Analysis of the decision-making process for the adoption of Enterprise Resource Planning systems in Sri Lankan business environment

Enterprise resource planning (ERP) systems have been adopted by many Sri Lankan businesses in the past decade. This paper reports on a research project that analyses the decision making process for the adoption of enterprise resource planning systems in Sri Lankan business environmentpsila. The awareness of the decision makers about the strategic and the operational part of the adoption decision making process is evaluated in the paper. The process goes beyond evaluating software to consider the readiness of the organization to undergo a massive changing process in all aspects of the business. Also this paper reveals the differences in decision making among different levels of managers of organizations in the process of enterprise resource planning system adoption decision. The enterprise resource planning system adoption decision making process is viewed not only as a simple software selection process but also as a total cultural transformation in a business organization.