Better health information exploration

The provision of health information has to be clear and appealing to users. Research has shown that health information seekers do not all have the same attributes, skills or needs. In any given health-related app or website, there is a need to provide tools for accessing information in ways that appeal to users. This is not always supported by current web technologies. As such, based on prior research on health information seeking behaviour and needs, we designed and created a proof-of-concept website named Better Health Explorer to experiment on health information seekers. The pilot results show a positive effect on supporting and improving the experience of seekers with exploratory search behaviour.

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