Organizational climate and culture.

Organizational climate and organizational culture theory and research are reviewed. The article is first framed with definitions of the constructs, and preliminary thoughts on their interrelationships are noted. Organizational climate is briefly defined as the meanings people attach to interrelated bundles of experiences they have at work. Organizational culture is briefly defined as the basic assumptions about the world and the values that guide life in organizations. A brief history of climate research is presented, followed by the major accomplishments in research on the topic with regard to levels issues, the foci of climate research, and studies of climate strength. A brief overview of the more recent study of organizational culture is then introduced, followed by samples of important thinking and research on the roles of leadership and national culture in understanding organizational culture and performance and culture as a moderator variable in research in organizational behavior. The final section of the article proposes an integration of climate and culture thinking and research and concludes with practical implications for the management of effective contemporary organizations. Throughout, recommendations are made for additional thinking and research.

[1]  Simona Giorgi,et al.  The Many Faces of Culture: Making Sense of 30 Years of Research on Culture in Organization Studies , 2015 .

[2]  Richard G. Gardner,et al.  Misery loves company: team dissonance and the influence of supervisor-focused interpersonal justice climate on team cohesiveness. , 2014, The Journal of applied psychology.

[3]  A. Topakas,et al.  Climate and Culture for Health Care Performance , 2014 .

[4]  Benjamin Schneider,et al.  The Oxford Handbook of Organizational Climate and Culture , 2014 .

[5]  M. Burke,et al.  Statistical significance criteria for the rWG and average deviation interrater agreement indices. , 2014, The Journal of applied psychology.

[6]  David M. Blei,et al.  Build, Compute, Critique, Repeat: Data Analysis with Latent Variable Models , 2014 .

[7]  Zhen Zhang,et al.  Leader-team congruence in power distance values and team effectiveness: the mediating role of procedural justice climate. , 2013, The Journal of applied psychology.

[8]  Gilad Chen,et al.  Teams as innovative systems: multilevel motivational antecedents of innovation in R&D teams. , 2013, The Journal of applied psychology.

[9]  Maureen L. Ambrose,et al.  Trickle-down effects of supervisor perceptions of interactional justice: a moderated mediation approach. , 2013, The Journal of applied psychology.

[10]  Donald E. Conlon,et al.  Justice at the millennium, a decade later: a meta-analytic test of social exchange and affect-based perspectives. , 2013, The Journal of applied psychology.

[11]  H. Liao,et al.  Missing link in the service profit chain: a meta-analytic review of the antecedents, consequences, and moderators of service climate. , 2013, The Journal of applied psychology.

[12]  Lisa M. Leslie,et al.  Conflict cultures in organizations: how leaders shape conflict cultures and their organizational-level consequences. , 2012, The Journal of applied psychology.

[13]  Frederik Anseel,et al.  Behavioral integrity for safety, priority of safety, psychological safety, and patient safety: a team-level study. , 2012, The Journal of applied psychology.

[14]  Lisa Dragoni,et al.  Better understanding work unit goal orientation: Its emergence and impact under different types of work unit structure. , 2012, The Journal of applied psychology.

[15]  Jeremy B. Bernerth,et al.  Fairness at the collective level: a meta-analytic examination of the consequences and boundary conditions of organizational justice climate. , 2012, The Journal of applied psychology.

[16]  John P. Hausknecht,et al.  Justice as a dynamic construct: effects of individual trajectories on distal work outcomes. , 2011, The Journal of applied psychology.

[17]  A. Kinicki,et al.  Organizational culture and organizational effectiveness: a meta-analytic investigation of the competing values framework's theoretical suppositions. , 2011, The Journal of applied psychology.

[18]  Vicente González-Romá,et al.  When managers and their teams disagree: a longitudinal look at the consequences of differences in perceptions of organizational support. , 2011, The Journal of applied psychology.

[19]  Hui Liao,et al.  Does Diversity Climate Lead to Customer Satisfaction? It Depends on the Service Climate and Business Unit Demography , 2011, Organ. Sci..

[20]  Robert E. Ployhart,et al.  The Myth of “the” Micro-Macro Divide: Bridging System-Level and Disciplinary Divides , 2011 .

