What hampers innovation? External stakeholders, the organization, groups and individuals: a systematic review of empirical barrier research

Innovation is essential for organizations. A variety of factors which hamper, delay or block innovation, so-called barriers, have been researched by a multitude of studies for more than 30 years. We map the field by a systematic review of 188 empirical studies on barriers complemented by a citation analysis, which highlights the fragmentation of barrier research. We propose the External environment Organization Group Individual barrier model (EOGI barrier model) aiming at a more encompassing identification of barriers which unites previous findings, acknowledges different level of analysis, and draws on theory (stakeholder theory, managerial levers of dynamic capabilities). The manifestations of innovation barriers identified in the reviewed studies are classified according to the EOGI barrier model: external environment (external stakeholders: investor, potential employee, supplier, competitor, customer, state, society), organization (managerial levers of dynamic capabilities: strategy, structure, size, resources, organizational learning, organizational culture), group (team structure, team climate, team processes, composition of members depending on their characteristics, leadership style), and individual (managers’ attitudes and abilities, employees’ attitudes and abilities). Additionally, we address strategies to reduce barriers. The research synthesis provides five directions for future research concerning multiple level of analysis, theory-driven sub-categories of each level, interaction of barriers, context specificity of barriers, and origin of the data (level of innovativeness, national culture, differences between developing, newly industrialized and developed countries).

[1]  D. Third OECD/Eurostat . Oslo Manual-Guidelines for Collecting and Interpreting Technological Innovation Paris, France: , 2005 .

[2]  José F. Molina-Azorín,et al.  Competitive strategy, structure and firm performance , 2010 .

[3]  H. Scarbrough,et al.  The Successful Exploitation of New Technology in Banking , 1988 .

[4]  Timothy W. Nix,et al.  Strategies for assessing and managing organizational stakeholders , 1991 .

[5]  Bernd Kriegesmann,et al.  Umsetzungsbarrieren bei Produktinnovationen: Führt der „Weg des geringsten Widerstands“ zum Innovationserfolg? , 2008 .

[6]  Mahmood Niazi Software Process Improvement Implementation: Avoiding Critical Barriers , 2009 .

[7]  Athanasios Hadjimanolis,et al.  The Barriers Approach to Innovation , 2003 .

[8]  Michael Johnson,et al.  Barriers to innovation adoption: a study of e-markets , 2010, Ind. Manag. Data Syst..

[9]  A. Sohal,et al.  IT projects: evaluation, outcomes and impediments , 2003 .

[10]  S. Koh,et al.  ERP II: The involvement, benefits and impediments of collaborative information sharing , 2008 .

[11]  Ronald K. Mitchell,et al.  Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts , 1997 .

[12]  K. Fletcher,et al.  Organizational, strategic and technical barriers to successful implementation of database marketing , 1995 .

[13]  Robert G. Cooper,et al.  From Experience: The invisible success factors in product innovation , 1999 .

[14]  Laurence Brooks,et al.  Assessing organisational obstacles to component-based development: a case study approach , 2000, Inf. Softw. Technol..

[15]  D. Doloreux,et al.  On the dynamics of innovation in Quebec's coastal maritime industry , 2008 .

[16]  M. Meulenberg,et al.  Market Orientation, Innovativeness, Product Innovation, and Performance in Small Firms , 2004 .

[17]  P. N. Bukh,et al.  Barriers to customer‐oriented management accounting in financial services , 2000 .

[18]  Constance E. Helfat,et al.  Dynamic capabilities : understanding strategic change in organizations , 2007 .

[19]  Jonathan Reynolds,et al.  Are there barriers to innovation in retailing? , 2009 .

[20]  L. Spence,et al.  Reinterpretation of a metaphor: from stakes to claims , 2003 .

[21]  M. Savona,et al.  What hampers innovation? Revealed barriers versus deterring barriers , 2012 .

[22]  Stefan Fiedler,et al.  Managing resistance in an organizational transformation: A case study from a mobile operator company , 2010 .

[23]  Edeltraud Guenther,et al.  The ‘Why Not’–Perspective of Green Purchasing: A Multilevel Case Study Analysis , 2013 .

