Leader-member exchange and member performance: a new look at individual-level negative feedback-seeking behavior and team-level empowerment climate.

From a basis in social exchange theory, the authors investigated whether, and how, negative feedback-seeking behavior and a team empowerment climate affect the relationship between leader-member exchange (LMX) and member performance. Results showed that subordinates' negative feedback-seeking behavior mediated the relationship between LMX and both objective and subjective in-role performance. In addition, the level of a team's empowerment climate was positively related to subordinates' own sense of empowerment, which in turn negatively moderated the effects of LMX on negative feedback-seeking behavior.

[1]  D. Hofmann Issues in Multilevel Research: Theory Development, Measurement, and Analysis , 2008 .

[2]  R. Hackett,et al.  Leader-Member Exchange as a Mediator of the Relationship Between Transformational Leadership and Followers' Performance and Organizational Citizenship Behavior , 2005 .

[3]  Onne Janssen,et al.  Employees' goal orientations, the quality of leader-member exchange, and the outcomes of job performance and job satisfaction , 2004 .

[4]  Seth R. Silver,et al.  Taking Empowerment to the Next Level: A Multiple-Level Model of Empowerment, Performance, and Satisfaction , 2004 .

[5]  H. Tajfel,et al.  The Social Identity Theory of Intergroup Behavior. , 2004 .

[6]  Susan J. Ashford,et al.  Reflections on the Looking Glass: A Review of Research on Feedback-Seeking Behavior in Organizations: , 2003 .

[7]  Edwin A. Locke,et al.  Benefiting from negative feedback , 2003 .

[8]  Mitsuru Wakabayashi,et al.  The Strategic HRM Configuration for Competitive Advantage: Evidence from Japanese Firms in China and Taiwan , 2003 .

[9]  C. Neighbors,et al.  Self-determination and the consequences of social comparison , 2003 .

[10]  Neal Schmitt,et al.  An investigation of race and sex similarity effects in interviews: a multilevel approach to relational demography. , 2003, The Journal of applied psychology.

[11]  Mary Uhl-Bien,et al.  Reciprocity in Manager-Subordinate Relationships: Components, Configurations, and Outcomes , 2003 .

[12]  Enzo Valenzi,et al.  Are You Hiding from Your Boss? The Development of a Taxonomy and Instrument to Assess the Feedback Management Behaviors of Good and Bad Performers , 2003 .

[13]  James A. Breaugh,et al.  Job Feedback: Giving, Seeking, and Using Feedback for Performance Improvement , 2003 .

[14]  Wilhelm Barner‐Rasmussen,et al.  Determinants of the feedback-seeking behaviour of subsidiary top managers in multinational corporations , 2003 .

[15]  Lawrence R. James,et al.  The cross‐level effects of culture and climate in human service teams , 2002 .

[16]  Lisa A. Keister,et al.  Adapting to Radical Change: Strategy and Environment in Piece-Rate Adoption During China's Transition , 2002, Organ. Sci..

[17]  L. Tetrick,et al.  The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange. , 2002, The Journal of applied psychology.

[18]  D. Bandalos The Effects of Item Parceling on Goodness-of-Fit and Parameter Estimate Bias in Structural Equation Modeling , 2002 .

[19]  Michael W. Morris,et al.  When is Criticism Not Constructive? The Roles of Fairness Perceptions and Dispositional Attributions in Employee Acceptance of Critical Supervisory Feedback , 2001 .

[20]  M. Uhl‐Bien,et al.  Leader-member exchange and its dimensions: effects of self-effort and other's effort on relationship quality. , 2001, The Journal of applied psychology.

[21]  G. A. Marcoulides,et al.  New developments and techniques in structural equation modeling , 2001 .

[22]  Steven P. Brown,et al.  An integrated model of feedback-seeking behavior: disposition, context, and cognition. , 2000, The Journal of applied psychology.

[23]  Nathan Bennett,et al.  A Case for Procedural Justice Climate: Development and Test of a Multilevel Model. , 2000 .

[24]  M. S. D. Luque,et al.  The Impact of Culture on Feedback-Seeking Behavior: An Integrated Model and Propositions , 2000 .

[25]  S. Kozlowski,et al.  Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions , 2000 .

[26]  Corey E. Miller,et al.  Increasing feedback seeking in public contexts : It takes two (or more) to tango , 1999 .

[27]  Anil K. Gupta,et al.  Feedback‐seeking behavior within multinational corporations , 1999 .

[28]  R. Bagozzi,et al.  A General Approach for Representing Constructs in Organizational Research , 1998 .

[29]  R. Hoyle Structural equation modeling: concepts, issues, and applications , 1997 .

[30]  Ziguang Chen Managerial Skill Formulation in Chinese State-Owned Corporations :Focusing on the Leader-Member Exchange Relation as a Facilitator for SkillLearning , 1996 .

[31]  Randall P. Settoon,et al.  Social Exchange in Organizations: Perceived Organizational Support, Leader-Member Exchange, and Employee Reciprocity , 1996 .

