Process reengineering by using the 4PL approach: A case study on transportation processing in the agricultural bulk logistics sector

Purpose – Sectors with high transport volumes face the challenge of reengineering existing processes. Furthermore, new models that support transportation processing are required. One possible model would be a fourth party logistics service provider (4PL) approach in order to increase the efficient use of resources. The purpose of this paper is to describe a method for reengineering a transportation handling process using the 4PL approach. Design/methodology/approach – Based upon a case study approach existing processes for transportation handling are modelled. Specifications of and definitions for the 4PL approach are compiled and analysed through a literature review. With the help of expert interviews essential functions are identified and the target model is validated. Findings – The results of the effort demonstrate that the application of a 4PL approach facilitates an improved transportation process. This may be due to the modification of the IT and communication technology (ICT) that have been applie...

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