Assessing the quality of information to support people in making decisions about their health and healthcare

The Picker Institute works with patients, professionals and policy makers to promote understanding of the patient's perspective at all levels of healthcare policy and practice. We undertake a unique combination of research, development and policy activities which together work to make patients' views count. There are three key strands to our work: • Measurement-researching and evaluating patients' experience • Improvement-leading initiatives that make improvements happen • Policy-building evidence to inform health policy. Items may be reproduced free of charge in any format or medium provided that they are not for commercial resale. This consent is subject to the material being reproduced accurately and provided it is not used in a derogatory manner or misleading context.

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