Communication management in the public sector: Consequences for public communication about policy intentions

Abstract Public communication about policy intentions is important but delicate. Government officials are confronted with four main constraints typical of the public sector compared to the private sector: more complicated and unstable environment, additional legal and formal restrictions, more rigid procedures, and more diverse products and objectives. These constraints imply that ministers communicating about policy intentions face specific communication issues such as intensive political and media interferences, need for democratic communication, and more rigid timing and budget constraints.

[1]  Peter Smith Ring,et al.  Strategic Management in Public and Private Organizations: Implications of Distinctive Contexts and Constraints , 1985 .

[2]  P.W.D. van Harberden,et al.  Wie met de tijdgeest trouwt, is snel weduwe. Bijdrage aan de theorievorming inzake communicatiemanagement in de publieke sector , 1997 .

[3]  B. Turner,et al.  Karl Mannheim's Ideology and Utopia , 1995 .

[4]  Chris Skelcher,et al.  The Dynamics of Multi‐organizational Partnerships: an Analysis of Changing Modes of Governance , 1998 .

[5]  Edwin D. Mares,et al.  On S , 1994, Stud Logica.

[6]  Mark Bevir,et al.  Traditions of Governance: Interpreting the Changing Role of the Public Sector in Comparative and Historical Perspective - eScholarship , 2003 .

[7]  Jacobus Johannes Nicolaas Cloete.  Introduction to public administration , 1984 .

[8]  Doris A. Graber,et al.  The power of communication : managing information in public organizations , 2003 .

[9]  Betteke van Ruler,et al.  Reflective Communication Management, Future Ways for Public Relations Research , 2005 .

[10]  Dave Gelders,et al.  Public information provision about policy intentions: The Dutch and Belgian experience , 2005, Gov. Inf. Q..

[11]  D. Dozier,et al.  Excellent Public Relations and Effective Organizations: A Study of Communication Management in Three Countries , 2002 .

[12]  Geert Bouckaert,et al.  Kwaliteit in de overheid , 1999 .

[13]  Nick Thijs.  Het managen van kwaliteit in de publieke sector , 2004 .

[14]  O. Scholten.  Publiciteit als omgevingsfactor , 1999 .

[15]  S. Haque,et al.  The Diminishing Publicness of Public Service under the Current Mode of Governance , 2001 .

[16]  Robert L. Heath,et al.  Onward Into More Fog: Thoughts on Public Relations' Research Directions , 2006 .

[17]  R Ash,et al.  The power of communication! , 1998, Journal of dental technology : the peer-reviewed publication of the National Association of Dental Laboratories.

[18]  James L. Garnett.  Communicating for Results in Government: A Strategic Approach for Public Managers , 1994 .

[19]  Dave Gelders.  Communicatie over nog niet aanvaard beleid: een uitdaging voor de overheid? , 2005 .

[20]  George A. Boyne,et al.  Public and Private Management: What's the Difference? , 2002 .

[21]  Sebastian Desmidt,et al.  Strategie en organisatie van publieke organisaties , 2005 .

[22]  Robert W. Backoff,et al.  Comparing Public and Private Organizations , 1976 .

[23]  Ralph Negrine,et al.  Media Democracy: How the Media Colonize Politics , 2003 .

[24]  Kevan Scholes,et al.  Exploring Public Sector Strategy , 2000 .

[25]  M.J.W. van Twist,et al.  Openbaar Bestuur, Beleid, Organisatie en Politiek , 2007 .

[26]  David Demortain,et al.  Public organizations, stakeholders and the construction of publicness. Claims and defence of authority in public action , 2004 .

[27]  Margaret Scammell,et al.  Political Marketing: Lessons for Political Science , 1999 .

[28]  D. Stone.  Policy Paradox: The Art of Political Decision Making , 1997 .

[29]  A. A. van Ruler,et al.  Rol en functie van onderzoek naar effectiviteit in communicatiemanagement , 1998 .

[30]  Peter Neijens,et al.  Communicatie over (nog) niet-aanvaard beleid vanwege de overheid: Journalisten en overheidscommunicatoren gepeild in Nederland en Belgi / Government communication about as of yet unadopted policy: Surveys among PR professionals and journalists in the Netherlands and Belgium , 2006 .

[31]  Sanjay K. Pandey,et al.  Exploring Public Sector Communication Performance: Testing a Model and Drawing Implications , 2006 .

[32]  P. C. Neijens.  Actieve communicatie over niet-aanvaard beleid: De kloof tussen overheidscommunicatie en journalistiek , 2002 .

[33]  William F. West.  Formal Procedures, Informal Processes, Accountability, and Responsiveness in Bureaucratic Policy Making: An Institutional Policy Analysis , 2004 .

[34]  Alasdair S. Roberts,et al.  Less Government, More Secrecy: Reinvention and the Weakening of Freedom of Information Law , 2000 .