A planned-oriented approach for EPR implementation strategy selection

Purpose – The purpose of this paper is to propose a methodological approach aimed at identifying technical and organizational capabilities firms should have before the ERP implementation process starts, in order to select the more appropriate implementation strategy and the change management interventions to support the selected strategy.Design/methodology/approach – Capabilities to implement ERP system are selected on the basis of a literature review and through focus group session in collaboration with the company partner of the project. Then, a methodological approach is proposed on the basis of such capabilities. Scales of the capabilities are built, and an algorithm to analyze and evaluate firms' capabilities is proposed.Findings – The methodological approach has been tested through a validation experiment with the company partner of the research project. Results reveal the usefulness of the methodology in estimating the capabilities that firms should have in order to select the more appropriate impl...

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