Maintenance Management Practices for Building Maintenance: Case Studies

Maintenance management in Malaysian Polytechnic faced many issues due to poor service delivery, in adequate in finance, poor maintenance plan and maintenance backlogs. The purpose of this study is to improve the conventional method practices which tend to be ineffective in Malaysian Polytechnic. The case studies was conducted with eight Polytechnics in Malaysia. The selected Polytechnics is based on conventional method practices and its major problems, attempt to to implement computerised technology and the willingness of staff to share their experiences. All feedbacks from respondents through semi-structured interview were recorded using video camera and transcribed verbatim. The overall findings of this research indicated; poor service delivery, inadequate financial, poor maintenance planning and maintenance backlogs. There is also need to overcome less man power competencies of maintenance management practices which existed with all eight Polytechnics. In addition, the study also found that the Polytechnics still use conventional maintenance management processes in managing building facility condition. As a result, the maintenance management staffs were not able to improve the maintenance management performance at the Polytechnics. The findings are intended to be used for maintenance management practices at Malaysian Polytechnics in order to provide high-quality of building facility with safe and healthy environments.