Mediation = Information Revelation + Analogical Reasoning

This paper presents an initial study of the relevant issues on the development of an automated mediation agent. The work is conducted within the `curious negotiator' framework [1] . The paper demonstrates that mediation is a knowledge intensive process that integrates information revelation and analogical reasoning. The introduced formalism is used to demonstrate how via revealing the appropriate information and reshaping the set of issues of the disputing parties mediation can succeed. The paper presents MediaThor - a mediating agent that utilises past experiences and information from negotiating parties to mediate disputes and change the positions of negotiating parties.

[1]  Jonathan Wilkenfeld,et al.  THE ROLE OF MEDIATION IN CONFLICT MANAGEMENT : CONDITIONS FOR SUCCESSFUL RESOLUTION , 1999 .

[2]  Sarit Kraus,et al.  AutoMed: an automated mediator for bilateral negotiations under time constraints , 2007, AAMAS '07.

[3]  L. Thompson,et al.  A Look into the Mind of the Negotiator: Mental Models in Negotiation , 2003 .

[4]  John K. Debenham,et al.  Informed Recommender: Basing Recommendations on Consumer Product Reviews , 2007, IEEE Intelligent Systems.

[5]  Fausto Giunchiglia,et al.  Semantic Matching: Algorithms and Implementation , 2007, J. Data Semant..

[6]  E. Dukes,et al.  What we know about environmental conflict resolution: An analysis based on research , 2004 .

[7]  James C. Lester,et al.  Dialogue Management for Conversational Case-Based Reasoning , 2004, ECCBR.

[8]  John K. Debenham Bargaining with information , 2004, Proceedings of the Third International Joint Conference on Autonomous Agents and Multiagent Systems, 2004. AAMAS 2004..

[9]  Janet L. Kolodner,et al.  Case-Based Reasoning , 1988, IJCAI 1989.

[10]  L. Orman Virtual Institutions , 2010 .

[11]  R. A. M. O N L O P E Z D E M A N T A R A S,et al.  Retrieval, reuse, revision and retention in case-based reasoning , 2006 .

[12]  John K. Debenham,et al.  Exchange Rate Modelling for E-Negotiators Using Text Mining Techniques , 2007, E-Service Intelligence.

[13]  James N. Druckman,et al.  e-Mediation: Evaluating the Impacts of an Electronic Mediator on Negotiating Behavior , 2004 .

[14]  R. Lewicki Essentials of Negotiation , 1996 .

[15]  K. Sycara Problem Restructuring in Negotiation , 1991 .

[16]  I. William Zartman,et al.  The Practical Negotiator , 1983 .

[17]  Alastair Smith,et al.  Mediation and Peacekeeping in a Random Walk Model of Civil and Interstate War , 2003 .

[18]  Rocky Ross,et al.  Mental models , 2004, SIGA.

[19]  Debbie Zhang,et al.  Informing the Curious Negotiator: Automatic News Extraction from the Internet , 2006, Selected Papers from AusDM.

[20]  John K. Debenham,et al.  Curious Negotiator , 2002, CIA.

[21]  P. Jehiel,et al.  Dynamic Processes of Social and Economic Interactions: On the Persistence of Inefficiencies , 2001, Journal of Political Economy.

[22]  Carles Sierra,et al.  Evolutionary Computing and Negotiating Agents , 1998, AMET.

[23]  Janet L. Kolodner,et al.  The MEDIATOR: Analysis of an Early Case-Based Problem Solver , 1989, Cogn. Sci..

[24]  Carles Sierra,et al.  Information-Based Agency , 2007, IJCAI.