Self-Sacrificing Behavior of the Sponsoring Company and Participation Behavior of Community Members in the Crowdsourcing

Self-sacrificing behavior of the sponsoring company in the community is increasingly important to improve the active participation and organizational citizenship behavior of community members. However, our understanding of how self-sacrificing behavior influence the participation and behavior of community members remains limited. This study investigates the underlying influencing mechanism of the self-sacrificing behavior of the sponsoring company on the knowledge management process of community members in crowdsourcing communities and further examines the mediating effect of organizational identification. Based on 286 community members surveyed from the crowdsourcing communities of eight high-tech companies, we find that the self-sacrificing behavior of the company can help community members develop organizational identification, which leads to knowledge innovation and integration. Furthermore, we find that knowledge integration of crowdsourcing community members mediates the relationship between their organizational identification and knowledge innovation.

[1]  K. Wright Research notes , 2003, Nature Biotechnology.

[2]  Navid Tavanapour,et al.  Collaboration among Crowdsourcees: Towards a Design Theory for Collaboration Process Design , 2017, HICSS.

[3]  Fred O. Walumbwa,et al.  Linking ethical leadership to employee performance: The roles of leader-member exchange, self-efficacy, and organizational identification , 2011 .

[4]  Janet Z. Burns,et al.  Implications of leader-member exchange theory and research for human resource development research , 1999 .

[5]  Bruce J. Avolio,et al.  HOW TRANSFORMATIONAL LEADERSHIP WEAVES ITS INFLUENCE ON INDIVIDUAL JOB PERFORMANCE: THE ROLE OF IDENTIFICATION AND EFFICACY BELIEFS , 2008 .

[6]  François Charoy,et al.  Business Process Tasks-Assignment and Resource Allocation in Crowdsourcing Context , 2016, 2016 IEEE 2nd International Conference on Collaboration and Internet Computing (CIC).

[7]  John M. Oldham,et al.  The New Personality Self-Portrait: Why You Think, Work, Love and Act the Way You Do , 1990 .

[8]  D. A. Kenny,et al.  The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. , 1986, Journal of personality and social psychology.

[9]  F. Dwyer,et al.  An Examination of Organizational Factors Influencing New Product Success in Internal and Alliance-Based Processes , 2000 .

[10]  Justin A. Irving,et al.  Servant versus Self-Sacrificial Leadership: A Behavioral Comparison of Two Follow-Oriented Leadership Theories , 2006 .

[11]  D. van Knippenberg,et al.  Leader self-sacrifice and leadership effectiveness: the moderating role of leader prototypicality. , 2005, The Journal of applied psychology.

[12]  Katja Hutter,et al.  User roles and team structures in a crowdsourcing community for international development – a social network perspective , 2017, Inf. Technol. Dev..

[13]  A. Bullinger,et al.  Community-Based Innovation Contests: Where Competition Meets Cooperation , 2010 .

[14]  Jeffrey V. Nickerson,et al.  Crowdsourced Idea Generation: The Effect of Exposure to an Original Idea , 2013, AMCIS.

[15]  Li Liu,et al.  Factors affecting participation of solvers in crowdsourcing: an empirical study from China , 2012, Electron. Mark..

[16]  T. Chacko,et al.  Member participation in union activities: Perceptions of union priorities, performance, and satisfaction , 1985 .

[17]  Thomas Kohler,et al.  Innovation for Volunteer Travel: Using Crowdsourcing to Create Change , 2016 .

[18]  P. Ritala,et al.  Knowledge sharing, knowledge leaking and relative innovation performance: An empirical study , 2015 .

[19]  James C. Anderson,et al.  STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH , 1988 .

[20]  H. Tajfel Social identity and intergroup relations , 1985 .

[21]  R. Manzini,et al.  Intellectual Property Protection Mechanisms in Collaborative New Product Development , 2016 .

[22]  J. Holmström,et al.  Digital innovation strategy: A framework for diagnosing and improving digital product and service innovation , 2017 .

[23]  Clifford E. Young,et al.  Behavior-Based and Outcome-Based Salesforce Control Systems , 1993 .

[24]  David De Cremer,et al.  When does self-sacrificial leadership motivate prosocial behavior? It depends on followers' prevention focus. , 2009, The Journal of applied psychology.

[25]  Maurizio Marchese,et al.  Crowdsourcing Processes: A Survey of Approaches and Opportunities , 2016, IEEE Internet Computing.

[26]  Chen Zhang,et al.  Research Note - Continued Participation in Online Innovation Communities: Does Community Response Matter Equally for Everyone? , 2013, Inf. Syst. Res..

[27]  R. Lord,et al.  Leadership, values, and subordinate self-concepts , 2001 .

[28]  Nathalie Houlfort,et al.  The Impact of Performance-Contingent Rewards on Perceived Autonomy and Competence , 2002 .

[29]  Thomas W. Fogarty How Do Product Users Influence Corporate Invention ? , 2009 .

[30]  David De Cremer,et al.  Self-sacrificial leadership and follower self-esteem : When collective identification matters , 2006 .

[31]  Jonas Söderlund,et al.  Knowledge Integration and Innovation : Critical Challenges Facing International Technology-Based Firms , 2011 .

[32]  Carliss Y. Baldwin,et al.  Modeling a Paradigm Shift: From Producer Innovation to User and Open Collaborative Innovation , 2010, Organ. Sci..

[33]  David A. Jones,et al.  Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme , 2010 .

[34]  Terrence Brown An evolution of crowdsourcing: Implications for marketing , 2018 .

[35]  Melvina Metochi,et al.  The Influence of Leadership and Member Attitudes in Understanding the Nature of Union Participation , 2002 .

[36]  Jennifer A. Chatman,et al.  Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. , 1986 .

[37]  Juan Carlos Bou-Llusar,et al.  External knowledge search for innovation: the role of firms' innovation strategy and industry context , 2018, J. Knowl. Manag..

[38]  R. N. Kanungo,et al.  Toward a Behavioral Theory of Charismatic Leadership in Organizational Settings , 1987 .

[39]  Paul Andrew Bottomley,et al.  Self-Sacrificial Leadership and Employee Behaviours: An Examination of the Role of Organizational Social Capital , 2018, Journal of Business Ethics.

[40]  Jie Yang,et al.  Knowledge integration and innovation: Securing new product advantage in high technology industry , 2005 .

[41]  Giles Hirst,et al.  Relationships between leader and follower organizational identification and implications for follower attitudes and behaviour , 2007 .

[42]  Fred A. Mael,et al.  Alumni and their alma mater: A partial test of the reformulated model of organizational identification , 1992 .

[43]  Anna Ståhlbröst,et al.  Leveraging Living Lab Innovation Processes through Crowdsourcing , 2015 .

[44]  David A. Huffaker,et al.  Dimensions of leadership and social influence in online communities , 2010 .

[45]  Jukka Lipponen,et al.  Relationships between organizational justice, identification with organization and work unit, and group-related outcomes , 2006 .

[46]  S. Fang,et al.  A critical view of knowledge networks and innovation performance: The mediation role of firms' knowledge integration capability , 2018, Journal of Business Research.