[24]  A. Fink Conducting research literature reviews , 1998 .

[25]  Scott A. Wymer,et al.  Factors Influencing e-commerce Adoption and Use by Small and Medium Businesses , 2005, Electron. Mark..

[26]  B. Nijstad,et al.  The routinization of innovation research: A constructively critical review of the state-of-the-science , 2004 .

[27]  L. Preston,et al.  Managing the Extended Enterprise: The New Stakeholder View , 2002 .

[28]  Spencer Henson,et al.  Barriers to HACCP implementation: evidence from the food processing sector in Ontario, Canada , 2010 .

[29]  Devan Ray Donaldson,et al.  Implementing PREMIS: a case study of the Florida Digital Archive , 2010, Libr. Hi Tech.

[30]  Peter Hoonakker,et al.  Barriers and benefits of quality management in the construction industry: An empirical study , 2010 .

[31]  C. Garcés‐Ayerbe,et al.  Barriers to the adoption of proactive environmental strategies , 2011 .

[32]  Carol A. Adams,et al.  Making a difference : sustainability reporting, accountability and organisational change. , 2007 .

[33]  Akbar Hassanpoor,et al.  Strategic Management in the Public Sector: Reflections on It’s Applicability to Iranian Public Organizations , 2011 .

[34]  Dominique Tourigny,et al.  Impediments to innovation faced by Canadian manufacturing firms , 2004 .

[35]  Edeltraud Guenther,et al.  What hampers energy system transformations? The case of smart grids , 2014 .

[36]  A. Neely,et al.  Networking and Innovation: A Systematic Review of the Evidence , 2004 .

[37]  Y. Fassin,et al.  Faculteit Economie En Bedrijfskunde Tweekerkenstraat 2 B-9000 Gent the Stakeholder Model Refined , 2022 .

[38]  Lyndon Simkin,et al.  Barriers impeding effective implementation of marketing plans – a training agenda , 2002 .

[39]  Raymond Y. C. Tse,et al.  An empirical analysis of the barriers to implementing e‐commerce in small‐medium sized construction contractors in the state of Victoria, Australia , 2001 .

[40]  J. Cegarra-Navarro,et al.  The role of cultural barriers in the relationship between open‐mindedness and organizational innovation , 2010 .

[41]  Jack Carlsen,et al.  BEST EN Case Studies: Innovation for Sustainable Tourism , 2008 .

[42]  Daniel G. Bachrach,et al.  The influence of management journals in the 1980s and 1990s , 2005 .

[43]  E. Rogers Diffusion of Innovations , 1962 .

[44]  L. Preston,et al.  The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications , 1995 .

[45]  Stephen J. Ventura,et al.  Barriers to GIS Use in Planning , 2010 .

[46]  Franz C. Palm,et al.  Financial Constraints and Other Obstacles: are they a Threat to Innovation Activity? , 2008 .

[47]  Ljiljana Božić,et al.  The antecedents of SME innovativeness in an emerging transition economy , 2009 .

[48]  Alba Bala,et al.  Experiences with greening suppliers. The Universitat Autònoma de Barcelona , 2008 .

[49]  G. Pisano Can science be a business? Lessons from biotech. , 2006, Harvard business review.

[50]  John Storey,et al.  THE MANAGEMENT OF INNOVATION PROBLEM , 2000 .

[51]  Jennifer I. Manuel,et al.  Preparing Social Work Practitioners to Use Evidence-Based Practice , 2009 .

[52]  L. Harris Getting Professionals to Plan: Pressures, Obstacles and Tactical Responses , 2000 .

[53]  Kamel Mellahi,et al.  Corporate governance failure and contingent political resources in transition economies: A longitudinal case study , 2011 .

[54]  Sherif Ali Mohtady Mohamed,et al.  An empirical investigation into the link between information technology implementation barriers and coping strategies in the Australian construction industry , 2004 .

[55]  R. Edward Freeman,et al.  The Stakeholder Approach Revisited , 2004, Wirtschafts- und Unternehmensethik.

[56]  Zoonky Lee,et al.  Impediments to successful ERP implementation process , 2005, Bus. Process. Manag. J..

