Behind the Screen: Content Moderation in the Shadows of Social Media
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It would be little overstatement to claim that these dynamics are a huge experiment in seeking to convert vernacular or informal creativity into talent and content increasingly attractive to advertisers, brands, talent agencies, studios, and venture-capital investors on a near global scale – with implications for content/entertainment formats, production cultures, industry structures, and measurement of audience engagement . . . (p. 5)
[1] Safiya Umoja Noble,et al. The Intersectional Internet: Race, Sex, Class, and Culture Online , 2016 .
[2] Sarah T. Roberts. Digital detritus: 'Error' and the logic of opacity in social media content moderation , 2018, First Monday.
[3] Sarah T. Roberts,et al. Behind the Screen , 2019 .
[4] Sarah T. Roberts. Commercial Content Moderation: Digital Laborers' Dirty Work , 2016 .