A Formal Model of Trust Based on Outcomes

The study of trust has occupied scholars from a number of disciplines, who have made limited attempts at integrating the different streams. One reason for lack of integration is that no clear definition of trust exists. In this article we grapple with this issue by going back to first principles to derive a mathematically precise and statistically rigorous definition of trust. In giving a rigorous meaning of trust, we also capture the key elements of the concept as highlighted by various disciplinary lenses. Our definition of trust, although rationally based, is consistent with many of the findings of earlier behavioral and sociological research. Its contribution is in adding precision and richness to our understanding of how trust is created and maintained in various social and economic interactions.

[1]  J. Thompson,et al.  Strategies, Structures, and Processes of Organizational Decision , 1959 .

[2]  Harold Guetzkow,et al.  Comparative Studies in Administration. , 1960 .

[3]  G. C. Homans,et al.  Social Behavior: Its Elementary Forms. , 1975 .

[4]  Adams Js Towards an understanding of inequity , 1963 .

[5]  J. Rotter Generalized expectancies for interpersonal trust. , 1971 .

[6]  M. Deutsch Equity, Equality, and Need: What Determines Which Value Will Be Used as the Basis of Distributive Justice? , 1975 .

[7]  J. V. Maanen,et al.  Toward a theory of organizational socialization , 1977 .

[8]  J. Rotter Interpersonal trust, trustworthiness, and gullibility. , 1980 .

[9]  William G. Ouchi,et al.  Markets, Bureaucracies, and Clans. , 1980 .

[10]  L. Zucker Production of trust: Institutional sources of economic structure, 1840–1920. , 1986 .

[11]  P. Dasgupta Trust as a commodity , 1988 .

[12]  David M. Kreps Corporate culture and economic theory , 1990 .

[13]  Jennifer A. Chatman Matching People and Organizations: Selection and Socialization in Public Accounting Firms , 1989 .

[14]  M. Rabin Published by: American , 2022 .

[15]  Donna K. Cooke,et al.  Validity of an Honesty Test in Predicting Theft Among Convenience Store Employees , 1993 .

[16]  O. Williamson Calculativeness, Trust, and Economic Organization , 1993, The Journal of Law and Economics.

[17]  William G. Dyer,et al.  Team Building: Current Issues and New Alternatives , 1994 .

[18]  J. Barney,et al.  Trustworthiness as a Source of Competitive Advantage , 1994 .

[19]  R. Lewicki,et al.  Trust in relationships: A model of development and decline. , 1995 .

[20]  J. H. Davis,et al.  An Integrative Model Of Organizational Trust , 1995 .

[21]  Walter W. Powell Trust-Based Forms of Governance , 1996 .

[22]  R. Lewicki,et al.  Developing and Maintaining Trust in Work Relationships , 1996 .

[23]  Roderick M. Kramer,et al.  Collective trust and collective action: The decision to trust as a social decision. , 1996 .

[24]  Bor-Shiuan Cheng,et al.  The Influence of Relational Demography and Guanxi : the Chinese Case , 1998 .