[21]  Berrin Erdogan,et al.  Differentiated leader-member exchanges: the buffering role of justice climate. , 2010, The Journal of applied psychology.

[22]  Nerina L. Jimmieson,et al.  Team change climate: A group-level analysis of the relationships among change information and change participation, role stressors, and well-being , 2010 .

[23]  Jeremy M. Beus,et al.  The influence of organizational tenure on safety climate strength: a first look. , 2010, Accident; analysis and prevention.

[24]  Jeremy M. Beus,et al.  Safety climate and injuries: an examination of theoretical and empirical relationships. , 2010, The Journal of applied psychology.

[25]  Karlheinz Sonntag,et al.  Shedding light on followers' innovation implementation behavior , 2010 .

[26]  Adegoke Oke,et al.  Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation. , 2010, The Journal of applied psychology.

[27]  Onne Janssen,et al.  Contextualizing emotional exhaustion and positive emotional display: the signaling effects of supervisors' emotional exhaustion and service climate. , 2010, Journal of Applied Psychology.

[28]  H. Liao,et al.  STRATEGIC HUMAN RESOURCE MANAGEMENT IN SERVICE CONTEXT: TAKING CARE OF BUSINESS BY TAKING CARE OF EMPLOYEES AND CUSTOMERS , 2010 .

[29]  Ning Li,et al.  The role of proactive personality in job satisfaction and organizational citizenship behavior: a relational perspective. , 2010, The Journal of applied psychology.

[30]  R. Dalal,et al.  A Review and Synthesis of Situational Strength in the Organizational Sciences , 2010 .

[31]  Mark A. Morris,et al.  A TALE OF TWO CLIMATES: DIVERSITY CLIMATE FROM SUBORDINATES’ AND MANAGERS’ PERSPECTIVES AND THEIR ROLE IN STORE UNIT SALES PERFORMANCE , 2009 .

[32]  Reeshad S. Dalal,et al.  A meta‐analytic investigation into the moderating effects of situational strength on the conscientiousness–performance relationship , 2009 .

[33]  Benjamin Schneider,et al.  Service Attribute Boundary Conditions of the Service Climate–Customer Satisfaction Link , 2009 .

[34]  Jill C. Bradley,et al.  Workplace safety: a meta-analysis of the roles of person and situation factors. , 2009, The Journal of applied psychology.

[35]  Brian C. Holtz,et al.  Fair today, fair tomorrow? A longitudinal investigation of overall justice perceptions. , 2009, The Journal of applied psychology.

[36]  J. Mowen,et al.  Employee Customer Orientation in Context: How the Environment Moderates the Influence of Customer Orientation on Performance Outcomes , 2009, The Journal of applied psychology.

[37]  Christopher L. Shook,et al.  Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes , 2009 .

[38]  Benjamin Schneider,et al.  Organizational Service Climate Drivers of the American Customer Satisfaction Index (ACSI) and Financial and Market Performance , 2009 .

[39]  A. Kinicki,et al.  Organizational climate configurations: relationships to collective attitudes, customer satisfaction, and financial performance. , 2009, The Journal of applied psychology.

[40]  Reeshad S. Dalal,et al.  Situational Strength as a Means of Conceptualizing Context , 2009, Industrial and Organizational Psychology.

[41]  Marshall Schminke,et al.  Assembling Fragments Into a Lens: A Review, Critique, and Proposed Research Agenda for the Organizational Work Climate Literature , 2009 .

[42]  A. Brief,et al.  Looking inside and out: the impact of employee and community demographic composition on organizational diversity climate. , 2008, The Journal of applied psychology.

[43]  D. van Knippenberg,et al.  Transformational leadership and team innovation: integrating team climate principles. , 2008, The Journal of applied psychology.

[44]  James M. LeBreton,et al.  Answers to 20 Questions About Interrater Reliability and Interrater Agreement , 2008 .

[45]  T. Probst,et al.  Organizational injury rate underreporting: the moderating effect of organizational safety climate. , 2008, The Journal of applied psychology.

[46]  Lillian Lee,et al.  Opinion Mining and Sentiment Analysis , 2008, Found. Trends Inf. Retr..

[47]  D. Zohar,et al.  Transformational leadership and group interaction as climate antecedents: a social network analysis. , 2008, The Journal of applied psychology.

