论文信息 - Quality Function Deployment

Quality Function Deployment

Quality function deployment (QFD) is a structured procedure used to translate the expressed or perceived needs of customers into specific product or service design characteristics and features, and then to process and operational characteristics. Keywords: quality function deployment

Nigel Slack | N. Slack

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[3] Norman B. Reilly. The Team Based Product Development Guidebook , 1999 .

[4] Susan Carlson Skalak. House of Quality , 2002 .

[5] A. Griffin. Evaluating QFD's Use in US Firms as a Process for Developing Products , 1992 .

[6] Stephen R. Rosenthal. Effective Product Design and Development: How to Cut Lead Time and Increase Customer Satisfaction , 1992 .

[7] L P Sullivan,et al. QUALITY FUNCTION DEPLOYMENT , 1996 .