously visited a site that held student ratings, 85 per cent said they would consider posting on one if it existed in the country, and just over a half of the students were in favour of such web sites being established in the UAE.Research limitations/implications – Despite limitations, such as the sample size and convenience sampling strategy, it is clear that students appreciate information about course ev...

[1]  A. Rubin,et al.  Predictors of Internet Use , 2000 .

[2]  Thomas A. Timmerman On the Validity of RateMyProfessors.com , 2008 .

[3]  John C. Hayek,et al.  College Student Responses to Web and Paper Surveys: Does Mode Matter? , 2003 .

[4]  S. Marginson National and global competition in higher education , 2004 .

[5]  K. C. Johnson,et al.  Hot or Not: Do Professors Perceived as Physically Attractive Receive Higher Student Evaluations? , 2006, The Journal of general psychology.

[6]  M. E. Menon Information search as an indication of rationality in student choice of higher education , 2004 .

[7]  Howard K Wachtel,et al.  Student Evaluation of College Teaching Effectiveness: a brief review , 1998 .

[8]  J. Price,et al.  How do we rate? An evaluation of online student evaluations , 2009 .

[9]  I. Kornfield,et al.  RateMyProfessors com versus formal in-class student evaluations of teaching , 2007 .

[10]  Tim Mazzarol,et al.  Critical success factors for international education marketing , 1998 .

[11]  Mohammad Ahmadi,et al.  Business students’ perceptions of faculty evaluations , 2001 .

[12]  J. Langlois,et al.  Maxims or myths of beauty? A meta-analytic and theoretical review. , 2000, Psychological bulletin.

[13]  Carla W. Hess,et al.  Satisfaction with processes of collecting student opinions about instruction: The student perspective. , 1990 .

[14]  Herbert W. Marsh,et al.  Effects of Grading Leniency and Low Workload on Students' Evaluations of Teaching: Popular Myth, Bias, Validity, or Innocent Bystanders? , 2000 .

[15]  L. Schmelkin,et al.  Faculty Perspectives on Course and Teacher Evaluations , 1997 .

[16]  Jeannette Kindred,et al.  "He Will Crush You Like an Academic Ninja!": Exploring Teacher Ratings on Ratemyprofessors.com , 2006, J. Comput. Mediat. Commun..

[17]  R. James,et al.  The Market in Australian Higher Education and the Concept of Student as Informed Consumer , 2000 .

[18]  C. J. Fries,et al.  Signed versus Unsigned Student Evaluations of Teaching: A Comparison. , 2003 .

[19]  Masood A. Badri,et al.  Identifying Potential Biasing Variables in Student Evaluation of Teaching in a Newly Accredited Business Program in the UAE. , 2006 .

[20]  J. Centra,et al.  Is There Gender Bias in Student Evaluations of Teaching? , 2000 .

[21]  Debbie E. McGhee,et al.  Psychometric Properties of Student Ratings of Instruction in Online and On‐Campus Courses , 2003 .

[22]  John B. Mitchell,et al.  Web-based student evaluations of professors: the relations between perceived quality, easiness and sexiness , 2004 .

[23]  A. Stukas,et al.  Student Prejudice Against Gay Male and Lesbian Lecturers , 2003, The Journal of social psychology.

[24]  James R. Otto,et al.  Does ratemyprofessor.com really rate my professor? , 2008 .

[25]  M. Delucchi Don't worry, be happy : Instructor likability, student perceptions of learning, and teacher ratings in upper-level sociology courses , 2000 .

[26]  J. Hemsley-Brown,et al.  Brand harmonization in the international higher education market , 2007 .

[27]  Julianne Arbuckle,et al.  Students' Perceptions of Expressiveness: Age and Gender Effects on Teacher Evaluations , 2003 .

[28]  Nedra Hardy,et al.  Online Ratings: Fact and Fiction. , 2003 .

[29]  Graeme Drummond Consumer confusion: reduction strategies in higher education , 2004 .

[30]  A. Greenwald Validity concerns and usefulness of student ratings of instruction. , 1997, The American psychologist.

[31]  James Stuart Pounder,et al.  Is student evaluation of teaching worthwhile? An analytical framework for answering the question , 2007 .

[32]  Michael E. Sonntag,et al.  An empirical test of the validity of student evaluations of teaching made on RateMyProfessors.com , 2009 .