Quality Effectiveness Sensing Technique Release 3.0.

Abstract : This report documents the logic, structure and code for QUEST Release 3.1. QUEST Release 3.0 measures the effectiveness of the contractor's QA operations by comparing the contractor's key indicators with those of similar contractors (or peers). Based on those peer comparisons and trends, an effectiveness score for each indicator is computed and weighted average of all indicators produces a bottom line effectiveness rating. Release 3.0 was validated by incorporating the profound knowledge of experts in the weighting factors and program logic. A study advisory group, consisting of field and Headquarters DLA QA personnel guided the effort. A statistical test was passed which compared QUEST Release 3.0 results with expert opinion on certain contractors. Because of the track record of earlier releases, the use of knowledgeable experts in the development process and the results of validity tests, it is concluded the QUEST 3.0 is implementable, valid and meets the objective of measuring contractor QA effectiveness. It is recommended that Release 3.0 be implemented throughout the Defense Contract Management Command (DCMC).