论文信息 - Benchmarking in Higher Education: Adapting Best Practices To Improve Quality. ERIC Digest.

Benchmarking in Higher Education: Adapting Best Practices To Improve Quality. ERIC Digest.

Benchmarking is a systematic process for evaluating work processes and recognizing the most efficient practices. This report explores the literature on benchmarking in higher education and discusses its components as a tool for quality improvement.

Jeffrey W. Alstete

[1] Robert C. Camp,et al. Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance , 1989 .

[2] L. Coate,et al. Benchmarking in Higher Education: A Tool for Improving Quality and Reducing Cost. , 1992 .

[3] Barbara S. Shafer,et al. The Pilot Years: The Growth of the NACUBO Benchmarking Project. , 1993 .