Manager Behavior in a Balanced Scorecard Environment: Effects of Goal Setting, Perception of Fairness, Rewards, and Feedback

[1]  E. Ziegel,et al.  Balanced Scorecard , 2019, Encyclopedia of Public Administration and Public Policy, Third Edition.

[2]  Aroosha Qamar,et al.  Performance Management: A Roadmap for Developing Implementing and Evaluating Performance Management Systems , 2016 .

[3]  Joan Luft Discussion of “Managers' Commitment to the Goals Contained in a Strategic Performance Measurement System”* , 2010 .

[4]  Angelo S. DeNisi,et al.  Performance Appraisal, Performance Management and Improving Individual Performance: A Motivational Framework , 2006, Management and Organization Review.

[5]  Gary D. Ferrier,et al.  The economic benefit of goal congruence and implications for management control systems , 2006 .

[6]  C. Lau,et al.  Financial and nonfinancial performance measures: How do they affect job satisfaction? , 2005 .

[7]  Parbudyal Singh,et al.  Exploring the Links between Performance Appraisals and Pay Satisfaction , 2005 .

[8]  Sangmook Kim,et al.  Individual-Level Factors and Organizational Performance in Government Organizations , 2004 .

[9]  Thomas E. Becker,et al.  Employee commitment and motivation: a conceptual analysis and integrative model. , 2004, The Journal of applied psychology.

[10]  George A. Boyne,et al.  Sources of public service improvement: a critical review and research agenda , 2003 .

[11]  Marshall W. Meyer,et al.  Subjectivity and the Weighting of Performance Measures: Evidence from a Balanced Scorecard , 2003 .

[12]  E. A. Locke,et al.  Building a practically useful theory of goal setting and task motivation. A 35-year odyssey. , 2002, The American psychologist.

[13]  John P. Meyer,et al.  Commitment to organizational change: extension of a three-component model. , 2002, The Journal of applied psychology.

[14]  C. Schriesheim,et al.  Assessing the construct validity of the job descriptive index: a review and meta-analysis. , 2002, The Journal of applied psychology.

[15]  K. M. Bartol,et al.  Influence of performance evaluation rating segmentation on motivation and fairness perceptions. , 2001, The Journal of applied psychology.

[16]  John P. Meyer,et al.  Commitment in the workplace: toward a general model , 2001 .

[17]  David F. Larcker,et al.  Determinants of Performance Measure Choices in Worker Incentive Plans , 2001, Journal of Labor Economics.

[18]  Mary A. Malina,et al.  Communicating and Controlling Strategy: An Empirical Study of the Effectiveness of the Balanced Scorecard , 2001 .

[19]  R. Kaplan,et al.  Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II , 2001 .

[20]  P. Lynch,et al.  Reciprocation of perceived organizational support. , 2001, The Journal of applied psychology.

[21]  R. Kaplan,et al.  The strategy-focused organization , 2000 .

[22]  Linda Rhoades,et al.  Does Pay for Performance Increase or Decrease Perceived Self-Determination and Intrinsic Motivation? , 1999 .

[23]  Steven E. Salterio,et al.  The Balanced Scorecard: Judgmental Effects of Information Organization and Diversity , 1998 .

[24]  D. Larcker,et al.  Innovations in Performance Measurement: Trends and Research Implications , 1998 .

[25]  E. Ziegel,et al.  The Balanced Scorecard , 1998 .

[26]  Francine C. Mc Kenzie,et al.  Avoiding Performance Measurement Traps: , 1998 .

[27]  H. Gersbach On the Equivalence of General and Specific Control in Organizations , 1998 .

[28]  C. Pinder,et al.  Work Motivation in Organizational Behavior , 1997 .

[29]  Scott Highhouse,et al.  Fear of conflict and empathic buffering : Two explanations for the inflation of performance feedback , 1997 .

[30]  D. Larcker,et al.  Quality strategy, strategic control systems, and organizational performance , 1997 .

[31]  Brown,et al.  Organizational Commitment: Clarifying the Concept and Simplifying the Existing Construct Typology , 1996, Journal of vocational behavior.

[32]  Clive Fletcher,et al.  Performance Management, Job Satisfaction and Organizational Commitment1 , 1996 .

[33]  Tom R. Tyler,et al.  Psychological models of the justice motive: Antecedents of distributive and procedural justice. , 1994 .

[34]  R. Kaplan,et al.  PUTTING THE BALANCED SCORECARD TO WORK , 1993 .

[35]  Vicki L. Goodwin,et al.  Meta-Analysis of the Antecedents of Personal Goal Level and of the Antecedents and Consequences of Goal Commitment , 1992 .

