Alcohol Interlock Programs: Vendor Oversight

This guide contains practical steps to guide the development of a vendor oversight strategy for alcohol interlock programs. The steps are ranked according to priority (high, medium or low). Vendor oversight is rapidly becoming an essential feature of interlock programs, particularly as the number of devices, vendors, and breadth of technology increases along with the overall size and scope of program operations. Benefits associated with vendor oversight include streamlining program management, clarifying agency responsibilities, enhancing data collection, improving service delivery, increasing participation resulting from client satisfaction, and facilitating a rigorous program evaluation.