Estimating the Dissemination of Social and Mobile Search in Categories of Information Needs Using Websites as Proxies

With the increasing popularity of social means to satisfy information needs using Social Media (e.g., Social Media Question Asking, SMQA) or Social Information Retrieval approaches, this paper tries to identify types of information needs which are inherently social and therefore better suited for those techniques. We describe an experiment where prominent websites from various content categories are used to represent their respective content area and allow to correlate attributes of the content areas. The underlying assumption is that successful websites for focused content areas perfectly align with the information seekers' requirements when satisfying information needs in the respective content areas. Based on a manually collected dataset of URLs from websites covering a broad range of topics taken from Alexa (this http URL} (retrieved 2015-11-04)) (a company that publishes statistics about web traffic), a crowdsourcing approach is employed to rate the information needs that could get solved by the respective URLs according to several dimensions (incl. sociality and mobility) to investigate possible correlations with other attributes. Our results suggest that information needs which do not require a certain formal expertise play an important role in social information retrieval and that some content areas are better suited for social information retrieval (e.g., Factual Knowledge & News, Games, Lifestyle) than others (e.g., Health & Lifestyle).

[1]  Albert Trias i Mansilla,et al.  Survey of social search from the perspectives of the village paradigm and online social networks , 2013, J. Inf. Sci..

[2]  Khai N. Truong,et al.  An examination of daily information needs and sharing opportunities , 2008, CSCW.

[3]  Nuria Oliver,et al.  I wanted to settle a bet!: understanding why and how people use mobile search in social settings , 2012, Mobile HCI.

[4]  James D. Hollan,et al.  A diary study of mobile information needs , 2008, CHI.

[5]  Damon Horowitz,et al.  The anatomy of a large-scale social search engine , 2010, WWW '10.

[6]  Barry Smyth,et al.  Mobile information access: A study of emerging search behavior on the mobile Internet , 2007, TWEB.

[7]  Ali Shiri,et al.  Social search: A taxonomy of, and a user-centred approach to, social web search , 2011, Program.

[8]  Ya Xu,et al.  Computers and iphones and mobile phones, oh my!: a logs-based comparison of search users on different devices , 2009, WWW '09.

[9]  Meredith Ringel Morris,et al.  To search or to ask: the routing of information needs between traditional search engines and social networks , 2014, CSCW.

[10]  Georg Groh,et al.  Appropriateness of search engines, social networks, and directly approaching friends to satisfy information needs , 2015, 2015 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM).

[11]  Shumeet Baluja,et al.  A large scale study of wireless search behavior: Google mobile search , 2006, CHI.

[12]  Nuria Oliver,et al.  Understanding mobile web and mobile search use in today's dynamic mobile landscape , 2011, Mobile HCI.

[13]  Stefano Mizzaro,et al.  How many relevances in information retrieval? , 1998, Interact. Comput..

[14]  Meredith Ringel Morris,et al.  What do people ask their social networks, and why?: a survey study of status message q&a behavior , 2010, CHI.