MEASURING EFFICIENCY AND EFFECTIVENESS OF SUPPLY CHAIN: A CONTEXT TO INDIAN ORGANIZATIONS

DOI Number: https://doi.org/10.30780/IJTRS.V05.I11.001 pg. 1 www.ijtrs.com www.ijtrs.org Paper Id: IJTRS-V5-I9-005 Volume V Issue XI, November 2020 @2017, IJTRS All Right Reserved MEASURING EFFICIENCY AND EFFECTIVENESS OF SUPPLY CHAIN: A CONTEXT TO INDIAN ORGANIZATIONS Gurmail Singh, Amit Dutt 2 E-Mail Id: gurmail.15558@lpu.co.in Lovely Professional University, Phagwara, India AbstractEfficiency and effectiveness of the supply chain is a central standard of performance in an enterprise. Efficiency tests the work ratio of the company and the method incorporates common practices that optimize the resources available and effectiveness assesses the ability of an organization to attain its determined targets. Wellconstructed supply chains increase profitability, promote productivity, and reduce running costs. Although it is a difficult challenge to determine the efficiency and effectiveness of the supply chain and it is also important that decision-makers make better choices about improving the supply chain. In this article, we measure the effectiveness and efficiency of supply chain using a traditional DEA-CCR (Charnes Cooper-Rhodes) model and helps to achieve the base to make the right and effective decisions through evaluating effectiveness. The research also shows the Importance of Supply Chain performance indicators that helps to determine the input and output factors that play a major role in determining the efficiency and effectiveness of the supply chain. Through analyzing Key Performance Indicators, the study reveals how to define the slack in the supply chain utilizing the Return to Scale concept of the CCR. Through evaluating the findings of an observational analysis of 10 Indian firms in the manufacturing sectors, the Study demonstrates an interconnected solution to the supply chain. The findings confirm our underlying process of strong financial efficiency for effective supply chains.