[57]  Antonio Vanderley Herrero Sola,et al.  Organizational human factors as barriers to energy efficiency in electrical motors systems in industry , 2007 .

[58]  Robert G. Cooper,et al.  Why new industrial products fail , 1975 .

[59]  Serkan Türkeli,et al.  Designing a Capability-Focused Strategic Management Model for a Turkish Public Hospital: Learning from Failure , 2010 .

[60]  Jacqueline Cramer,et al.  Barriers and stimuli for ecodesign in SMEs , 2002 .

[61]  William G. Egelhoff,et al.  Strategy and Structure: Extending the Theory and Integrating the Research on National and International Firms , 2001 .

[62]  S. Kozlowski,et al.  Multilevel Theory, Research, a n d M e t h o d s i n Organizations Foundations, Extensions, and New Directions , 2022 .

[63]  Marina Apaydin,et al.  A Multi-Dimensional Framework of Organizational Innovation: A Systematic Review of the Literature , 2010 .

[64]  Martin Wolfe The Concept of Economic Sectors , 1955 .

[65]  Paul Gerhardt Schierz,et al.  An Empirical Analysis of the Acceptance of E-Procurement in the German Public Sector , 2009 .

[66]  Janusz Reichel,et al.  Assessment of the potential of cleaner production implementation in Polish enterprises , 2002 .

[67]  Barbara Flügge,et al.  Electronic customs innovation: An improvement of governmental infrastructures , 2009, Gov. Inf. Q..

[68]  Anthony C. Masi,et al.  Manufacturing Change: A Two-Country, Three- Industry Comparison , 2000 .

[69]  Joseph W. Rottman,et al.  Before and after CASE adoption , 1996, Inf. Manag..

[70]  N. Bhuiyan,et al.  A case study of a quality system implementation in a small manufacturing firm , 2005 .

[71]  Tao Ren,et al.  Barriers and drivers for process innovation in the petrochemical industry: A case study , 2009 .

[72]  Patrick A.M. Vermeulen,et al.  Uncovering Barriers to Complex Incremental Product Innovation in Small and Medium‐Sized Financial Services Firms* , 2005 .

[73]  A R Jadad,et al.  What contributions do languages other than English make on the results of meta-analyses? , 2000, Journal of clinical epidemiology.

[74]  J. Storey,et al.  Managers' Theories About the Process of Innovation , 2004 .

[75]  M. Faisal Analysing the barriers to corporate social responsibility in supply chains: an interpretive structural modelling approach , 2010 .

[76]  E. Chan Barriers to EMS in the hotel industry , 2008 .

[77]  P. Costa,et al.  A contemplated revision of the NEO Five-Factor Inventory , 2004 .

[78]  F. Damanpour Organizational Innovation: A Meta-Analysis Of Effects Of Determinants and Moderators , 1991 .

[79]  Han Shi,et al.  Barriers to the implementation of cleaner production in Chinese SMEs: government, industry and expert stakeholders' perspectives , 2008 .

[80]  Steven R. Gordon,et al.  Organizational hurdles to distributed database management systems (DDBMS) adoption , 1992, Inf. Manag..

[81]  N. Anderson,et al.  Measuring climate for work group innovation: development and validation of the team climate inventory , 1998 .

[82]  G. Jacobs,et al.  The fatal smirk: Insider accounts of organizational change processes in a police organization , 2006 .

[83]  S. Arabia,et al.  Quality Management Standards (QMS) Implementation in Egypt: ISO 9000 Perspectives , 2010 .

[84]  Chee W. Chow,et al.  Strategy, IT applications for planning and control, and firm performance: The impact of impediments to IT implementation , 2006, Inf. Manag..

[85]  N. Adler,et al.  When Knowledge Wins: Transcending the Sense and Nonsense of Academic Rankings , 2009 .

[86]  Larisa V. Shavinina The international handbook on innovation , 2003 .

[87]  Antonella Martini,et al.  Barriers and levers towards knowledge management configurations , 2005 .

[88]  C. Pardo,et al.  Barriers to the “key supplierization” of the firm , 2011 .

[89]  S. Peltola Can an old firm learn new tricks? A corporate entrepreneurship approach to organizational renewal , 2012 .