[48]  Yair Berson,et al.  CEO values, organizational culture and firm outcomes. , 2008 .

[49]  Mark A. Morris,et al.  MEAN RACIAL‐ETHNIC DIFFERENCES IN EMPLOYEE SALES PERFORMANCE: THE MODERATING ROLE OF DIVERSITY CLIMATE , 2008 .

[50]  Cameron Anderson,et al.  Personality and organizational culture as determinants of influence. , 2008, The Journal of applied psychology.

[51]  K. Kelleher,et al.  Therapist Turnover and New Program Sustainability in Mental Health Clinics as a Function of Organizational Culture, Climate, and Service Structure , 2008, Administration and Policy in Mental Health and Mental Health Services Research.

[52]  Gil Luria,et al.  Climate strength – How leaders form consensus , 2008 .

[53]  Daniel V. Lezotte,et al.  Climate for service and the moderating effects of climate strength on customer satisfaction, voluntary turnover, and profitability , 2008 .

[54]  Chia-Huei Emily Ko,et al.  Organizational and psychological climate: A review of theory and research , 2008 .

[55]  D. Denison,et al.  Linking organizational culture and customer satisfaction: Results from two companies in different industries , 2008 .

[56]  J. Dawson,et al.  Organizational climate and climate strength in UK hospitals , 2008 .

[57]  M. Gelfand,et al.  Cross-cultural organizational behavior. , 2007, Annual review of psychology.

[58]  Harold W. Goldstein,et al.  The precursors and products of justice climates: Group leader antecedents and employee attitudinal consequences. , 2007 .

[59]  Julie S. Lyon,et al.  Manager personality, manager service quality orientation, and service climate: test of a model. , 2007, The Journal of applied psychology.

[60]  Kathi Miner-Rubino,et al.  Beyond targets: consequences of vicarious exposure to misogyny at work. , 2007, The Journal of applied psychology.

[61]  Aichia Chuang,et al.  Transforming service employees and climate: a multilevel, multisource examination of transformational leadership in building long-term service relationships. , 2007, The Journal of applied psychology.

[62]  Cheri Ostroff,et al.  Perspectives on organizational fit , 2007 .

[63]  Jixia Yang,et al.  Procedural justice climate and group power distance: an examination of cross-level interaction effects. , 2007, The Journal of applied psychology.

[64]  Todd Bodner,et al.  Newcomer adjustment during organizational socialization: a meta-analytic review of antecedents, outcomes, and methods. , 2007, The Journal of applied psychology.

[65]  D. Hofmann,et al.  An investigation of the relationship between safety climate and medication errors as well as other nurse and patient outcomes. , 2006 .

[66]  G. Hughes In search of excellence , 2006, Emergency Medicine Journal.

[67]  Hui Wang,et al.  Organizational Culture in China: An Analysis of Culture Dimensions and Culture Types , 2006, Management and Organization Review.

[68]  S. Clarke The relationship between safety climate and safety performance: a meta-analytic review. , 2006, Journal of occupational health psychology.

[69]  C. D. De Dreu,et al.  Bridging faultlines by valuing diversity: diversity beliefs, information elaboration, and performance in diverse work groups. , 2006, The Journal of applied psychology.

[70]  Maria Simosi,et al.  Organizational culture and transformational leadership as predictors of business unit performance , 2006 .

[71]  John B. Cullen,et al.  Continuities and Extensions of Ethical Climate Theory: A Meta-Analytic Review , 2006 .

[72]  Quinetta M. Roberson,et al.  Justice in teams : The activation and role of sensemaking in the emergence of justice climates , 2006 .

[73]  C. Glisson,et al.  The Effects of Organizational Culture and Climate on the Access to Mental Health Care in Child Welfare and Juvenile Justice Systems , 2006, Administration and Policy in Mental Health and Mental Health Services Research.

[74]  P. Dorfman,et al.  Leadership and Organizations: The GLOBE Study of 62 Societies , 2004 .

[75]  Karl Aquino,et al.  Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations. , 2006, The Journal of applied psychology.

[76]  Scott Mondore,et al.  Safety climate as a mediator between foundation climates and occupational accidents: a group-level investigation. , 2006, The Journal of applied psychology.

