Collaboration within the surgical suite: BoardProbe design for and with the surgical team

The expectations of computerizing hospitals are high, in the belief that it will improve health care quality, reduce costs, and increase administrative efficiency. However, effective computerization of hospitals is a real challenge. The explanations of this failure are typical of HCI misdesign. In this paper, we focus on the computer support of the activity within the surgical suite. Our research objectives are to understand the local activity at the DUNN Operating Rooms surgical suite of the Houston Methodist Hospital, propose a technological solution to instrument the staff activity, and deliver a design method and a toolkit to adapt our solutions to other hospitals.

[1]  Paul Dourish,et al.  How HCI interprets the probes , 2007, CHI.

[2]  Saul Greenberg,et al.  Supporting transitions in work: informing large display application design by understanding whiteboard use , 2009, GROUP.

[3]  Scott Carter,et al.  Let's go from the whiteboard: supporting transitions in work through whiteboard capture and reuse , 2010, CHI.

[4]  Steffie Woolhandler,et al.  Hospital computing and the costs and quality of care: a national study. , 2010, The American journal of medicine.

[5]  Claus Bossen,et al.  Collaboration in-between: The Care Hotel and Designing for Flexible Use , 2015, CSCW.

[6]  C. Anandan,et al.  The Impact of eHealth on the Quality and Safety of Health Care: A Systematic Overview , 2011, PLoS medicine.

[7]  Christophe Hurter,et al.  Strip'TIC: exploring augmented paper strips for air traffic controllers , 2012, AVI.

[8]  Stéphane Chatty,et al.  Supporting air traffic control collaboration with a TableTop system , 2011, CSCW.

[9]  Allison Druin,et al.  Technology probes: inspiring design for and with families , 2003, CHI '03.

[10]  Claus Bossen,et al.  A web of coordinative artifacts: collaborative work at a hospital ward , 2005, GROUP.

[11]  Jakob E. Bardram,et al.  Activity-based computing for medical work in hospitals , 2009, TCHI.

[12]  Stéphane Chatty,et al.  Pushing the limits of ATC user interface design beyond S&M interaction: the DigiStrips experience , 2000 .

[13]  Yan Xiao,et al.  Supporting coordination in surgical suites: physical aspects of common information spaces , 2010, CHI.

[14]  Gunnar Ellingsen,et al.  A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas , 2012, Computer Supported Cooperative Work (CSCW).