Students’ Use of Computer-Mediated Communication in a Distance Education Course

Objectives The authors were interested in how and why students use computer-mediated communication (CMC). Method Electronic messages sent by 76 social work students enrolled in a distance education course were examined. Responses to a survey with regard to the usefulness of these technologies were also analyzed. Results Students attending at distant sites were more likely than on-campus students to use both e-mail and the course listserv. Students used the technology more often for practical reasons than for academic enrichment. At the end of the term they reported increased competence in using CMC and expressed positive opinions about these technological supports. Conclusions CMC presents a partial remedy for the real and perceived isolation of students taking classes at distant sites. It does not, however, automatically augment learning.