From Toyota to the bedside: nurses can lead the lean way in health care reform.

The advent of health care reform means new pressures on American hospitals, which will be forced to do more with less. In the next decade, increased use of "Lean" principles and practices in hospitals can create real value by reducing waste and improving productivity, costs, quality, and the timely delivery of patient care services. In 2010, the Institute of Medicine recommended that nurses lead collaborative quality improvement efforts and assume a major role in redesigning health care in the United States. In this article, we provide an overview of the use of Lean techniques in health care and 2 case studies of successful, nurse-directed Lean initiatives at the Robert Wood Johnson University Hospital. The article concludes with some lessons we have learned and implications for nursing education in the future that must include the concepts, tools, and skills required for adapting Lean to the patient care environment.

[1]  Maureen Bisognano,et al.  More patients, less payment: increasing hospital efficiency in the aftermath of health reform. , 2011, Health affairs.

[2]  John P. S. Verver,et al.  Lean Six Sigma in Healthcare , 2006, Journal for healthcare quality : official publication of the National Association for Healthcare Quality.

[3]  H. Meyer Life in the 'lean' lane: performance improvement at Denver Health. , 2010, Health affairs.

[4]  L. McCaig,et al.  Analysis of ambulance transports and diversions among US emergency departments. , 2006, Annals of emergency medicine.

[5]  Johannes Freiesleben,et al.  Six Sigma and the Bottom Line , 2004 .

[6]  Todd G Nick,et al.  Relationship between the National ED Overcrowding Scale and the number of patients who leave without being seen in an academic ED. , 2005, The American journal of emergency medicine.

[7]  A. Joseph,et al.  Access block can be managed , 2009, The Medical journal of Australia.

[8]  Michael Ballé,et al.  Lean as a learning system in a hospital ward. , 2007, Leadership in health services.

[9]  D. Richardson Prospective Validation of Point Occupancy Definition of Overcrowding , 2004 .

[10]  David C. Miller,et al.  Large variations in Medicare payments for surgery highlight savings potential from bundled payment programs. , 2011, Health affairs.

[11]  D. Richardson,et al.  The access‐block effect: relationship between delay to reaching an inpatient bed and inpatient length of stay , 2002, The Medical journal of Australia.

[12]  A Russell Localio,et al.  The association between emergency department crowding and hospital performance on antibiotic timing for pneumonia and percutaneous intervention for myocardial infarction. , 2006, Academic emergency medicine : official journal of the Society for Academic Emergency Medicine.

[13]  Christopher S Kim,et al.  The application of lean thinking to the care of patients with bone and brain metastasis with radiation therapy. , 2007, Journal of oncology practice.

[14]  Kimberlee D. Snyder,et al.  A Rural Hospital Takes on Lean , 2009, Journal for healthcare quality : official publication of the National Association for Healthcare Quality.

[15]  Luciano Brandão de Souza,et al.  Trends and approaches in lean healthcare , 2009 .

[16]  D. Richardson,et al.  Increase in patient mortality at 10 days associated with emergency department overcrowding , 2006, The Medical journal of Australia.

[17]  S. Trzeciak,et al.  Clinical review: Emergency department overcrowding and the potential impact on the critically ill , 2004, Critical care.

[18]  M. Kennedy,et al.  Emergency department length of stay independently predicts excess inpatient length of stay , 2003, The Medical journal of Australia.

[19]  G. Jelinek,et al.  The association between hospital overcrowding and mortality among patients admitted via Western Australian emergency departments , 2006, The Medical journal of Australia.