[77]  G. Johns The Essential Impact of Context on Organizational Behavior , 2006 .

[78]  A. Tsui,et al.  Unpacking the relationship between CEO leadership behavior and organizational culture , 2006 .

[79]  Berrin Erdogan,et al.  Justice and Leader-Member Exchange: The Moderating Role of Organizational Culture , 2006 .

[80]  Christian J. Resick,et al.  When organizational climate is unambiguous, it is also strong. , 2006, The Journal of applied psychology.

[81]  Benjamin Schneider,et al.  Understanding organization-customer links in service settings. , 2005 .

[82]  M. Frese,et al.  Organizational error management culture and its impact on performance: a two-study replication. , 2005, The Journal of applied psychology.

[83]  Lisa Dragoni,et al.  Understanding the emergence of state goal orientation in organizational work groups: the role of leadership and multilevel climate perceptions. , 2005, The Journal of applied psychology.

[84]  J. Peiró,et al.  Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate. , 2005, The Journal of applied psychology.

[85]  Christian J. Resick,et al.  Embedding leader characteristics: an examination of homogeneity of personality and values in organizations. , 2005, The Journal of applied psychology.

[86]  D. Zohar,et al.  A multilevel model of safety climate: cross-level relationships between organization and group-level climates. , 2005, The Journal of applied psychology.

[87]  Maureen L. Ambrose,et al.  The effect of leader moral development on ethical climate and employee attitudes , 2005 .

[88]  J. Ziegert,et al.  Employment discrimination: the role of implicit attitudes, motivation, and a climate for racial bias. , 2005, The Journal of applied psychology.

[89]  Sandra E. Spataro,et al.  Using Self-Categorization Theory to Understand Relational Demography–Based Variations in People's Responsiveness to Organizational Culture , 2005 .

[90]  Neil M. A. Hauenstein,et al.  Interrater Agreement Reconsidered: An Alternative to the rwg Indices , 2005 .

[91]  H. Liao,et al.  The impact of justice climate and justice orientation on work outcomes: a cross-level multifoci framework. , 2005, The Journal of applied psychology.

[92]  K. Aquino,et al.  A relational model of workplace victimization: social roles and patterns of victimization in dyadic relationships. , 2004, The Journal of applied psychology.

[93]  J. Colquitt,et al.  Does the justice of the one interact with the justice of the many? Reactions to procedural justice in teams. , 2004, The Journal of applied psychology.

[94]  S. Lee,et al.  Corporate culture and organizational performance , 2004 .

[95]  Seth R. Silver,et al.  Taking Empowerment to the Next Level: A Multiple-Level Model of Empowerment, Performance, and Satisfaction , 2004 .

[96]  D. Zohar,et al.  Climate as a social-cognitive construction of supervisory safety practices: scripts as proxy of behavior patterns. , 2004, The Journal of applied psychology.

[97]  Mark G Ehrhart,et al.  Leadership and Procedural Justice Climate as Antecedents of Unit-Level Organizational Citizenship Behavior. , 2004 .

[98]  Joerg Dietz,et al.  Service Climate Effects on Customer Attitudes: An Examination of Boundary Conditions , 2004 .

[99]  Ed Snape,et al.  In search of sustained competitive advantage: the impact of organizational culture, competitive strategy and human resource management practices on firm performance , 2004 .

[100]  Richard P. DeShon,et al.  Climate perceptions matter: a meta-analytic path analysis relating molar climate, cognitive and affective states, and individual level work outcomes. , 2003, The Journal of applied psychology.

[101]  Gretchen M. Spreitzer,et al.  Organizational Culture: Mapping the Terrain , 2003 .

[102]  Tony Simons,et al.  Why managers should care about fairness: the effects of aggregate justice perceptions on organizational outcomes. , 2003, The Journal of applied psychology.

[103]  Carl F. Fey,et al.  Organizational Culture and Effectiveness: Can American Theory Be Applied in Russia? , 2003, Organ. Sci..

[104]  A. Kinicki,et al.  Organizational Culture and Climate , 2003 .

[105]  Kristin Smith-Crowe,et al.  Accurate tests of statistical significance for r(WG) and average deviation interrater agreement indexes. , 2003, The Journal of applied psychology.