[90]  Tomac Cater,et al.  Factors of effective strategy implementation: Empirical evidence from Slovenian business practice , 2010 .

[91]  L. G. Hrebiniak Obstacles to Effective Strategy Implementation , 2006 .

[92]  Stephen McLaughlin,et al.  Barrier impact on organizational learning within complex organizations , 2008, J. Knowl. Manag..

[93]  S. Gopalakrishnan,et al.  Theories of organizational structure and innovation adoption: the role of environmental change , 1998 .

[94]  Patrik Thollander,et al.  Barriers to and driving forces for energy efficiency in the non-energy intensive manufacturing industry in Sweden , 2006 .

[95]  Nitza Geri,et al.  A Theory of Constraints approach to interorganizational systems implementation , 2008, Inf. Syst. E Bus. Manag..

[96]  John Bessant,et al.  Managing innovation beyond the steady state , 2005 .

[97]  P. Balachandra,et al.  Barriers to energy efficiency in small industry clusters: Multi-criteria-based prioritization using the analytic hierarchy process , 2006 .

[98]  S. Seibert,et al.  The big five personality dimensions and entrepreneurial status: a meta-analytical review. , 2006, The Journal of applied psychology.

[99]  Mira Kartiwi,et al.  Perception of Barriers to E-Commerce Adoption in SMEs in a Developed and Developing Country: A Comparison Between Australia and Indonesia , 2010, J. Electron. Commer. Organ..

[100]  R. Freeman Strategic Management: A Stakeholder Approach , 2010 .

[101]  D. Tranfield,et al.  Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review , 2003 .

[102]  Basheer AL-allak,et al.  Evaluating the Adoption and Use of Internet-based Marketing Information Systems to Improve Marketing Intelligence (The Case of Tourism SMEs in Jordan) , 2010 .

[103]  T.C.E. Cheng,et al.  Logistics information systems: The Hong Kong experience , 2008 .

[104]  David W. Roach,et al.  Obstacles to computer integrated manufacturing success: A study of practitioner perceptions , 1997 .

[105]  Javier Delgado-Ceballos,et al.  The Effect of Internal Barriers on the Connection Between Stakeholder Integration and Proactive Environmental Strategies , 2012 .

[106]  Rose Sebastianelli,et al.  THE BARRIERS TO TOTAL QUALITY MANAGEMENT , 1998 .

[107]  D. Dougherty,et al.  The Illegitimacy of Successful Product Innovation in Established Firms , 1994 .

[108]  Mário Raposo,et al.  Stakeholder theory: issues to resolve , 2011 .

[109]  Kjell Grønhaug,et al.  Exploring barriers to the successful implementation of a formulated strategy , 2002 .

[110]  R. Gephart Qualitative Research and the Academy of Management Journal , 2004 .

[111]  D. Cook,et al.  Systematic Reviews: Synthesis of Best Evidence for Clinical Decisions , 1997, Annals of Internal Medicine.

[112]  Vincent Pellettiere Organization Self-Assessment to Determine the Readiness and Risk for a Planned Change , 2006 .

[113]  J. Antony,et al.  Gearing Six Sigma into UK manufacturing SMEs: results from a pilot study , 2008, J. Oper. Res. Soc..

[114]  Carlos Carreira,et al.  Do financial constraints threat the innovation process? Evidence from Portuguese firms , 2011 .

[115]  L. Harris,et al.  The Greening of Organization Culture: Managers View on the Depth, Degree and Diffusion of Change , 2002 .

[116]  Jörn-Henrik Thun,et al.  An empirical analysis of green supply chain management in the German automotive industry , 2009 .

[117]  Matthew S. Wood,et al.  Making it personal: : Opportunity individuation and the shaping of opportunity beliefs , 2014 .

[118]  Diomidis Spinellis,et al.  Barriers to the Adoption of B2B e-Marketplaces by Large Enterprises: Lessons Learned From the Hellenic Aerospace Industry , 2011, Inf. Syst. Manag..

[119]  John R. Baldwin,et al.  Impediments to advanced technology adoption for Canadian manufacturers , 2001 .

