Supporting Knowledge Transfer through Decomposable Reasoning Artifacts

Technology to support knowledge transfer and cooperative inquiry must offer its users the ability to effectively interpret knowledge structures produced by collaborators. Communicating the reasoning processes that underlie a finding is one method for enhancing interpretation, and can result in more effective evaluation and application of shared knowledge. In knowledge management tools, interpretation is aided by creating knowledge artifacts that can expose their provenance to scrutiny and that can be transformed into diverse representations that suit their consumers' perspectives and preferences. We outline the information management needs of inquiring communities characterized by hypothesis generation tasks, and propose a model for communication, based in theories of hermeneutics, semiotics, and abduction, in which knowledge structures can be decomposed into the lower-level reasoning artifacts that produced them. We then present a proof-of-concept implementation for an environment to support the capture and communication of analytic products, with emphasis on the domain of intelligence analysis

[1]  Gerhard Fischer,et al.  Articulating the Task at Hand and Making Information Relevant to It , 2001, Hum. Comput. Interact..

[2]  Aldo de Moor Patterns for the Pragmatic Web , 2005, ICCS.

[3]  Ramkrishnan V. Tenkasi,et al.  Designing Information Technology to Support Distributed Cognition Ceo Publication G 93-16 (236) Designing Information Technology to Support Distributed Cognition Designing Information Technology to Support Distributed Cognition , 1994 .

[4]  Ben Shneiderman,et al.  Codex, memex, genex: the pursuit of transformational technologies , 1998, Int. J. Hum. Comput. Interact..

[5]  Peter H. Gray,et al.  Knowledge Sourcing Effectiveness , 2004, Manag. Sci..

[6]  H. Gadamer,et al.  Truth and Method , 1960 .

[7]  Kristin A. Cook,et al.  Illuminating the Path: The Research and Development Agenda for Visual Analytics , 2005 .

[8]  Schahram Dustdar,et al.  Caramba—A Process-Aware Collaboration System Supporting Ad hoc and Collaborative Processes in Virtual Teams , 2004, Distributed and Parallel Databases.

[9]  Jon Williamson,et al.  Abduction, Reason, and Science: Processes of Discovery and Explanation , 2003 .

[10]  Jonathan Grudin,et al.  Desituating Action: Digital Representation of Context , 2001, Hum. Comput. Interact..

[11]  Frederico T. Fonseca,et al.  Toward an alternative notion of information systems ontologies: Information engineering as a hermeneutic enterprise , 2005, J. Assoc. Inf. Sci. Technol..

[12]  H. Gadamer,et al.  Truth and Method , 1960 .

[13]  M. Lynn Hawaii International Conference on System Sciences , 1996 .

[14]  Susanne Grabowski,et al.  Human-computer interaction viewed as pseudo-communication , 2001, Knowl. Based Syst..

[15]  J. Williams,et al.  Investigation Organizer: the development and testing of a Web-based tool to support mishap investigations , 2005, 2005 IEEE Aerospace Conference.

[16]  Jean Scholtz,et al.  Glass Box: An Instrumented Infrastructure for Supporting Human Interaction with Information , 2005, Proceedings of the 38th Annual Hawaii International Conference on System Sciences.

[17]  Samuli Pekkola,et al.  Presenting the Past: A Framework for Facilitating the Externalization and Articulation of User Activities in Desktop Environment , 2006, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06).

[18]  Yolanda Gil,et al.  TRELLIS: An Interactive Tool for Capturing Information Analysis and Decision Making , 2002, EKAW.

[19]  Richard J. Boland,et al.  Knowledge management technology and the reproduction of knowledge work practices , 2000, J. Strateg. Inf. Syst..

[20]  Rob Johnson Developing a Taxonomy of Intelligence Analysis Variables , 2003 .

[21]  El-Sayed Abou-Zeid What Can Ontologists Learn from Knowledge Management? , 2003, J. Comput. Inf. Syst..

[22]  Dianne Hall,et al.  Building a Theoretical Foundation for a Learning-Oriented Knowledge Management System , 2003 .

[23]  J. Llewelyn Beyond Objectivism and Relativism: Science, Hermeneutics, and Praxis , 1985 .

[24]  Gerhard Fischer,et al.  Knowledge Management: Problems, Promises, Realities, and Challenges , 2001, IEEE Intell. Syst..

[25]  Mark Gahegan,et al.  Beyond Tools: Visual Support for the Entire Process of GIScience , 2005 .