[106]  Maureen L. Ambrose,et al.  A longitudinal analysis of organizational fairness: an examination of reactions to tenure and promotion decisions. , 2003, The Journal of applied psychology.

[107]  Stephen J. Gerras,et al.  Climate as a moderator of the relationship between leader-member exchange and content specific citizenship: safety climate as an exemplar. , 2003, The Journal of applied psychology.

[108]  Carl P. Borchgrevink,et al.  Customer service providers' attitudes relating to customer service and customer satisfaction in the customer-server exchange. , 2003, The Journal of applied psychology.

[109]  David Lamond,et al.  The value of Quinn's competing values model in an Australian context , 2003 .

[110]  M. Frese,et al.  Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance , 2003 .

[111]  L. Offermann,et al.  When leaders harass: the impact of target perceptions of organizational leadership and climate on harassment reporting and outcomes. , 2002, The Journal of applied psychology.

[112]  Lawrence R. James,et al.  The cross‐level effects of culture and climate in human service teams , 2002 .

[113]  W. Burke Organization Change: Theory and Practice , 2002 .

[114]  Gilad Chen,et al.  The role of different levels of leadership in predicting self- and collective efficacy: evidence for discontinuity. , 2002, The Journal of applied psychology.

[115]  E. Kelloway,et al.  Development and test of a model linking safety-specific transformational leadership and occupational safety. , 2002, The Journal of applied psychology.

[116]  J. Peiró,et al.  An examination of the antecedents and moderator influences of climate strength. , 2002, The Journal of applied psychology.

[117]  B. Schneider,et al.  Climate strength: a new direction for climate research. , 2002, The Journal of applied psychology.

[118]  Raymond A. Noe,et al.  JUSTICE IN TEAMS: ANTECEDENTS AND CONSEQUENCES OF PROCEDURAL JUSTICE CLIMATE , 2002 .

[119]  Jesper B. Sørensen The Strength of Corporate Culture and the Reliability of Firm Performance , 2002 .

[120]  Amy Buhl Conn,et al.  Implementing computerized technology: an organizational analysis. , 2001, The Journal of applied psychology.

[121]  M. Dickson,et al.  Perceptions of Organizational Culture and Women's Advancement in Organizations: A Cross-Cultural Examination , 2001 .

[122]  Linda L. Putnam,et al.  Organizational Culture: Mapping the Terrain , 2001 .

[123]  Suzanne S. Masterson,et al.  A trickle-down model of organizational justice: relating employees' and customers' perceptions of and reactions to fairness. , 2001, The Journal of applied psychology.

[124]  Donald E. Conlon,et al.  Justice at the millennium: a meta-analytic review of 25 years of organizational justice research. , 2001, The Journal of applied psychology.

[125]  J. Colquitt On the dimensionality of organizational justice: a construct validation of a measure. , 2001, The Journal of applied psychology.

[126]  Y. Fried,et al.  Location, location, location: contextualizing organizational research* , 2001 .

[127]  Amy Buhl Conn,et al.  Is everyone in agreement? An exploration of within-group agreement in employee perceptions of the work environment. , 2001, The Journal of applied psychology.

[128]  Nathan Bennett,et al.  A Case for Procedural Justice Climate: Development and Test of a Multilevel Model. , 2000 .

[129]  D. Zohar A group-level model of safety climate: testing the effect of group climate on microaccidents in manufacturing jobs. , 2000, The Journal of applied psychology.

[130]  M. Lindell,et al.  Climate quality and climate consensus as mediators of the relationship between organizational antecedents and outcomes. , 2000, The Journal of applied psychology.

[131]  S. Kozlowski,et al.  Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions , 2000 .

[132]  L. Harris,et al.  Leadership style, organizational culture and performance: empirical evidence from UK companies , 2000 .

[133]  M. Onken Temporal elements of organizational culture and impact on firm performance , 1999 .

[134]  D. Hofmann,et al.  Safety-related behavior as a social exchange: The role of perceived organizational support and leader–member exchange. , 1999 .

[135]  Michael J. Burke,et al.  On Average Deviation Indices for Estimating Interrater Agreement , 1999 .

[136]  J. Schaubroeck,et al.  Organization and occupation influences in the attraction-selection-attrition process , 1998 .

