Design of flow editor of IVR based on instant text to speech technology
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Traditional interactive voice response(IVR) system requires a large number of audio files recorded for the program calling during the development process,it is based on a particular business and the flow is fixed,user can not change it at any time as needed.Based on the basic principle of the IVR process tree,a new flow editor of IVR based on instant text to speech technology is designed,the system omits the process of the traditional recording voice file,the date can be real-time readed using the instant text to speech tech-nology,without artificial pre-recording,it saves a lot of manpower and computer space.At the same time it is business independence and customizable,the user can define theirs own instruction program node,the node attributes and methods according to their needs,also can customize and modify their own IVR system at any time.