Acceptance/rejection of incoming orders by a fuzzy analytical hierarchy process in make-to-order environments

Several incoming orders must be considered and evaluated in terms of many different conflicting criteria for acceptance/rejection in a Make-to-Order manufacturing system, leading to a large set of subjective or ambiguous data. Hence, an effective evaluation approach is essential to improve decision quality. In this paper, a Fuzzy Analytic Hierarchy Process (Fuzzy AHP) method composed of two phases is utilized to determine the overall performance value and rank of the incoming orders. At the end, the effectiveness of the proposed model is demonstrated through a numerical example.

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