[137]  Willem Verbeke,et al.  Exploring the Conceptual Expansion within the Field of Organizational Behaviour: Organizational Climate and Organizational Culture , 1998 .

[138]  Susan S. White,et al.  Linking service climate and customer perceptions of service quality: test of a causal model. , 1998, The Journal of applied psychology.

[139]  D. Chan Functional Relations among Constructs in the Same Content Domain at Different Levels of Analysis: A Typology of Composition Models , 1998 .

[140]  Joy Palmer,et al.  The Human Organization , 1997, J. Knowl. Manag..

[141]  M. Gelfand,et al.  Antecedents and consequences of sexual harassment in organizations: a test of an integrated model. , 1997, The Journal of applied psychology.

[142]  Paul E. Tesluk,et al.  Influences of Organizational Culture and Climate on Individual Creativity. , 1997 .

[143]  N. Anderson,et al.  Innovation in top management teams , 1996 .

[144]  D. Denison What is the Difference Between Organizational Culture and Organizational Climate? A Native's Point of View on a Decade of Paradigm Wars , 1996 .

[145]  Michael J. Kavanagh,et al.  Applying Trained Skills on the Job: The Importance of the Work Environment , 1995 .

[146]  Aneil K. Mishra,et al.  Toward a theory of organizational culture and effectiveness. , 1995 .

[147]  H. Klein,et al.  Organizational socialization: Its content and consequences. , 1994 .

[148]  R. A. Cooke,et al.  Measuring Normative Beliefs and Shared Behavioral Expectations in Organizations: The Reliability and Validity of the Organizational Culture Inventory , 1993 .

[149]  L. James,et al.  rwg: An assessment of within-group interrater agreement. , 1993 .

[150]  E. Morrison,et al.  Longitudinal study of the effects of information seeking on newcomer socialization , 1993 .

[151]  Michael J. Burke,et al.  Reconceptualizing psychological climate in a retail service environment: A multiple-stakeholder perspective. , 1992 .

[152]  B. Schneider,et al.  A passion for service: Using content analysis to explicate service climate themes. , 1992 .

[153]  J. Dutton,et al.  The Cultures of Work Organizations. , 1992 .

[154]  J. Kotter,et al.  Corporate Culture and Performance , 1992 .

[155]  S. Kozlowski,et al.  A disagreement about within-group agreement: Disentangling issues of consistency versus consensus. , 1992 .

[156]  Mats Alvesson,et al.  Corporate culture and organizational symbolism , 1992 .

[157]  D. Denison,et al.  Corporate Culture and Organizational Effectiveness. , 1991 .

[158]  Jennifer A. Chatman,et al.  PEOPLE AND ORGANIZATIONAL CULTURE: A PROFILE COMPARISON APPROACH TO ASSESSING PERSON-ORGANIZATION FIT , 1991 .

[159]  P. Blunt Organizational culture and development , 1991 .

[160]  J. Rentsch Climate and culture : interaction and qualitative differences in organizational meanings , 1990 .

[161]  G. Hofstede,et al.  Measuring organizational cultures: A qualitative and quantitative study across twenty cases. , 1990 .

[162]  Steve W. J. Kozlowski,et al.  Integration of climate and leadership: Examination of a neglected issue. , 1989 .

[163]  Cheryl L. Adkins,et al.  A work values approach to corporate culture: A field test of the value congruence process and its relationship to individual outcomes. , 1989 .

[164]  John E. Hunter,et al.  Interrater reliability coefficients cannot be computed when only one stimulus is rated. , 1989 .

[165]  G. S. Saffold Culture Traits, Strength, and Organizational Performance: Moving Beyond “Strong” Culture , 1988 .

[166]  B. Gutek,et al.  Some time dimensions of work: Measurement of an underlying aspect of organization culture. , 1987 .

[167]  B. Schneider,et al.  Employee and customer perceptions of service in banks: Replication and extension. , 1985 .

[168]  William H. Glick,et al.  Conceptualizing and Measuring Organizational and Psychological Climate: Pitfalls in Multilevel Research , 1985 .

[169]  L. James,et al.  Estimating within-group interrater reliability with and without response bias. , 1984 .

[170]  Alan L. Wilkins,et al.  Efficient Cultures: Exploring the Relationship between Culture and Organizational Performance. , 1983 .