[120]  Ada Scupola,et al.  ICT Adoption in Facilities Management Supply Chain: The Case of Denmark , 2012 .

[121]  S. Sambrook,et al.  Towards a multidisciplinary definition of innovation , 2009 .

[122]  David C. Wilson,et al.  Diagnosing and treating operational and implementation barriers in synoptic marketing planning , 2008 .

[123]  N. Al-Qirim The adoption and diffusion of e-commerce in developing countries: The case of an NGO in Jordan , 2007 .

[124]  Jorge A. Arevalo,et al.  Corporate social responsibility practices in India: approach, drivers, and barriers , 2011 .

[125]  Roberto Panizzolo,et al.  Managing Innovation in SMEs: A Multiple Case Analysis of the Adoption and Implementation of Product and Process Design Technologies , 1998 .

[126]  Antonia Madrid‐Guijarro,et al.  Barriers to Innovation among Spanish Manufacturing SMEs , 2009 .

[127]  Joachim Schleich,et al.  Barriers to energy efficiency: A comparison across the German commercial and services sector , 2009 .

[128]  Svetlana. Cicmil Implementing organizational change projects: impediments and gaps , 1999 .

[129]  Elena Maceviciute,et al.  Review of: Einspruch, Eric L. An introductory guide to SPSS® for Windows®. 2nd ed. Thousand Oaks, CA: Sage Publications, 2005 , 2006, Inf. Res..

[130]  Wei Pan,et al.  Strategies for managing innovation in UK housebuilding , 2010 .

[131]  Patrick Vermeulen,et al.  Managing Product Innovation in Financial Services Firms , 2004 .

[132]  Katharina Hoelzle,et al.  THE AMBIDEXTROUS ORGANIZATION IN PRACTICE: BARRIERS TO INNOVATION WITHIN RESEARCH AND DEVELOPMENT. , 2008 .

[133]  Hanna Hottenrott,et al.  Financing Constraints for Industrial Innovation: What do We Know? , 2010 .

[134]  I. Barreto Dynamic Capabilities: A Review of Past Research and an Agenda for the Future , 2010 .

[135]  H. Walker,et al.  Drivers and barriers to environmental supply chain management practices: lessons from the public and private sectors , 2008 .

[136]  Réjean Landry,et al.  Lessons from Innovation Empirical Studies in the Manufacturing Sector: A Systematic Review of the Literature from 1993-2003 , 2006 .

[137]  Beliz Ozorhon,et al.  Organizational memory formation and its use in construction , 2005 .

[138]  Charles A. Snyder,et al.  The obstacles to successful CIM , 1994 .

[139]  Abdulsalam A. Al-Sudairi,et al.  Prioritizing barriers to successful business process re‐engineering (BPR) efforts in Saudi Arabian construction industry , 2005 .

[140]  R. Salomone Integrated management systems: experiences in Italian organizations , 2008 .

[141]  H. Gemünden,et al.  Systematisierung, Erklärungsbeiträge und Effekte von Innovationsbarrieren , 2007 .

[142]  Jeremy Hall,et al.  Disruptive Technologies, Stakeholders and the Innovation Value-Added Chain: A Framework for Evaluating Radical Technology Development , 2005 .

[143]  Stanley Richardson,et al.  The Implementation of Innovation by a Multinational Operating in Two Different Environments: A Comparative Study , 2002 .

[144]  Fevzi Okumus,et al.  Barriers and resistance to change in hotel firms: an investigation at unit level , 1998 .

[145]  J. Post,et al.  Managing the Environmental Change Process: Barriers and Opportunities , 1994 .

[146]  Kathleen M. Eisenhardt,et al.  DYNAMIC CAPABILITIES, WHAT ARE THEY? , 2000 .

[147]  Electronic Procurement in der öffentlichen Verwaltung , 2009 .

[148]  Joseph Sarkis,et al.  Barriers to the Implementation of Environmentally Oriented Reverse Logistics: Evidence from the Automotive Industry Sector , 2010 .

[149]  A. Lederer,et al.  Meeting the challenges of information systems planning. , 1992, Long range planning.

[150]  Charlene A. Yauch,et al.  Cellular manufacturing for small businesses: key cultural factors that impact the conversion process , 2002 .