[36]  J. Sawyer Goal and Process Clarity: Specification of Multiple Constructs of Role Ambiguity and a Structural Equation Model of Their Antecedents and Consequences , 1992 .

[37]  Hal B. Gregersen,et al.  Commitments to a parent company and a local work unit during repatriation. , 1992 .

[38]  John P. Meyer,et al.  A three-component conceptualization of organizational commitment , 1991 .

[39]  J. Greenberg,et al.  Organizational Justice: Yesterday, Today, and Tomorrow , 1990 .

[40]  John P. Meyer,et al.  The measurement and antecedents of affective, continuance and normative commitment to the organization , 1990 .

[41]  Stanley D. Nollen,et al.  Career Experiences, Perceptions of Employment Practices, and Psychological Commitment to the Organization , 1989 .

[42]  G. Latham,et al.  The effects of appraisal instrument, feedback and goal‐setting on worker satisfaction and commitment , 1989 .

[43]  J. Hollenbeck,et al.  An empirical examination of the antecedents of commitment to difficult goals. , 1989 .

[44]  C. Mottaz,et al.  Determinants of Organizational Commitment , 1988 .

[45]  E. A. Locke,et al.  Task complexity as a moderator of goal effects: A meta-analysis. , 1987 .

[46]  Edwin A. Locke,et al.  THE EFFECTS OF GOAL EMPHASIS ON PERFORMANCE ON A COMPLEX TASK[1] , 1987 .

[47]  C. Fletcher The Effects of Performance Review in Appraisal: Evidence and Implications , 1986 .

[48]  A. Bandura Social Foundations of Thought and Action: A Social Cognitive Theory , 1985 .

[49]  Charles K. Parsons,et al.  Assessing the feedback environment in work organizations: Development of the job feedback survey. , 1985 .

[50]  Michelle T. Iaffaldano,et al.  Job satisfaction and job performance: A meta-analysis. , 1985 .

[51]  Erik W. Larson,et al.  Relationships Between Worker Behavior and Commitment to the Organization and Union. , 1984 .

[52]  C. Rusbult,et al.  A Longitudinal Test of the Investment Model: The Impact on Job Satisfaction, Job Commitment, and Turnover of Variations in Rewards, Costs, Alternatives, and Investments , 1983 .

[53]  Edward L. Deci,et al.  Intrinsic Motivation and Self-Determination in Human Behavior , 1975, Perspectives in Social Psychology.

[54]  R. Dubin,et al.  Unit Performance, Situational Factors and Employee Attitudes in Spatially Separated Work Units. , 1974 .

[55]  Lyman W. Porter,et al.  The role of task-goal attributes in employee performance. , 1974 .

[56]  V. Vroom Work and motivation , 1964 .

[57]  R. Banker,et al.  The Balanced Scorecard: Judgmental Effects of Performance Measures Linked to Strategy , 2004 .

[58]  Brad Tuttle,et al.  The Effects of Comprehensive Information Reporting Systems and Economic Incentives on Managers' Time‐Planning Decisions , 2004 .

[59]  N. Fessler,et al.  Experimental Evidence on the Links among Monetary Incentives, Task Attractiveness, and Task Performance , 2003 .

[60]  Kristin Wentzel The Influence of Fairness Perceptions and Goal Commitment on Managers' Performance in a Budget Setting , 2002 .

[61]  Theresa Libby,et al.  Referent Cognitions and Budgetary Fairness: A Research Note , 2001 .

[62]  T. Judge,et al.  The job satisfaction-job performance relationship: a qualitative and quantitative review. , 2001, Psychological bulletin.

[63]  Sharon K. Parker,et al.  Job Satisfaction: A Cross-Cultural Review , 2001 .

[64]  Geoffrey B. Sprinkle,et al.  A Review of the Effects of Financial Incentives on Performance in Laboratory Tasks: Implications for Management Accounting , 2000 .

[65]  D. Larcker,et al.  Are nonfinancial measures leading indicators of financial performance? An analysis of customer satisfaction , 1998 .

[66]  R. Kaplan,et al.  Using the balanced scorecard as a strategic management system , 1996 .

[67]  T. Tyler,et al.  A Relational Model of Authority in Groups , 1992 .

[68]  G. Leventhal What Should Be Done with Equity Theory , 1980 .

[69]  H. D. Dewhirst,et al.  Relationships between goal clarity, participation in goal setting, and personality characteristics on job satisfaction in a scientific organization. , 1976, The Journal of applied psychology.

[70]  Kelley,et al.  Job satisfaction. , 1975, Hospital administration currents.

[71]  J. S. Adams,et al.  Inequity In Social Exchange , 1965 .