Business Process Analysis

Process orientation is a powerful instrument in achieving the goals of eBusiness–i.e., a seamless, efficient flow of information, goods, and money supported by interorganizational information systems. The idea of employing information systems to support business processes is paralleled by the deve- lopment of workflow management systems (WFMS) that possess knowledge about the business processes and thus are capable of controlling the use of information systems for performing particular tasks within the process. During the management cycle of business process analysis (BPA), as is and to be processes are designed, modeled, and evaluated according to their intended purpose. Depending on the granularity of the model, this may result in a multitude of interwoven processes. Process landscapes are therefore used to structure different levels of process models in an effort to maintain an overview of the entirety of the processes.