Management and operations maintenance for a water treatment and supply company

This paper intends to highlight the importance of the maintenance activity for all kind of companies in general and for the water treatment companies in particular. To attain this objective, a literature review on the evolution of the maintenance concept, the relation between the production function and the total productive maintenance (TPM) and the factors that influence the success of TPM is performed. To demonstrate the contribution of the maintenance activity for the improvement of the performance of companies especially for the water treatment companies, a case study of a Portuguese company belonging to the water treatment sector is performed. The water company considered in the case study, regarding management and maintenance activities, has an annual capacity of treatment and distribution of 41 million m³ of drinking water to approximately 438,000 inhabitants spread over a geographic area that represents 15% of the Portuguese territory.

[1]  Inderpreet Singh Ahuja,et al.  Total productive maintenance practices in manufacturing organisations: literature review , 2011 .

[2]  S. R. Devadasan,et al.  Integration of QFD and AHP with TPM: an implementation study in an automotive accessories manufacturing company , 2014 .

[3]  Inderpreet Singh Ahuja,et al.  Assessment of contributions of successful TPM initiatives towards competitive manufacturing , 2008 .

[4]  David M. McCutcheon,et al.  Conducting case study research in operations management , 1993 .

[5]  Xiaojun Zhou,et al.  Dynamic maintenance decision-making for series-parallel manufacturing system based on MAM-MTW methodology , 2012, Eur. J. Oper. Res..

[6]  Inderpreet Singh Ahuja,et al.  Manufacturing excellence through total productive maintenance paradigm , 2011 .

[7]  Seyed Mojtaba Sajadi,et al.  Selecting a preventive maintenance scheduling method by using simulation and multi criteria decision making , 2014 .

[8]  Danny Samson,et al.  Effective case research in operations management: a process perspective , 2002 .

[9]  Robert Trimble,et al.  Creating and Sustaining a Maintenance Strategy: A Practical Guide , 2013 .

[10]  Rosmaini Ahmad,et al.  Development of autonomous maintenance implementation framework for semiconductor industries , 2011 .

[11]  Chulhyun Kim,et al.  Measuring efficiency of total productive maintenance (TPM): a three-stage data envelopment analysis (DEA) approach , 2011 .

[12]  N. Muthukumar,et al.  Study on imperative factors of continuous improvement tool - total productive lean manufacturing for improvement of organisational culture towards world class performance , 2014 .

[13]  Yu-Chung Tsao,et al.  Effects of maintenance policy on an imperfect production system under trade credit , 2013 .

[14]  F. Sgarbossa,et al.  Industrial maintenance policy development: A quantitative framework , 2014 .

[15]  Patric Devitt,et al.  Qualitative research and evaluation methods (third edition) , 2003 .

[16]  Christopher A. Voss,et al.  Case research in operations management , 2002 .

[17]  I. Alsyouf.  Maintenance practices in Swedish industries: Survey results , 2009 .

[18]  C. Perry.  Processes of a case study methodology for postgraduate research in marketing , 1998 .

[19]  Sri Lanka,et al.  IMPROVING PRODUCTIVITY WITH MAINTENANCE FUNCTION IN MANUFACTURING INDUSTRY OF SRI LANKA: LITERATURE REVIEW , 2013 .

[20]  Wenbin Wang,et al.  A model for maintenance service contract design, negotiation and optimization , 2010, Eur. J. Oper. Res..

[21]  J. S. Khamba,et al.  Total productive maintenance: literature review and directions , 2008 .

[22]  Inderpreet Singh Ahuja,et al.  Strategies and success factors for overcoming challenges in TPM implementation in Indian manufacturing industry , 2008 .

[23]  Shijin Wang.  Integrated model of production planning and imperfect preventive maintenance policy for single machine system , 2013 .

[24]  J. Rowley.  Using case studies in research , 2002 .

[25]  Inderpreet Singh Ahuja,et al.  Transfusion of Total Quality Management and Total Productive Maintenance: a literature review , 2012 .

[26]  Hamid Reza Golmakani,et al.  An artificial immune algorithm for multiple-route job shop scheduling problem , 2012, The International Journal of Advanced Manufacturing Technology.

[27]  R. K. Garg,et al.  OEE Improvement by TPM Implementation: A Case Study , 2012 .

[28]  Barrie Dale,et al.  A study of total productive maintenance implementation , 2001 .

[29]  Kazuo Hatakeyama,et al.  Analysis of the fall of TPM in companies , 2006 .

[30]  Ludo Gelders,et al.  Development of maintenance function performance measurement framework and indicators , 2011 .

[31]  M. Easterby-Smith,et al.  Management Research: An Introduction , 1991 .

[32]  Basim Al-Najjar,et al.  Selecting and improving a maintenance policy for mechanical components using cost-effectiveness , 2012 .

[33]  Mohammad Mahdavi Mazdeh,et al.  Management of returned products to a remanufacturing facility considering arrival uncertainty and priority processing , 2014 .

[34]  G. D. Sardana,et al.  Enhancing firm competitiveness in fast track through total productive maintenance , 2011 .