[151]  Tay Keong Tan,et al.  Teaching Old Dogs New Tricks , 2001 .

[152]  D. Teece,et al.  DYNAMIC CAPABILITIES AND STRATEGIC MANAGEMENT , 1997 .

[153]  F. Damanpour Organizational Size and Innovation , 1992 .

[154]  N. Archer,et al.  Barriers to the adoption of online supply chain solutions in small and medium enterprises , 2008 .

[155]  Alan Lewis,et al.  How Award-Winning SMEs Manage the Barriers to Innovation , 2007 .

[156]  Fabrice Galia,et al.  Complementarities between obstacles to innovation: evidence from France , 2004 .

[157]  S. K. Chadha,et al.  A Study on Knowledge Management Practices of Auto Component Manufacturing Companies in Ludhiana City , 2010 .

[158]  Edeltraud Guenther,et al.  External environment, the innovating organization, and its individuals , 2015 .

[159]  E. Bazini,et al.  Barriers of ICT implementation within SMEs in service sector in Albania , 2011 .

[160]  A. Wilkinson,et al.  A STUDY OF THE ASSOCIATION BETWEEN DOWNSIZING AND INNOVATION DETERMINANTS , 2008 .

[161]  Athanasios Hadjimanolis,et al.  Barriers to innovation for SMEs in a small less developed country (Cyprus) , 1999 .

[162]  R. Harms,et al.  "Don't rest on your laurels": an inquiry into the barriers to radical follow-up innovation in New Technology Based Ventures , 2008 .

[163]  Melissa Sedmak,et al.  Studying the processes during implementation of enterprise systems , 2010 .

[164]  Heidi M. Neck,et al.  Building an organizational capability for radical innovation: The direct managerial role , 2011 .

[165]  Adegoke Oke,et al.  Barriers to innovation management in service companies , 2004 .

[166]  R. Lozano Orchestrating Organisational Changes for Corporate Sustainability , 2007 .

[167]  A. Sohal,et al.  Environmental management system adoption by Australasian organisations: part 1: reasons, benefits and impediments , 2004 .

[168]  R. Shankar,et al.  Modelling the barriers of green supply chain practices: an Indian perspective , 2010 .

[169]  S. Borins,et al.  What border? Public management innovation in the United States and Canada , 2000 .

[170]  Frederique Savignac,et al.  The Impact of Financial Constraints on Innovation: What Can Be Learned from a Direct Measure? , 2007 .

[171]  K. Klein,et al.  The Challenge of Innovation Implementation , 1996 .

[172]  F. Damanpour Organizational complexity and innovation: developing and testing multiple contingency models , 1996 .

[173]  Robin T. Peterson,et al.  Obstacles to TQM Implementation in Mexico's Maquiladora Industry , 2004 .

[174]  S. Shane,et al.  The Promise of Entrepreneurship as a Field of Research , 2000 .

[175]  H. Quazi Implementation of an environmental management system: the experience of companies operating in Singapore , 1999 .

[176]  A. Giacomazzi,et al.  Internal and External Challenges to Implementing Community Policing: Examining Comprehensive Assessment Reports from Multiple Sites , 2004 .

[177]  A. Rubenstein,et al.  Stimulating the flow of innovations to the U.S. automotive industry , 1981 .

[178]  Juett R. Cooper A multidimensional approach to the adoption of innovation , 1998 .

[179]  Z. Kenessey THE PRIMARY, SECONDARY, TERTIARY AND QUATERNARY SECTORS OF THE ECONOMY , 1987 .

[180]  Ghazi A. Al-Weshah,et al.  E-Business Enablers and Barriers: Empirical Study of SMEs in Jordanian Communication Sector , 2012 .

[181]  Stephen Ison,et al.  Understanding structural and cultural impediments to ICT system integration , 2006 .

[182]  Steve Rowlinson,et al.  What empowers individuals and teams in project settings? A critical incident analysis , 2010 .

[183]  D. Lam,et al.  Human and organizational factors affecting telemedicine utilization within U.S. military forces in Europe. , 2005, Telemedicine journal and e-health : the official journal of the American Telemedicine Association.