[171]  L. Smircich Concepts of Culture and Organizational Analysis. , 1983 .

[172]  Kathleen L. Gregory,et al.  Native-view paradigms: Multiple cultures and culture conflicts in organizations. , 1983 .

[173]  J. Dickson,et al.  R&D Work Climate and Innovation in Semiconductors , 1983 .

[174]  John Rohrbaugh,et al.  A Spatial Model of Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis , 1983 .

[175]  Arnon E. Reichers,et al.  On the Etiology of Climates. , 1983 .

[176]  L. James Aggregation Bias in Estimates of Perceptual Agreement. , 1982 .

[177]  G. Hofstede,et al.  Culture′s Consequences: International Differences in Work-Related Values , 1980 .

[178]  B. Schneider Employee and Customer Perceptions of Service in Banks. , 1980 .

[179]  D. Zohar Safety climate in industrial organizations: theoretical and applied implications. , 1980, The Journal of applied psychology.

[180]  A. Pettigrew On Studying Organizational Cultures , 1979 .

[181]  Allan P. Jones,et al.  Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions☆ , 1979 .

[182]  N. Nicholson,et al.  Absence from work and personal characteristics. , 1977 .

[183]  J. Drexler Organizational Climate: Its Homogeneity Within Organizations. , 1977 .

[184]  R. Cook,et al.  Illicit drug use in the army: a social--organizational analysis. , 1976, The Journal of applied psychology.

[185]  F. Glen The social psychology of organizations , 1976 .

[186]  Qin Lu,et al.  Preface , 1976, Brain Research Bulletin.

[187]  B. Schneider Organizational Climates: An Essay. , 1975 .

[188]  John Van Maanen,et al.  Police organization: A longitudinal examination of job attitudes in an urban police department. , 1975 .

[189]  L. Csoka Relationship between organizational climate and the situational favorableness dimension of Fiedler's contingency model. , 1975, The Journal of applied psychology.

[190]  D. Bowen,et al.  Developing a Comparative Measure of the Learning Climate in Professional Schools , 1975 .

[191]  Lawrence R. James,et al.  Organizational climate: A review of theory and research. , 1974 .

[192]  Benjamin Schneider,et al.  The perception of organizational climate: The customer's view. , 1973 .

[193]  Benjamin Schneider,et al.  Toward specifying the concept of work climate: A study of Roman Catholic diocesan priests. , 1972 .

[194]  F. Friedlander,et al.  Effect of job attitudes, training, and organization climate on performance of the hard-core unemployed. , 1971 .

[195]  Karl E. Weick,et al.  Managerial behavior, performance, and effectiveness , 1971 .

[196]  Harrison M. Trice,et al.  The Role of Ceremonials in Organizational Behavior , 1969 .

[197]  Benjamin Schneider,et al.  Individual differences and organizational climate: I. The research plan and questionnaire development. , 1968 .

[198]  S. Srivastva,et al.  Determinants of satisfaction in middle-management personnel. , 1967, The Journal of applied psychology.

[199]  Garlie A. Forehand,et al.  ENVIRONMENTAL VARIATION IN STUDIES OF ORGANIZATIONAL BEHAVIOR. , 1964, Psychological bulletin.

[200]  H. Rosen Desirable attributes of work: Four levels of management describe their job environments. , 1961 .

[201]  R. Katzell,et al.  Job satisfaction, job performance, and situational characteristics. , 1961 .

[202]  D. Mcgregor The Human Side of Enterprise , 1960 .

[203]  C. R. Pace,et al.  An approach to the measurement of psychological characteristics of college environments. , 1958 .

[204]  Edwin A. Fleishman,et al.  Leadership Climate, Human Relations Training, and Supervisory Behavior , 1953 .

[205]  W. A. Kerr,et al.  Psychological climate and accidents in an automotive plant. , 1951 .

[206]  Ronald Lippitt,et al.  Patterns of Aggressive Behavior in Experimentally Created “Social Climates” , 1939 .

[207]  Dov Zohar,et al.  Discourse-based intervention for modifying supervisory communication as leverage for safety climate and performance improvement: a randomized field study. , 2014, The Journal of applied psychology.

