A Conflicting Relationship Between Online Product Page Viewing And Product Returns
暂无分享,去创建一个
[1] Sunil Gupta,et al. Choice and the Internet: From Clickstream to Research Stream , 2002 .
[2] Dmitri Kuksov,et al. When More Alternatives Lead to Less Choice , 2010, Mark. Sci..
[3] Yili Hong,et al. Product Fit Uncertainty in Online Markets: Nature, Effects and Antecedents , 2014, Inf. Syst. Res..
[4] Alexander Chernev,et al. Feature Complementarity and Assortment in Choice , 2005 .
[5] R. Dhar. Consumer Preference for a No-Choice Option , 1997 .
[6] Bart J. Bronnenberg,et al. Zooming in on Choice: How Do Consumers Search for Cameras Online? , 2014, Mark. Sci..
[7] Stacy L. Wood. Remote Purchase Environments: The Influence of Return Policy Leniency on Two-Stage Decision Processes , 2001 .
[8] Eric J. Johnson,et al. Product familiarity and learning new information , 1984 .
[9] Charles F. Hockett,et al. A mathematical theory of communication , 1948, MOCO.
[10] Susan M. Broniarczyk,et al. The Slippery Slope: The Impact of Feature Alignability on Search and Satisfaction , 2009 .
[11] Karl Reiner Lang,et al. Consumer Search Behavior in Online Shopping Environments , 2005, Proceedings of the 38th Annual Hawaii International Conference on System Sciences.
[12] Mohammad S. Rahman,et al. Product-Oriented Web Technologies and Product Returns: An Exploratory Study , 2013, Inf. Syst. Res..
[13] K. Goh,et al. Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content , 2013 .
[14] David E. Bell,et al. Disappointment in Decision Making Under Uncertainty , 1985, Oper. Res..
[15] Jeffrey M. Woodbridge. Econometric Analysis of Cross Section and Panel Data , 2002 .
[16] Gerald Häubl,et al. Searching in Choice Mode: Consumer Decision Processes in Product Search with Recommendations , 2012 .
[17] Wujin Chu,et al. Managing Dissatisfaction , 1998 .
[18] Izak Benbasat,et al. E-Commerce Product Recommendation Agents: Use, Characteristics, and Impact , 2007, MIS Q..
[19] J. Dietz. Satisfaction: A Behavioral Perspective on the Consumer , 1997 .
[20] B. Ratchford,et al. Consumer information search revisited: Theory and empirical analysis , 1997 .
[21] Nicholas H. Lurie,et al. Searching for Experience on the Web: An Empirical Examination of Consumer Behavior for Search and Experience Goods , 2009 .
[22] Qian Peng,et al. Consumer Search Behavior in Online Shopping Environments , 2004 .
[23] Kannan Srinivasan,et al. Modeling Online Browsing and Path Analysis Using Clickstream Data , 2004 .
[24] Valerie J. Trifts,et al. Consumer Decision Making in Online Shopping Environments: The Effects of Interactive Decision Aids , 2000 .
[25] K. Diehl,et al. Great Expectations?! Assortment Size, Expectations, and Satisfaction , 2008 .
[26] Leonard L. Martin,et al. Assimilation and contrast as a function of people's willingness and ability to expend effort in forming an impression. , 1990 .
[27] Daniel T. Gilbert,et al. Thinking lightly about others: Automatic components of the social inference process. , 1989 .
[28] Jeffrey M. Wooldridge,et al. Solutions Manual and Supplementary Materials for Econometric Analysis of Cross Section and Panel Data , 2003 .
[29] J. Petersen,et al. Are Product Returns a Necessary Evil? Antecedents and Consequences , 2009 .
[30] Wendy Schneier Siegal,et al. The Impact of the Prechoice Process on Product Returns , 2005 .
[31] E. Anderson,et al. The Antecedents and Consequences of Customer Satisfaction for Firms , 1993 .
[32] Kristin Diehl,et al. When Two Rights Make a Wrong: Searching Too Much in Ordered Environments , 2005 .
[33] Angelika Dimoka,et al. On Product Uncertainty in Online Markets: Theory and Evidence , 2011, MIS Q..
[34] Robert M. Schindler,et al. Internet forums as influential sources of consumer information , 2001 .
[35] I. Simonson,et al. THE INFLUENCE OF ANTICIPATING REGRET AND RESPONSIBILITY ON PURCHASE DECISIONS , 1992 .
[36] Yubo Chen,et al. Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix , 2004, Manag. Sci..
[37] Rex Eugene Pereira,et al. Influence of Query-Based Decision Aids on Consumer Decision Making in Electronic Commerce , 2001, Inf. Resour. Manag. J..
[38] S. Toulmin. The uses of argument , 1960 .
[39] Sang Joon Kim,et al. A Mathematical Theory of Communication , 2006 .
[40] Eric T. Anderson,et al. How are Demand and Returns Related ? Theory and Empirical Evidence February 2006 , 2006 .
[41] G. Stigler. The Economics of Information , 1961, Journal of Political Economy.
[42] Anol Bhattacherjee,et al. Understanding Information Systems Continuance: An Expectation-Confirmation Model , 2001, MIS Q..
[43] K. Taylor,et al. A Regret Theory Approach to Assessing Consumer Satisfaction , 1997 .
[44] Gerald Häubl,et al. "Double Agents": Assessing the Role of Electronic Product Recommendation Systems , 2005 .
[45] R. Oliver. A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions , 1980 .