[32]  G. Spreitzer Social structural characteristics of psychological empowerment , 1996 .

[33]  A. Kluger,et al.  The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory. , 1996 .

[34]  E. Morrison,et al.  Feedback Seeking Behavior: A Review of the Literature and Implications for HRD Practitioners [and] Invited Reaction: Comments on Madzar's Article. , 1995 .

[35]  E. Morrison,et al.  Invited reaction: Comments on Madzar's article , 1995 .

[36]  G. Spreitzer PSYCHOLOGICAL EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT, AND VALIDATION , 1995 .

[37]  G. Graen,et al.  Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective , 1995 .

[38]  Jeffrey B. Vancouver,et al.  Feedback Inquiry: The Effect of Source Attributes and Individual Differences , 1995 .

[39]  Y. Trope,et al.  Reconciling competing motives in self-evaluation: the role of self-control in feedback seeking. , 1994, Journal of personality and social psychology.

[40]  Gerald R. Ferris,et al.  Social Context of Performance Evaluation Decisions , 1993 .

[41]  J. S. Long,et al.  Testing Structural Equation Models , 1993 .

[42]  Patrick M. Wright,et al.  An Examination of the Relationships Among Monetary Incentives, Goal Level, Goal Commitment, and Performance , 1992 .

[43]  M. Browne,et al.  Alternative Ways of Assessing Model Fit , 1992 .

[44]  Anne S. Tsui,et al.  SELF-REGULATION FOR MANAGERIAL EFFECTIVENESS: THE ROLE OF ACTIVE FEEDBACK SEEKING , 1991 .

[45]  K. Thomas,et al.  Cognitive Elements of Empowerment: An “Interpretive” Model of Intrinsic Task Motivation , 1990 .

[46]  M. Ronald Buckley,et al.  The contributory effects of supervisor intentions on subordinate feedback responses , 1989 .

[47]  D. Turban,et al.  Supervisor-subordinate similarity: types, effects, and mechanisms. , 1988, The Journal of applied psychology.

[48]  L. L. Cummings,et al.  FEEDBACK AS AN INDIVIDUAL RESOURCE: PERSONAL STRATEGIES OF CREATING INFORMATION , 1983 .

[49]  G. Graen,et al.  The effects of leader–member exchange and job design on productivity and satisfaction: Testing a dual attachment model. , 1982 .

[50]  J. Mowen,et al.  Joint effects of assigned goal level and incentive structure on task performance: A laboratory study. , 1981 .

[51]  Robert D. Pritchard,et al.  The influence of goal setting and financial incentives on task performance , 1973 .

[52]  経営行動科学学会 Japanese journal of administrative science , 2005 .

[53]  Ya-Ru Chen,et al.  Cultural Differences in Newcomer Feedback Seeking: A Comparison of the United States and Hong Kong , 2004 .

[54]  Steven G. Rogelberg,et al.  Handbook of research methods in industrial and organizational psychology , 2004 .

[55]  Kathleen E. Cook,et al.  Seeking self-evaluative feedback: the interactive role of global self-esteem and specific self-views. , 2003, Journal of personality and social psychology.

[56]  Lorin M. Mueller,et al.  Attributional Complexity: A Link Between Training, Job Complexity, Decision Latitude, Leader–Member Exchange, and Performance , 2002 .

[57]  Fang Cai,et al.  State-Owned Enterprise Reform In China , 2001 .

[58]  S. Finney,et al.  Item parceling issues in structural equation modeling , 2001 .

[59]  P. Bliese Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. , 2000 .

[60]  Hui,et al.  A Structural Equation Model of the Effects of Negative Affectivity, Leader-Member Exchange, and Perceived Job Mobility on In-role and Extra-role Performance: A Chinese Case. , 1999, Organizational behavior and human decision processes.

[61]  P. Bentler,et al.  Cutoff criteria for fit indexes in covariance structure analysis : Conventional criteria versus new alternatives , 1999 .

[62]  Jan de Leeuw,et al.  Introducing Multilevel Modeling , 1998 .

[63]  Charlotte R. Gerstner,et al.  Meta-Analytic Review of Leader-Member Exchange Theory: Correlates and Construct Issues , 1997 .

[64]  Raymond T. Sparrowe,et al.  Leader-member exchange theory: The past and potential for the future. , 1997 .

[65]  P. Bentler,et al.  Evaluating model fit. , 1995 .

[66]  G. Hofstede,et al.  Cultures and Organizations: Software of the Mind , 1991 .

[67]  Bernhard Wilpert,et al.  Applied psychology : an international review , 1989 .

[68]  D. A. Kenny,et al.  The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. , 1986, Journal of personality and social psychology.

[69]  G. Graen,et al.  A Role-Making Model of Leadership in Formal Organizations: A Developmental Approach , 1975 .

[70]  P. Blau Exchange and Power in Social Life , 1964 .