[208]  C. Fulmer,et al.  Variance as a construct: Understanding variability beyond the mean. , 2014 .

[209]  N. Kirby,et al.  Organisational culture: concept, context, and measurement , 2014 .

[210]  Chester S. Spell,et al.  The effects of alignments: examining group faultlines, organizational cultures, and performance. , 2012, The Journal of applied psychology.

[211]  Dong Liu,et al.  A multilevel investigation of motivational cultural intelligence, organizational diversity climate, and cultural sales: evidence from U.S. real estate firms. , 2012, The Journal of applied psychology.

[212]  Benjamin Schneider,et al.  Perspectives on organizational climate and culture. , 2011 .

[213]  Mats Alvesson,et al.  Organizational culture: Meaning, discourse, and identity , 2011 .

[214]  W. Warner Burke,et al.  Organization change: Theory and practice, 3rd ed. , 2011 .

[215]  Uta K. Bindl,et al.  Proactive Work Behavior: Forward-Thinking and Change-Oriented Action in Organizations , 2011 .

[216]  Dishan Kamdar,et al.  Speaking up in groups: a cross-level study of group voice climate and voice. , 2011, The Journal of applied psychology.

[217]  Ute R. Hülsheger,et al.  Team-level predictors of innovation at work: a comprehensive meta-analysis spanning three decades of research. , 2009, The Journal of applied psychology.

[218]  Jorge A. Gonzalez,et al.  Cross‐level effects of demography and diversity climate on organizational attachment and firm effectiveness , 2009 .

[219]  Maribeth Kuenzi An Integrated Model Of Work Climate , 2008 .

[220]  Ziguang Chen,et al.  Leader-member exchange and member performance: a new look at individual-level negative feedback-seeking behavior and team-level empowerment climate. , 2007, The Journal of applied psychology.

[221]  A. Neal,et al.  A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels. , 2006, The Journal of applied psychology.

[222]  Zoran Sušanj,et al.  Organizational climate and culture , 2005 .

[223]  Barry Gerhart,et al.  Personnel psychology: performance evaluation and pay for performance. , 2005, Annual review of psychology.

[224]  G. Latham,et al.  Work motivation theory and research at the dawn of the twenty-first century. , 2005, Annual review of psychology.

[225]  Neal M. Ashkanasy,et al.  Organizational culture and climate , 2002 .

[226]  Cheri Ostroff,et al.  Substantive and operational issues of response bias across levels of analysis: an example of climate-satisfaction relationships. , 2002, The Journal of applied psychology.

[227]  M. Alvesson Understanding organizational culture , 2002 .

[228]  S. Kozlowski,et al.  A multilevel approach to theory and research in organizations: Contextual, temporal, and emergent processes. , 2000 .

[229]  N. Ashkanasy,et al.  Handbook of Organizational Culture and Climate , 2000 .

[230]  P. Bliese Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. , 2000 .

[231]  C. Wilderom,et al.  Organizational Culture as a Predictor of organizational Performance. , 2000 .

[232]  E. Schein Sense and nonsense about culture and climate , 1999 .

[233]  Roderick M. Kramer,et al.  Trust and distrust in organizations: emerging perspectives, enduring questions. , 1999, Annual review of psychology.

[234]  K. Weick,et al.  Organizational change and development. , 1999, Annual review of psychology.

[235]  B. Mark Organizational culture. , 1996, Annual review of nursing research.

[236]  P. Hanges,et al.  A network model of organizational climate: Friendship clusters, subgroup agreement, and climate schemas , 2008 .

[237]  L. Henderson On the Social System , 1993 .

[238]  Joanne D. Martin Cultures in Organizations: Three Perspectives , 1992 .

[239]  E. Schein Organizational Culture and Leadership , 1991 .

[240]  A. Pettigrew Organizational Climate and Culture: Two Constructs in Search of a Role , 1990 .

[241]  R. Payne,et al.  Organizational structure and climate , 1976 .

[242]  B. Schneider,et al.  University Climate Perceptions by Black and White Students. , 1974 .

[243]  G. H. Litwin,et al.  Motivation and Organizational Climate , 1968 .

[244]  R. Kahn,et al.  Organizational psychology. , 1967, Annual review of psychology.

[245]  C. Argyris Personality and organization , 1957 .