Understanding Innovation in Social Service Delivery System

Progress in the social services is driven by innovation. It depends on the ability of social work researchers and practitioners to find innovative solutions to the problems they face. Innovation entails the creation, adaptation, and adoption of new approaches to services delivery. The most fundamental type of innovation is the creation of a new service product. Hoverer, innovations in the way services are delivered are equally important. This paper provides a model for understanding innovation in social services.